True Food Kitchen - Woodlands

Review summary

1. E

   ED

   Houston

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Way too overpriced for basic food. 3 lightly breaded chicken strips were $20. No sodas are served, Lemonade was $5.00. We won’t be going back.
   

   True Food Kitchen - WoodlandsResponded 3 days ago

   Thank you for your feedback, and we'll take it into consideration as we strive to improve our offerings.
   

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2. E

   Erianna

   VIP

   Houston

   5 reviews

   3.0

   5 reviews

   Dined on 2 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was alright, it was t busy but service was quite slow. No major complaints.
   

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3. s

   stephenie

   VIP

   Houston

   46 reviews

   3.0

   46 reviews

   Dined on 24 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Tried to sit outside, lights in our eyes from next door. Mac n cheese was dry, my husband used his mayo to mix in it. Bougie pizza was dry and had literally no toppings. Korean Spicy sandwich and Nashville sandwich were good. Server was stretched thin and the nice lady who brought our food was helping us with extra sauces and other needs.
   

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4. P

   Pamela

   Houston

   1 review

   4.0

   1 review

   Dined on 11 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I enjoyed the atmosphere and the food. The noise level was low - moderate. We sat outside to enjoy the lovely weather on November 11 at 1:30pm. I ordered the That Peanut Noodle dish with chicken. It was perfect after I added another serving of the peanut sauce. Thank you!
   

   True Food Kitchen - WoodlandsResponded on 13 November 2024

   Thank you for your review, Pamela! We're happy to hear you enjoyed the atmosphere, food, and outdoor seating, and that the Peanut Noodle dish was perfect with the extra sauce.
   

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5. N

   Noemi

   Houston

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 1

   Although our waiter was very good and considerate, we waited longer than other costumers for a waiter to come over and help us . The hostess were rude and it felt like an uncomfortable situation going up to them and having to explain that it had been 10 mins & they didn’t even realize no one was helping us until I told them. “ I will go look for your waiter” as they stood there chitchatting the entire time.
   

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6. A

   Auriel

   VIP

   Houston

   124 reviews

   4.0

   124 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We ordered the same items but noticeably salad ingredients were not consistent in both the components and amount that provide the excellence of the item. Our server seem relatively new in the job with exceptional attempts to provide above and beyond service.
   

   True Food Kitchen - WoodlandsResponded on 27 October 2024

   Thank you for your feedback, Auriel. We apologize for the inconsistency in the salad ingredients and appreciate your recognition of our server's exceptional efforts.
   

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7. S

   Shelly

   Houston

   37 reviews

   2.0

   37 reviews

   Dined on 17 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I've always appreciated True Food Kitchen for its commitment to healthy, sustainable dishes, but my recent visits have left me disappointed. One recurring issue stands out: the Sourdough Focaccia, a dish I've eagerly wanted to try, has never been available. It's listed on the menu as a staple, but every time I visit, I'm met with the same excuse—either they’ve run out, or it’s unavailable that day. After a few attempts, it almost feels like a bait-and-switch. Why keep something on the menu if it’s seemingly never served? Another issue that’s been hard to ignore is the inconsistent service. During some visits, the staff has been attentive and friendly, making the experience smooth and enjoyable. However, on other occasions, I’ve encountered slow service, forgotten items, and a general lack of attention. When I’ve tried to address these issues with management, the response has been indifferent at best. It seems like they don't really care to resolve these problems or even offer a simple apology. True Food Kitchen still has great food, but these recurring issues make it hard to recommend, especially when you feel like the management isn’t invested in improving the customer experience. It’s a shame because this place has so much potential.
   

   True Food Kitchen - WoodlandsResponded on 21 October 2024

   We're sorry to hear about your repeated disappointment with the availability of the Sourdough Focaccia and inconsistent service, Shelly. We are working on a production solution for this new item on our menu. Your feedback is valuable, and we'll address these concerns with our team to enhance your future visits.
   

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8. C

   Charles

   VIP

   Houston

   8 reviews

   5.0

   8 reviews

   Dined on 8 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal and friendly staff! We will be back again soon!
   

   True Food Kitchen - WoodlandsResponded on 11 October 2024

   Thank you for your wonderful review! We're delighted to hear you enjoyed your meal and our friendly staff, and we look forward to welcoming you back soon!
   

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9. M

   Mulu

   Houston

   6 reviews

   3.0

   6 reviews

   Dined on 28 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Cocktails are expensive & overpriced- disappointing that had to request for garnish to a cocktail that is almost $20 in price- sloppy. The food quality is good and staff are friendly.
   

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10. S

    Samuel

    Houston

    1 review

    4.0

    1 review

    Dined on 27 September 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    I would to give 5 star, the was tasty but it wasn’t warm as it should be. We were starving to complain and replaced
    

    True Food Kitchen - WoodlandsResponded on 29 September 2024

    Thank you for your feedback, Samuel. We apologize for the temperature issue with your meal and appreciate your input as we strive to improve.
    

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