Tucci's - Dublin

Review summary

1. J

   Jessica

   VIP

   Columbus

   10 reviews

   3.0

   10 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Some of the slowest service I’ve ever had. Took ten minutes to say hello and get drink orders and then another 5-7 for an actual drink (Diet Coke to arrive). Didn’t get food into almost 45 minutes into lunch. This is lunch, not dinner. People don’t have all day. Fastest service of course was to drop off and pickup the check. If I wouldn’t have been entertaining a client, I would’ve walked out. No one seemed to even have on their radar that they should apologize for embarrassing delays.
   

   Tucci's - DublinResponded today

   Thank you for sharing your feedback. We sincerely apologize for the delays you experienced during your visit, and I’m very sorry that your service did not meet the standards we strive for. We understand that a timely lunch experience is important, especially when you're on a schedule, and it’s clear we fell short in this instance. Your experience is certainly not typical, and I will be discussing this with our team to ensure improvements are made so this doesn't happen again. I truly appreciate your patience, especially while entertaining a client, and I’ll make sure this feedback is addressed immediately. We value your business, and I hope we can earn your trust back on your next visit.
   

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2. P

   Patty

   VIP

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My friends and I celebrated a friend's birthday there recently. We all ordered something different for lunch. I enjoyed a combo -a strawberry spinach salad and a turkey club. Both of these were very good. The birthday girl had the salmon bowl and really liked it. The ambiance in the garden room was very nice and welcoming. We'll all be back
   

   Tucci's - DublinResponded today

   Thank you for the wonderful review! We’re so glad to hear that you and your friends had a great time celebrating the birthday and enjoyed your meals, from the strawberry spinach salad and turkey club to the salmon bowl. It’s great to know the ambiance in the garden room added to your experience as well! Jeff B. will be especially thrilled to hear your compliments. He’s such an asset to our team, and we’re happy to hear he provided excellent service and was patient and helpful as you all took your time deciding. We look forward to welcoming you back for more great meals and memories!
   

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3. N

   Naima

   Columbus

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The waiter was very nice and timely but the food was not well seasoned and lukewarm. Not worth the price.
   

   Tucci's - DublinResponded 1 day ago

   Thank you for your feedback. We’re truly disappointed to receive a two-star review, especially since we strive to provide the best experience possible. If our waiter was friendly and timely, I’m confident they would have been happy to address any concerns you had with your food while you were on-site. We value your input and will continue working to improve. If you’d like to discuss this further, please don’t hesitate to reach out.
   

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4. C

   Clara

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has become my new favorite spot! I can’t believe it took me so long to finally check it out but now I’m hooked. We celebrated a late Valentine’s Day dinner here on a Sunday night and there was live music…and our server Erica was lovely! The food was amazing and I am so impressed with the wine list. We will be back asap. ◡̈
   

   Tucci's - DublinResponded 2 days ago

   Hey Clara, Thank you so much for your kind words! We're thrilled to hear that Tucci's - Dublin has become your new favorite spot and that you enjoyed our live music and food. It's great to know that our wine list and service met your expectations. We look forward to welcoming you back for more celebrations! Best regards, The Management Team
   

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5. D

   Deborah

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A totally wonderful evening. The food was delicious and the service from Nadia was exceptional. Can’t wait to go back.
   

   Tucci's - DublinResponded 2 days ago

   Hi Deborah, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic evening at Tucci's - Dublin. It's great to know that our food and service met your expectations. We're always striving to provide exceptional service and delicious meals, and your feedback is a testament to our efforts. We can't wait to welcome you back for another wonderful experience. Warm regards, The Management Team
   

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6. M

   Melinda

   VIP

   Denver

   111 reviews

   5.0

   111 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great! Joanna, our server, was kind, funny and available. I recommend Tuccis.
   

   Tucci's - DublinResponded 1 day ago

   Hey Melinda! We're thrilled to hear that you enjoyed your experience at Tucci's - Dublin. It's wonderful to know that our team made you feel welcome and that our food and service met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon. Thanks for the wonderful review!
   

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7. J

   John

   VIP

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding as always best service in the city! Food 2nd to none as always
   

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   Tucci's - DublinResponded 2 days ago

   Hello John, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your dining experience at Tucci's - Dublin, especially our food. It's always a pleasure to serve our guests and we're glad to know we're meeting your expectations. We look forward to welcoming you back soon for another outstanding experience! Best regards, The Management Team
   

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8. K

   Kyle

   VIP

   Columbus

   42 reviews

   5.0

   42 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our brunch was very good. One of the best French toast meals I’ve had in awhile. Only negative was that the spiced honey rolls weren’t very good. They were pretty hard. Other than that everything was very good!
   

   Tucci's - DublinResponded 3 days ago

   Hello Kyle, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your brunch and found our French toast meal to be the best you've had in awhile. We're sorry to hear that our honey rolls didn't meet your expectations. We appreciate your feedback and will certainly take it into account as we continually strive to improve our menu. We look forward to serving you again soon. Best regards, The Management Team
   

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9. S

   Scott

   Columbus

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything was just ok. They were out of Crème Brûlée, which was especially disappointing.
   

   Tucci's - DublinResponded 3 days ago

   Hi Scott, We appreciate you taking the time to share your feedback with us. We're sorry to hear about the issues you experienced with our Crème Brûlée. We strive to provide our guests with a memorable dining experience and we regret that we fell short this time. We will definitely take this into consideration as we continuously work on improving our menu offerings. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team at Tucci's - Dublin
   

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10. R

    Rick

    Columbus

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Place is top notch. Food is very good, a little pricey but on a special occasion well worth it. Very professional staff.
    

    Tucci's - DublinResponded 3 days ago

    Hi Rick, Thank you for your kind words. We're thrilled to hear that you enjoyed your experience at Tucci's - Dublin. We take great pride in our food and service, so your feedback is very much appreciated. We're glad that you found our prices to be fair and worth it on special occasions. We look forward to serving you again soon. Best regards, The Management Team
    

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