Truluck's - Ocean's Finest Seafood & Crab - Houston

Review summary

1. J

   James

   VIP

   Houston

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, reasonable prices, and really good service 10 out 10 2 stuffed lobster tails for 50 bucks. You can't beat that
   

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2. T

   Thaddeuss

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great place to body with a luxurious yet beautiful peace of mind. Perfect
   

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3. A

   Alfredo

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful wedding anniversary! We always enjoy our dining experiences here.
   

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4. Y

   Yoshah

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Excellent atmosphere. I had a wonderful experience
   

   Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

   Thanks for the feedback, Yoshah! We're thrilled to hear that you had a great experience at Truluck's. It's wonderful to know that our atmosphere added to your enjoyable visit. We're also glad that you found our food and service excellent. We strive to provide value to our guests and your experience reflects that. We look forward to serving you again soon! Cheers! Cary Grider - Managing Partner
   

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5. D

   Debra

   Houston

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Initial waitress seem detached and not really interested. The others that helped serve were exceptional. Order placed was incorrect and filet was tough. Crab cake was very good. Normally dine in the Woodlands and have never had server with that aloof attitude. Food quality always been excellent in Woodlands. Manager and hostess were very nice and loved the piano player. Food quality especially for steak was poor. Didn't bring this to their attention because didn't want to put damper on Valentines Day.
   

   Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

   Debra, I am so sorry to hear about your experience last night. We strive every day to only put the finest in each plate and it sounds like we missed the mark with the filet. I will be working with our head chef to ensure all cuts are correct. I would love an opportunity to regain your goodwill. I will send a private message with my contact information. Sincerely, Cary Grider - Managing Partner
   

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6. M

   Montray

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food , every single time you look up the waiters are at your service it was great
   

   Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

   Hello Montray, We're thrilled to hear that you had a great dining experience. Your kind words about our food and service truly mean a lot to us. We strive to provide the best service to all our guests and it's wonderful to know we hit the mark for you. Thank you for your 5-star review. We look forward to serving you again soon! Cheers! Cary Grider - Managing Partner
   

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7. B

   Bonnie

   VIP

   Houston

   27 reviews

   5.0

   27 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistent excellence every time, every meal, every occasion!!
   

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8. C

   Caprice

   VIP

   Houston

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   We’ve always enjoyed dining at Truluck’s, and this visit was no exception in terms of food and ambiance—both were excellent, as usual. However, our experience was unfortunately marred by a few service issues. One of our drinks arrived with a hair hanging from the glass, which was quite off-putting. When we pointed it out, our waiter acknowledged it but seemed distracted, which led to another oversight—our bread order wasn’t placed, and we had to remind him. While mistakes happen, we expected more attentiveness from a restaurant of this caliber. Unfortunately, no amends were made for the oversight, and we were still charged for the drink. While we still enjoyed the meal, this experience left us disappointed, and we hope for better service in the future.
   

   Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

   Caprice, I am so sorry to hear about the service issues you encountered yesterday, and I am so grateful you took the time to let us know about them. I assure you steps will be taken to correct the issues you encountered. I would also like to refund you for the drink that we charged you with the object in it. You should never be charged for something you did not consume. I will send you a private message with my email and contact number. Sincerely, Cary Grider - Managing Partner
   

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9. T

   Timothy

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service . The stone crabs are fresh and the server fixed the sauce perfectly
   

   Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

   Timothy, Thank you so much for the great review. We are honored you chose us to celebrate Valentine's Day this year and we look forward to celebrating with you again in the future. Cheers, Cary Grider - Managing Partner
   

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10. P

    Paulette

    Houston

    17 reviews

    5.0

    17 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    oh my God!! Everything was amazing from bisque, crab fried rice to Lobster tail. Hillary our server was great. She was friendly and attentive.
    

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    Truluck's - Ocean's Finest Seafood & Crab - HoustonResponded 2 days ago

    Thanks for the review, Paulette! We're thrilled to hear that you enjoyed the bisque, crab fried rice, and Lobster tail. It's always a pleasure to serve guests like you who appreciate our food and service. We're glad we could meet your expectations. Your kind words mean a lot to us. We look forward to serving you again soon! Cheers! Cary Grider - Managing Partner
    

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