True Food Kitchen - Palo Alto

Review summary

1. H

   Hillary

   VIP

   San Francisco

   19 reviews

   2.0

   19 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   This restaurant is not as good as it once was. We visited for brunch. One of us ordered the breakfast tacos, which featured overcooked steak and were just ok. The tofu bowl was better and was a good portion size. Overall, the food quality is uneven and there are better options in the area for this price point.
   

   True Food Kitchen - Palo AltoResponded 1 day ago

   I apologize for the uneven food quality during your brunch visit, Hillary. We appreciate your feedback and will work on improving our dishes to provide a better dining experience.
   

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2. SL

   SLOnurse14

   VIP

   New York City

   28 reviews

   5.0

   28 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! Our server did an excellent job of checking in with us, giving us recommendations and getting the check to us in a timely manner. The only negative was the kitchen noise…someone dropped dishes twice before we even got our food. It was very distracting, but I’m sure it was an accident. Overall everything was great and we’ll be back!!
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   Thank you for your review! We're glad to hear you enjoyed the food and appreciated the excellent service. We apologize for the kitchen noise and look forward to welcoming you back soon!
   

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3. A

   Ann

   VIP

   San Francisco

   33 reviews

   4.0

   33 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was very good! The cocktails, not what we were expecting. I would not recommend the Bloody Mary. The manager and our server were fantastic!
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   Thank you for your feedback, Ann. We're glad you enjoyed the food and appreciated our staff, and we'll take your comments about the cocktails into consideration.
   

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4. m

   michael

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   One of the best grass fed burgers on the Peninsula
   

   True Food Kitchen - Palo AltoResponded 4 days ago

   Thank you for your review, Michael! We're thrilled to hear you enjoyed our grass-fed burger and look forward to welcoming you back soon!
   

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5. s

   stephanie

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and drinks were very good, and our server Amanda was very attentive!
   

   True Food Kitchen - Palo AltoResponded 4 days ago

   Thank you for your review, Stephanie! We're glad to hear you enjoyed the food and drinks, and appreciated Amanda's attentive service. We look forward to welcoming you back soon!
   

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6. M

   Maryam

   VIP

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on 22 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was fantastic! They were busy so service was a little slow but overall good. Will be back!
   

   True Food Kitchen - Palo AltoResponded on 24 February 2025

   Thank you for your review, Maryam! We're happy to hear you enjoyed the food and appreciate your understanding of the service pace. We look forward to welcoming you back!
   

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7. D

   Debbie

   VIP

   San Francisco

   55 reviews

   5.0

   55 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food....best service.....my favorite restaurant. Thank you Robert for being the best at what you do. You are a great representative of True Food Kitchen. They are so lucky to have you. Love coming in and seeing you working there!!
   

   True Food Kitchen - Palo AltoResponded on 21 February 2025

   Thank you Debbie for the 5 star review and commending Robert's service! We look forward to your next visit.
   

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8. S

   Sara

   San Francisco

   17 reviews

   3.0

   17 reviews

   Dined on 20 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food is still pretty good but the service makes you feel like you're in a factory. This was dinner, not lunch, but I felt rushed the whole time.
   

   True Food Kitchen - Palo AltoResponded on 21 February 2025

   Sara thank you for bringing this to our attention; we do not want our guests to feel rushed during their visit. We will coach our team members on this and we look forward to seeing you another time.
   

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9. c

   caroline

   VIP

   San Francisco

   1 review

   4.0

   1 review

   Dined on 17 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   Great-tasting food, and table service good. Book ahead.
   

   True Food Kitchen - Palo AltoResponded on 20 February 2025

   Thank you for your review, Caroline! We're happy to hear you enjoyed the food and service, and we appreciate your tip about booking ahead.
   

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10. G

    Gregory

    San Francisco

    13 reviews

    3.0

    13 reviews

    Dined on 16 February 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Serviceable, but just not very delicious. Service was entirely lackluster, from the seating host to the wait staff. Nobody who wrks there seems to be having a very good time.
    

    True Food Kitchen - Palo AltoResponded on 17 February 2025

    We're sorry to hear about your experience with the service and food, Gregory. Thank you for your feedback, and we'll work on improving these aspects to enhance your next visit.
    

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