True Food Kitchen - Walnut Creek

Review summary

1. N

   Nancy

   VIP

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   When we arrived they told us they had run out of food because they were busier than expected. It is hard to convey but nearly everything on the menu was out of stock. They brought us these tiny menus and said this was the “in stock” menu, only to learn that there were several versions that had been updated as food sold out and were timestamped. No chicken sandwiches, almost no main courses, only a couple of pizza. My elderly mother (who is a picky eater) ordered meatloaf (from the “in stock” updated menu and they came to the table and said it was sold out. It was a joke, like we were on hidden camera, although we were not. My sister who has celiac ordered a plain hamburger that came to the table with cheese. Luckily she didn’t get sick. All medium rare hamburgers came to the table well-done. My ancient grains bowl was delicious though and one of my kids enjoyed his plain pizza. I don’t fault any of the servers, cooks, who tried to make the best of it. This poor management because they failed to order enough food. So dissapointing because I wanted to take my visiting family to a fun and healthy meal and it was a bad joke. We had reservations and they should have called us to let us know because we would have gone elsewhere.
   

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2. K

   Kristi

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my favorite resturaunt with real delicious food. Also they have Will the server he is fabulous.
   

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3. D

   Diane

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We had a reservation but they ran out of food before we arrived. We were turned away, and had to go elsewhere. We were not offered anything in the way of compensation.
   

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4. J

   Joan

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We had reservations for 6pm. We enjoyed drinks, but then were told that they were basically out of everything so we couldn’t order. I know it was Christmas Eve, but surprised they would even take reservations if they didn’t plan to have enough food. We were very disappointed.
   

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5. U

   Unmesh

   VIP

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Once again, the food delivered an exceptional experience! The charred cauliflower had a delightful smoky flavor, and the chai caramel cake was irresistible. Both dishes are absolute must-tries that you won't want to miss!
   

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   True Food Kitchen - Walnut CreekResponded 2 days ago

   Thank you for your feedback, Unmesh! We're happy to hear you enjoyed the charred cauliflower and chai caramel cake, and we appreciate your recommendation.
   

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6. E

   Elliot

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter was phenomenal and the food is always great.
   

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7. C

   Craig

   VIP

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Chicken Parmesan breast was from the smallest chicken ever. The edamame dumplings were very good. Service was just okay.
   

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8. J

   Joanne

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our meal at True Food. Service is good too.
   

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   True Food Kitchen - Walnut CreekResponded 5 days ago

   Thank you for your wonderful review, Joanne! We're delighted to hear you always enjoy your meals and our service. We look forward to seeing you again soon!
   

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9. V

   Vinod

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was good. Service was bad. Our server forgot a couple of items. Midway the server changed. One of our drinks came when we were almost done
   

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10. D

    Don

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on 18 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Extremely over priced. Had Chinese chicken salad with pretty much all lettuce and 6oz of chicken and over $24. Much better alternatives for the money elsewhere
    

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