True Food Kitchen - Biltmore

Review summary

1. P

   Philp

   Phoenix

   14 reviews

   2.0

   14 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Had the quinoa vegan bowl. Had it before and it was excellent. This time, very sparse portion, undercooked mushrooms and funny tasting Bok Cho. Also, was barely warm. Too hard to find the server to get it right. Asked for extra olive oil and soy sauce. It showed up with two bites remaining. Had to go find the server to get the initial order. Overall, not the experience we are used to getting.
   

   True Food Kitchen - BiltmoreResponded 1 day ago

   We're sorry to hear about your disappointing experience with the quinoa vegan bowl and the service, Philp. Thank you for your feedback, and we'll work on improving to ensure a better experience next time.
   

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2. V

   Virginia

   Phoenix

   200 reviews

   vip
   5.0

   200 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Butternut squash soup anywhere it is so good!!!! salmon entrée is excellent wine is excellent. Service is excellent. Dessert is excellent. Thank you for a wonderful dinner. Look forward to seeing you again soon. 
   

   True Food Kitchen - BiltmoreResponded 1 day ago

   Thank you for your wonderful review, Virginia! We're thrilled to hear you enjoyed the butternut squash soup, salmon entrée, wine, and excellent service, and we look forward to welcoming you back soon.
   

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3. A

   Alli

   Phoenix

   63 reviews

   vip
   5.0

   63 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delicious (apart from the unfortunate change to the cookie recipe - we miss the original flavors of the other flour!). Noise level is great on the patio
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   Thank you for your feedback, Alli! We're glad you enjoy the patio and appreciate your thoughts on the cookie recipe change.
   

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4. C

   Charles

   Phoenix

   16 reviews

   vip
   4.0

   16 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   You know what yo expect and True Foods delivers. Service was good. We ate on patio so noise was not a problem. It can be a bit loud inside. Food was good, could have been served hotter. Such a hassle to send it back, so we didn't.
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   Thank you for your review, Charles! We're happy to hear you enjoyed the patio dining and service, and we appreciate your feedback on the food temperature; we'll work on improving this.
   

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5. T

   Tim

   San Diego

   92 reviews

   vip
   5.0

   92 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. We had a small dog - the patio seating was perfect. Happy Hour Alta Vita wine is a value buy. Chicken Parmesan was good, not quite hot when served.
   

   True Food Kitchen - BiltmoreResponded 5 days ago

   Thank you for your feedback, Tim! We're glad you enjoyed the patio seating and wine, and will be discussing the hot food feedback with our team.
   

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6. KJ

   KimberlyJ

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is always fresh and they are great with substitutions. A nice wine list and the atmosphere is pleasant.
   

   True Food Kitchen - BiltmoreResponded on 15 November 2024

   We're happy to hear you enjoyed the food and wine KimberlyJ! Thank you for sharing your positive experience with us.
   

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7. A

   Ania

   Phoenix

   242 reviews

   vip
   5.0

   242 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, lots of great choices and some new seasonal items. Tried the bougie pizza and it was delicious!
   

   True Food Kitchen - BiltmoreResponded on 8 November 2024

   We're happy to hear you enjoyed the bougie pizza, Ania! Thank you for sharing your experience with us.
   

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8. J

   Jessica

   Phoenix

   15 reviews

   4.0

   15 reviews

   Dined on 6 November 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was wonderful, but the service was terrible. Waitress never came back after bringing our food and first round of drinks until she was coming over to tell us she was leaving for the night. We ordered a coffee to go for the end of the meal and never received it. We all wanted a second glass of wine, but had no chance to order it because she disappeared.
   

   True Food Kitchen - BiltmoreResponded on 7 November 2024

   Thank you for your feedback, Jessica. We're glad you enjoyed the food, and sincerely apologize for the service issues you experienced and will be addressing this with our staff as this is not our standard.
   

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9. t

   tina

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was wonderful, per usual. Our server, Skyler was great! She was personable and helpful.
   

   True Food Kitchen - BiltmoreResponded on 4 November 2024

   We're happy to hear you enjoyed the food and Skyler's service, Tina! Thank you for your kind words, and we look forward to your next visit!
   

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10. M

    Michael

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, fabulous service, awesome ambience. Love this place!
    

    True Food Kitchen - BiltmoreResponded on 4 November 2024

    Thank you for your wonderful review, Michael! We're delighted to hear you love the food, service, and ambience. We look forward to your next visit!
    

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