Truluck's - Ocean's Finest Seafood & Crab - Plano

Review summary

1. F

   Fransisca

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love the festive Christmas decorations since we were there for Christmas Eve's dinner wirh family. The server was very attentive and friendly. As for the food, I think it was just okay especially for the price that we are paying. Overall, it was a very good expeirence.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 2 days ago

   Thanks for visiting us, Fransisca! We're thrilled to hear that you enjoyed our festive decorations and found our service to be attentive and friendly. We appreciate your feedback on our food and pricing. It's our goal to provide a fantastic dining experience, so we're sorry to hear that it wasn't up to your expectations this time. We hope to have the opportunity to serve you again soon. Best, Tambra Tatum General Manager
   

   Is this helpful?

   Report
2. K

   Katie

   Dallas

   66 reviews

   5.0

   66 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere and festive for Christmas. Dinner was seated timely and paced nicely. Not rushed at all. Food & service are top notch.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Thanks for the feedback, Katie! We're delighted to hear that you enjoyed the festive ambiance and found our food & service to be top-notch. We're always striving to create a memorable dining experience for our guests, so it's great to know we hit the mark with you. We hope to see you again soon at Truluck's in Plano. Best, Nicholas
   

   Is this helpful?

   Report
3. A

   Andrea

   VIP

   Dallas

   17 reviews

   5.0

   17 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas Eve meal. Drew’s service was great. The special peppermint cake was exceptional. Will be back next year
   

   • 

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Hey Andrea, We're thrilled to hear that you enjoyed your Christmas Eve meal at Truluck's in Plano! It's fantastic to know that our food, especially the featured peppermint cake, made your evening exceptional as well as the service provided by Drew. We always strive to offer the best food and service, and your feedback lets us know we're on the right track. We look forward to welcoming you back next year. Best, Nicholas
   

   Is this helpful?

   Report
4. S

   Stacey

   VIP

   Dallas

   28 reviews

   5.0

   28 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable. Our server, Yaniv was top notch and the food was delicious.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Hello Stacey, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience at Truluck's in Plano. It's fantastic to know that Yaniv and our team's service met your expectations and that you enjoyed our delicious food. We always strive to provide impeccable service and fantastic food to our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best, Nicholas
   

   Is this helpful?

   Report
5. K

   Kelly

   VIP

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server seemed inexperienced. The food was good but came out very slowly. We won’t be back for Christmas Eve dinner.
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 2 days ago

   Thanks for the feedback, Kelly! We're sorry to hear about the experience you had with our service and the speed of your meal. We'll definitely take your comments into consideration as we aim to improve. We hope to have the opportunity to serve you again. Thanks again for your review. Best, Tambra Tatum General Manager
   

   Is this helpful?

   Report
6. R

   Ryan

   Dallas

   48 reviews

   3.0

   48 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was fantastic as usual. Service was quite disappointing and frustrating throughout the course of the meal. Constantly trying to find somebody to get drink refills, my soup course never arrived, again constantly tracking somebody down to order desserts, and other items needed at table. Really took away from the dining experience.  My previous visits were fantastic, so maybe just an off night .
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 2 days ago

   Hello Ryan, Thank you for your feedback and for being a regular at Truluck's - Plano. We're glad to hear that you enjoyed our food consistently. However, we're sorry to hear that you found our service disappointing. We strive to provide a seamless dining experience for our guests and it seems we fell short during your visit. We appreciate your patience and understanding. We hope to have the opportunity to impress you in the future. Best, Tambra Tatum General Manager
   

   Is this helpful?

   Report
7. B

   Ben

   VIP

   Dallas

   26 reviews

   5.0

   26 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It has been quite some time since we have dined at Trulucks and we were blown away by the service, ambiance and most definitely the culinary experience!!! We will not let that much time between visits happen again!!!
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 4 days ago

   Thanks for the feedback, Ben! We're thrilled to hear that you enjoyed your dining experience at Truluck's Plano. It's wonderful to know that our service, ambiance, and culinary expertise hit the mark for you. We truly appreciate your kind words and we're glad to know that your satisfaction with us is still intact. We look forward to welcoming you back soon! Dutch Santiago Management
   

   Is this helpful?

   Report
8. M

   Michael

   Houston

   23 reviews

   5.0

   23 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My second time to this location. Birthday dinner for my sons. The ambience was amazing the restaurant itself is spectacular and the service was impeccable. Oh wait - the food - yeah it was over the top delicious. Stone crabs appetizer for the table and then everyone had a different fish. Baked Alaska desert for my boys was not expected but was delicious
   

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Hi Michael, We're thrilled to hear that your second visit to Truluck's in Plano was a memorable one! It's wonderful to know that you and your sons enjoyed our ambiance, service, and delicious food. We're especially proud of the attention to detail in your son's birthday dinner. Your kind words truly made our day! We appreciate your feedback and look forward to welcoming you back for more memorable dining experiences. Best, Nicholas
   

   Is this helpful?

   Report
9. B

   Ben

   Dallas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating here and it’s our new favorite restaurant! We sat at the bar and loved everything. The redfish ponchatrain was amazing!! Can’t wait to go back!
   

   • 
   • 

   Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

   Hey Ben, we're thrilled to hear that Truluck's in Plano has become your new favorite! We're glad you enjoyed our redfish ponchatrain - it's indeed a favorite among our clientele. We can't wait to welcome you back for more amazing seafood and beverages. Thanks for the 5-star review! Best, Nicholas
   

   Is this helpful?

   Report
10. W

    WILLIAM

    VIP

    Dallas

    91 reviews

    5.0

    91 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We've been to this location several times to celebrate special occasions. We started out at Happy Hour in the bar area. The HH food took a while and we just got the 3rd dish when our table for dinner was ready. Unfortunately, that dish (honey chicken bites) got cold by the time we got settled down to eat it. We had the Caribbean lobster special with truffle, A5 Wagyu steak special and stone crab. Everything was delicious. The crab isn't as sweet as it could be but not the fault of the restaurant. The steak was melt-in-your-mouth amazing! It was my husband's birthday and they brought out a big slab of chocolate cake that was enough to be shared by 4 of us! So decadent! Our server Yaneve (spelling?) made the whole experience amazing!
    

    Truluck's - Ocean's Finest Seafood & Crab - PlanoResponded 3 days ago

    Thank you for your continued support and for taking the time to share your experience at Truluck's in Plano. We're thrilled to hear that you enjoyed our food, especially the Caribbean lobster featuring truffle, Wagyu strip, and the stone crab. It's wonderful to know that the decadent chocolate cake made your husband's birthday celebration special. We're glad that Yaniv and our team could make your experience amazing. We appreciate your feedback on the food items in the bar and look forward to serving you again soon. Best, Nicholas
    

    Is this helpful?

    Report