Truluck's - Ocean's Finest Seafood & Crab - Naples

Review summary

1. J

   Jan

   Naples

   23 reviews

   4.0

   23 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We’re locals and visit often. Food was excellent, service was a little slow at first, but got better, table was wobbly, had to get waiter to try to fix it. Not pleasant worry about dumping water on us.
   

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2. M

   Mark

   VIP

   Palm Springs

   21 reviews

   5.0

   21 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter was named Edwin and he was spectacular. We would go back to Trulucks just because of. I’m alone however the food was spectacular as usual. It was an amazing experience! I would highly recommend Trulucks in Naples!
   

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3. J

   Jessica

   Naples

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   First time here & we went for our anniversary. I let them know beforehand & I requested an intimate setting if possible. We were sat at the front most table near the lobby. It was loud. Food was OK, nothing mind blowing. Naples prices. Our server Tiana was the true star of the evening. She was so attentive and pleasant. Made sure we were good at all times and brought us a baked Alaska for dessert, on the house, to celebrate. Overall this was a 7/10 for us.
   

   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 2 days ago

   Jessica, We apologize you did not like your seating arrangement and sounds like the food was not up to par either. We know how special Anniversaries are and we are sorry we did not leave you with a memorable dining experience to remember. Please call 239-530-3131 at your convenience and we would love the opportunity to make it up to you. Brooke Torrez Assistant General Manager
   

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4. H

   Helen

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional! Hands down the best restaurant in Naples. Staff was very kind and patient towards my kids.
   

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5. E

   Erez

   VIP

   Toronto

   50 reviews

   4.0

   50 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience here as usual. The food and service tends to be good. What I found different this time was the energy level of our wait staff. In the past we had some amazing people. This time our crew were just very professional but not excited or exciting. Disappointed that this time out of several celebrations they did charge me this time for a slice of cake. Typically birthdays and celebrations you get complimentary dessert. And I have been to this location several times. I will say the food was spot on. The tuna was excellent. My steak was cooked perfectly and the sides were heavenly. Still one of my favorite restaurants on 5th Ave in Naples.
   

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   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

   Erez, We can't thank you enough for sharing such a detailed review. We are committed to continuous improvement and appreciate the feedback and will utilize it for improvements. We apologize that you were charged for your celebratory dessert, please contact any of our Leadership team and we would like to make it up to you. At your convenience please call 239-530-3131, we look forward to speaking with you soon. Brooke Torrez Assistant General Manager
   

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6. R

   Richard

   Naples

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous night celebrating a birthday. Food was excellent. Wide variety on the menu. Service was top notch.
   

   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

   Richard, It is joy to hear that you have a fabulous Birthday celebration at Truluck's, we hope you think of us for your future occasions. Thanks again. Brooke Torrez Assistant General Manager
   

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7. T

   Terry

   VIP

   Naples

   45 reviews

   5.0

   45 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was birthday celebration and our server, Britton, was so accommodating. Professional, courteous and attentive. The seared tuna was perfectly prepared. The complimentary birthday baked Alaska was festive and delicious as was the signed birthday card. Very nice touch. Trulucks is a stand out among many good restaurants in downtown Naples.
   

   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

   Terry, We are delighted to receive such excellent feedback about your Birthday celebration and service given. We appreciate your business and hope you celebrate with us in the future. Brooke Torrez Assistant General Manager
   

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8. j

   jerry

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Very friendly staff. Made you feel very welcome to dine
   

   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

   jerry, It is a joy to be of service to you and we thank you for choosing Truluck's, we hope to see you in the near future. Brooke Torrez Assistant General Manager
   

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9. D

   Donna

   Naples

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, excellent service in a beautiful spot in Naples. Great for a family gathering or a romantic dinner.
   

   Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

   Donna, We are happy to hear the wonderful compliments and are pleased that you enjoy dining with us for many occasions. We thank you for your business and look forward to your next visit with us. Brooke Torrez Assistant General Manager
   

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10. J

    Jan

    Tampa

    26 reviews

    5.0

    26 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What a memorable meal! Food and service were both excellent.
    

    Truluck's - Ocean's Finest Seafood & Crab - NaplesResponded 3 days ago

    Jan, It is always our goal to create a memorable dining experience for any occasion for our guests. We appreciate you dining with us and hope to see you in the near future. Brooke Torrez Assistant General Manager
    

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