True Food Kitchen - Naples

Review summary

1. D

   Donald

   VIP

   Naples

   174 reviews

   3.0

   174 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We enjoyed our dinner. We always love the edamame dumplings. The grilled salmon was very good and the sauce was the star of the dish.
   

   True Food Kitchen - NaplesResponded 1 day ago

   We're happy to hear you enjoyed your dinner and loved the grilled salmon. Thank you for sharing your experience with us. The Edamame Dumplings continue to be a Fan Favorite here in Naples, FL!
   

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2. D

   Deb

   Minneapolis

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   We have eaten at True Food several times and usually enjoyed it. This time was beyond bad! Our waiter arrived several minutes later. His demeanor was aloof and unenthusiastic. We ordered 2 adult beverages and after 10 minutes + I asked the waiter where they were. "I'll check" and several more minutes later we got our drinks without apologizing or mentioning the delay. While he did not point out the Happy Hour menu, we did find it. We ordered bites from the menu, including the chicken fingers, the cauliflower, and the cucumber side dish. Quite a bit later, we got our cauliflower. After finishing the cauliflower (because it took so long), finally, our chicken fingers arrived. They were not edible! We left the entire plates. I took a picture of the food. The waiter did not ask if anything was okay. The food was terrible. The service was awful.
   

   True Food Kitchen - NaplesResponded 4 days ago

   We're sorry to hear about your disappointing experience with both the service and food during your recent visit. Thank you for your feedback, and we will address these issues with our team to improve future visits.
   

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3. P

   Pat

   VIP

   New York City

   57 reviews

   5.0

   57 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious meal -healthy choices and very fresh ingredients Excellent service by Mary
   

   True Food Kitchen - NaplesResponded 4 days ago

   Thank you for your wonderful review, Pat! We're glad you enjoyed the healthy choices and fresh ingredients, and that Mary provided excellent service.
   

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4. OT

   OpenTable Diner

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent - Vegan wife loved it so I’m happy! We’ll be back
   

   True Food Kitchen - NaplesResponded on 12 January 2025

   We're thrilled to hear your wife loved it and that you're happy too! We look forward to welcoming you back soon.
   

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5. K

   Krista

   VIP

   Detroit

   13 reviews

   2.0

   13 reviews

   Dined on 8 January 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Asian chicken salad was dry and chicken overcooked and hard to chew. Pretty sorry salad for $18.45 +tip and tax.
   

   True Food Kitchen - NaplesResponded on 12 January 2025

   We're sorry to hear about your experience with the Asian chicken salad and the quality of the chicken. Thank you for your feedback, and we'll address this with our culinary team to improve future offerings.
   

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6. A

   ANA

   Orlando

   1 review

   3.0

   1 review

   Dined on 8 January 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food and service has always been great. Last night, service wasn’t good. The current menu at the restaurant does not coincide with the menu on OPEN TABLE. I asked the waitress if I could order the truffle with pear flatbread. She corrected me and said they don’t have that and never did. (I’ve ordered it several times in the past. And it’s also on the current OPEN TABLE menu they have under appetizers.)  After serving our food she asked if everything was good and then she went MIA. It was around 5:00PM. (The restaurant wasn’t that full/busy yet.) After finishing the sweet potato pizza, we waited forever for a check. She never once looked at our table to see if we were done and ready to pay or to refill our drinks.  I literally had to get up out of my seat and find another waiter and ask them to please print our check. He must’ve told her and then she showed up to collect the money. 
   

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   True Food Kitchen - NaplesResponded on 12 January 2025

   We're sorry to hear about the service issues and menu discrepancies you experienced during your visit. We will take this into consideration when training staff on our menu and steps of service. Thank you for your feedback, and we hope to create a better experience for you, Ana.
   

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7. K

   Kerry

   VIP

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time for lunch and want to revisit! Amazing healthy tasty food and outstanding service from Fredo! The recommended Edamame Dumplings were light and delicious as well as the seasonal butternut squash soup and Market Salad. The Market salad had roasted veggies and was tossed with the most delicious creamy apple cider vinaigrette. Highly recommend!
   

   True Food Kitchen - NaplesResponded on 12 January 2025

   Thank you for your wonderful review, Kerry! We're thrilled to hear you enjoyed the food and Fredo's outstanding service, we look forward to sharing this review with him. See you again soon!
   

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8. R

   Robert

   New York City

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great fresh & tasty food! Love the healthy options.
   

   True Food Kitchen - NaplesResponded on 8 January 2025

   Thank you for your review, Robert! We're happy to hear you enjoyed our fresh and tasty food and healthy options.
   

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9. k

   kathleen

   VIP

   Chicago

   23 reviews

   4.0

   23 reviews

   Dined on 4 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Love the food here as it’s always fresh. Server was attentive and knowledgeable. Pricey for a salad and pizza though
   

   True Food Kitchen - NaplesResponded on 6 January 2025

   Thank you for your review, Kathleen! We're happy to hear you love the fresh food and attentive service, and we appreciate your feedback on the pricing.
   

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10. R

    Rebecca

    VIP

    Detroit

    6 reviews

    2.0

    6 reviews

    Dined on 3 January 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    Horrible wait time on patio easier to order to go by far
    

    True Food Kitchen - NaplesResponded 4 days ago

    We're sorry to hear about the long wait time on the patio, Rebecca. Thank you for your feedback, and we'll work on improving our service efficiency.
    

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