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Tulum Terrace - Tulum - W Miami, Miami, FL

Tulum - W Miami

3.4
3.4
5 Reviews
$30 and under
South American

Make a booking

2 people
19:00
Booked 5 times today
  • Good for groups
  • Great for creative cocktails
  • Healthy
Introducing newest sensation, TULUM at W Miami. Our rooftop bar and restaurant's grand launch unveils a spectrum of offerings designed to cater to global and local taste buds.

Executive Chef, Francisco Merizalde, oversees the culinary program at W Miami; and has crafted unique and well-positioned menu offerings that deliver both global and local flavors. With over 30 years of culinary expertise, Chef Merizalde ensures each of his dishes reflect exceptional quality and presentation. His expertise lies primarily in the luxury hospitality scene at prestigious hotels; but has also maintained his humble beginnings of cooking for his family in Quito, Ecuador, where he was born and raised. He has a philosophy of cooking with heart and bringing people together with cooking.

Our team has also created handcrafted featured cocktails; infused with local ingredients and perfectly paired with a selection of delectable small bites. Live entertainment on select nights.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    South American, Latin American, Mexican
  • Hours of Operation
    Breakfast Daily 07:00–11:00 Lunch Daily 11:00–17:00 Happy Hour Mon–Fri 17:00–19:00 Dinner Mon–Thu, Sun 17:00–21:30 Fri, Sat 17:00–23:00 Bar Mon–Thu, Sun 21:00–22:30 Fri, Sat 21:00–00:00
  • Phone number
    (305) 503-4400
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.6Food
  • 3.8Service
  • 3.8Ambience
  • 3.3Value

NoiseModerate

5 Reviews
  1. Dianne

    Miami

    1 review

    1.0

    1 review

    Dined on 2 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Probably one of the worst experiences I've ever had in Brickell. We arrived and there was no hostess on scene. We waited ten minutes before I walked over to the bar to ask the bartender for assistance. He told us to sit anywhere. Of note, I made a reservation for my nieces birthday. They had no idea of the reservation. The waiter came to our table twice the entire night. We ordered the guac and chips and two set of chicken tacos because steak tacos would take an hour to prep. It TOOK AN HOUR for even the guac to come out. The tacos came maybe an hour and a half later and the taco shells were supposed to be soft... they were so difficult to bite into from how stall and hard they were. I couldn't eat them. The place is pretty.. but the music was obnoxiously loud and not good. It makes sense why the census of customers was so low. The waiter charged us 18% for the service charge where he provided absolutely no service. Avoid this place
    Tulum - W MiamiResponded 3 days ago
    Dear Dianne, Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet expectations. Providing exceptional service and a memorable dining experience is our top priority, and we truly appreciate your feedback as it helps us improve. We would love the opportunity to make things right. We hope you will consider giving us another chance to provide you with a better experience in the future.

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  2. Olisa

    New York City

    3 reviews

    1.0

    3 reviews

    Dined on 1 January 2025

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 3
    The buffet was limited, they didn’t even have any seafood. For $65 I would’ve expected more options. Also, everything was lukewarm and it seemed like they had the same food out there, an adequately heated, the entire time which I believe was 11 or 12 until 5 PM. The server and hostess were friendly. They didn’t have adequate umbrellas and it gets really too sunny out there so half of the outdoor seating was unusable. I wouldn’t go there again.
    Tulum - W MiamiResponded 3 days ago
    Dear Olisa, Thank you for sharing your feedback. We also appreciate your kind words about our friendly staff. Please accept our sincere apologize for the disappointment you experienced with our buffet selection and the outdoor seating arrangements. Your comments have been noted and will be addressed immediately. We’re sorry we didn’t meet your expectations, and we hope to have the opportunity to serve you again in the future.

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  3. Douglas Stevenson

    Miami

    2 reviews

    1.0

    2 reviews

    Dined on 1 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    When I arrived to the restaurant the women in the front desk told me that the reservation was cancel because they had a private event and tried to call me but my cel number was outside the country. At lest they should sent me a text message or a e-mail. Total disappointed!

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  4. Michael

    Miami

    1 review

    5.0

    1 review

    Dined on 27 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Yansy took care of our service tonight, she gave great recommendations as well as answered any questions we had. The view is astonishing and the menu has delightful luxury dishes. Great place.

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  5. OpenTable Diner

    VIP

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on 15 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    New hotspot in the neighborhood. Their food and service experience are top notch. Perfect for a business meeting or family gathering.
    Tulum - W MiamiResponded on 28 August 2024
    Thank you for your kind review of TULUM, W Miami’s new Rooftop Bar & Restaurant. As we focus on creating a memorable dining experience with our fresh food and devoted service, we are pleased you have enjoyed your recent visit and look forward to seeing you again soon. Stephanie Torres Senior Beverage & Food Manager

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FAQs

Tulum - W Miami offers takeout which you can order by calling the restaurant at (305) 503-4400.

Tulum - W Miami is rated 3.4 stars by 5 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 5 times today

Order delivery or takeout

Google Map for Tulum - W Miami

485 Brickell Ave, Miami, FL 33131

Additional information

  • Area
    Brickell
  • Hours of Operation
    Breakfast Daily 07:00–11:00 Lunch Daily 11:00–17:00 Happy Hour Mon–Fri 17:00–19:00 Dinner Mon–Thu, Sun 17:00–21:30 Fri, Sat 17:00–23:00 Bar Mon–Thu, Sun 21:00–22:30 Fri, Sat 21:00–00:00
  • Price
    $30 and under
  • Cuisines
    South American, Latin American, Mexican
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Hotel Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Dog Friendly, Gluten-free Options, Vegan
  • Phone number
    (305) 503-4400
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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