True Food Kitchen - Palo Alto

Review summary

1. J

   JAM

   VIP

   San Francisco

   63 reviews

   5.0

   63 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My server was very caring and attentive. He waited on me with a smile that came from his heart .
   

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2. D

   Debbie

   VIP

   San Francisco

   51 reviews

   5.0

   51 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVE THIS RESTAURANT!!!!! Great Food.....thanks for all the Vegan options for me and my son. Thanks for the good meat options for my husband. Ran out of Brussel sprouts but it allowed us to try the Special Pizza and the Cucumbers....and our usual Guacamole!! (Love it but liked the old crackers that use to come with it). MOST OF ALL.....LOVE the service we get. ROBERT is a WONDERFUL Waiter. Thank you so much for having him......he is so attentive and knowledgeable.
   

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3. C

   Carla

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the clean and healthy food & drink choices. So happy to hear they are getting rid of nasty toxic seed oils in their dishes!
   

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4. R

   Robert

   VIP

   San Francisco

   14 reviews

   2.0

   14 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Manager had to take over (he was great) from server. Drinks late, chicken super dry, they brought our 10 year old’s meal early without asking. Menu looks amazing but execution on NYE was horrid. May be better on a different day
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   I apologize for the issues you experienced with the service and meal execution on NYE, Robert. We appreciate your feedback and hope to provide a better experience on your next visit.
   

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5. R

   Robert

   VIP

   San Francisco

   31 reviews

   5.0

   31 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were excellent! I had the Chinese chicken salad and a prickly pear drink.
   

   True Food Kitchen - Palo AltoResponded 3 days ago

   Thank you for your review, Robert! We're thrilled to hear you enjoyed the Chinese chicken salad and prickly pear drink. We look forward to welcoming you back soon!
   

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6. I

   Ilan

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you 👍 Gregory for outstanding service. He was very attentive and with great attitude.
   

   True Food Kitchen - Palo AltoResponded 6 days ago

   Thank you for your review, Ilan! We're thrilled to hear that Gregory provided outstanding service, and we look forward to welcoming you back soon!
   

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7. S

   Sophia

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and service! We sat outside with some heaters which was perfect
   

   True Food Kitchen - Palo AltoResponded on 17 December 2024

   Thank you for your review, Sophia! We're happy to hear you enjoyed the food, service, and outdoor seating with heaters.
   

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8. S

   Susan

   VIP

   San Francisco

   12 reviews

   3.0

   12 reviews

   Dined on 12 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   It's a large noisy place, reminiscent of a gymnasium. Today, they were very busy and it took about 40 minutes to get our food. The spaghetti squash casserole is tasty like pasta with tomato sauce and melted cheese on top. My friend had an ancient grain bowl with lots of tasty roasted veggies on top. The food is usually interesting and tasty, which is why we put up with the atmosphere. During the summer, the patio is quite lovely.
   

   True Food Kitchen - Palo AltoResponded on 14 December 2024

   Thank you for your feedback, Susan. We're glad you enjoyed the spaghetti squash casserole and ancient grain bowl, and we apologize for the noise and wait time; we'll work on improving the atmosphere and service.
   

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9. F

   Fara

   VIP

   San Francisco

   128 reviews

   3.0

   128 reviews

   Dined on 11 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We do lunch at true food a lot since is in our neighborhood. Food and service is still good but is bloody cold in the restaurant and for God sake’s is winter time and they should seriously make that place a little bid warmer or we’ll pick another place at the mall to have lunch.
   

   True Food Kitchen - Palo AltoResponded on 12 December 2024

   Thank you for your feedback, Fara. We're glad you enjoy our food and service, and we apologize for the cold temperature; we'll address this to ensure a more comfortable dining experience.
   

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10. L

    Linda

    VIP

    San Francisco

    73 reviews

    5.0

    73 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    When in the Palo Alto area, True Food Kitchen is my go to for excellent food. I prefer outdoor dining; however, since it was evening, we were seated indoors. I always find indoors more noisy; but my guests were able to have a great conversation. Our waiter was just attentive enough and our food was delicious. We will return.
    

    True Food Kitchen - Palo AltoResponded on 12 December 2024

    Thank you for your wonderful review, Linda! We're glad to hear you enjoyed your dining experience and that your guests had a great conversation. We look forward to welcoming you back soon!
    

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