Tupelo Honey - Franklin

Review summary

1. S

   Sherri

   Nashville

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here to celebrate our birthdays, and we had a great time. The food was excellent and the service was perfect. Great birthday destination for us. 
   

   Is this helpful?

   Report
2. J

   Jason

   Nashville

   5 reviews

   vip
   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Slow service but excellent food. The fried chicken was terrific!
   

   Tupelo Honey - FranklinResponded 5 days ago

   Hi Jason Thank you for your review and the high ratings! We're thrilled to hear that you enjoyed our fried chicken and found it to be excellent value. We're always striving to provide the best service possible, so we're glad to hear that you found your dining experience to be just that. We appreciate your feedback and look forward to serving you again soon! Thanks, Front of House Management
   

   Is this helpful?

   Report
3. J

   Jessica

   Nashville

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The Tupelo Honey is in a great location. The restaurant vibe is nice without being too stuffy. The service was excellent. The waiter had good recommendations and food came out in an appropriate time.
   

   Tupelo Honey - FranklinResponded 3 days ago

   Hey, Thank you so much for your kind words and for taking the time to share your experience at Tupelo Honey - Franklin. We're thrilled to hear that you enjoyed the location and the vibe of our restaurant. We're also pleased to know that our service met your expectations. We're always striving to provide excellent food and service to our guests and your feedback is a great motivator for us. We look forward to welcoming you back soon. Thank you, FOH Management
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   SW Indiana

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down some of the best food in the area. Well conceived menu. Food came out in great time and service was spot on. No complaints whatsoever.
   

   • 
   • 

   Tupelo Honey - FranklinResponded on 15 November 2024

   Wow, thank you for such a wonderful review! We strive to exceed our guest expectations and offer signature service to everyone that dines with us. We look forward to hosting you again soon! Thanks, FOH Management
   

   Is this helpful?

   Report
5. D

   Dave

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was friendly, efficient, funny and informative. Lovely experience. Oh the food was really good too.
   

   Tupelo Honey - FranklinResponded on 13 November 2024

   Hey Dave! Thank you for leaving us this awesome review! We are stoked to hear that our team went above and beyond to make your dining experience spectacular. We look forward to hosting you again! Thanks, FOH Management
   

   Is this helpful?

   Report
6. J

   Jeff

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 1

   Food was great but the facility was dirty. Bathroom had cobwebs and dirt all over the handrails. Floor in bar was disgusting. Hadn't been mopped in weeks. Used to be a favorite but not any more. Told the manager but all she said was we received a 99 score. Clrarlyntheyndidnt look at the bathrooms or floors
   

   Tupelo Honey - FranklinResponded on 13 November 2024

   Hello, We're sorry to hear about your recent experience at Tupelo Honey - Franklin. We take pride in our cleanliness and it's disappointing to hear that we fell short during your visit. We also apologize if the bathroom and floors didn't meet your expectations. We value your feedback and will address these issues with our team to ensure a better experience in the future. We hope you'll give us another chance to show you the quality we're known for. Best, FOH Management Team
   

   Is this helpful?

   Report
7. P

   Pierre

   Mississippi

   2 reviews

   4.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Food was better than average. Definitely worth trying.
   

   Tupelo Honey - FranklinResponded on 13 November 2024

   Hey Pierre, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service to be great and enjoyed our food. Your feedback is greatly appreciated and we're delighted that you found value in your experience with us. We hope to see you again soon at Tupelo Honey - Franklin. Thank you! FOH Management
   

   Is this helpful?

   Report
8. B

   Barbara

   Memphis/West TN

   5 reviews

   3.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We took a day trip to Nashville. This spot was recommended by someone who lives there. It wasn't terrible. One of the folks in my party ordered the chicken and it was undercooked. I had the burger and brussels sprouts and they were good. The drink was mediocre, at best. It was a decent dinner but nothing major and I would not likely return just because I know there are other options.
   

   Tupelo Honey - FranklinResponded on 13 November 2024

   We're sorry to hear about your experience at Tupelo Honey - Franklin. We pride ourselves on our food quality and we regret that we didn't meet your expectations. We're glad you enjoyed the burger and brussels sprouts, but we're sorry the drink didn't live up to expectations. We appreciate your feedback and we'll certainly use it to improve. We hope you'll consider giving us another chance in the future. Best, The Management Team
   

   Is this helpful?

   Report
9. S

   Sarah

   Chicago

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Service was a little slow, but overall the food was amazing!
   

   Tupelo Honey - FranklinResponded on 13 November 2024

   Thanks for the review! We're thrilled to hear that you enjoyed your meal at Tupelo Honey - Franklin. We apologize for the slower service you experienced during your visit, but we're glad you found the food to be worth the wait. We appreciate your feedback and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. M

    Melissa

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on 8 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food is still good, but service has gone downhill. It took forever for our meals to come out and it wasn’t very busy. The biscuits are a quarter of the size they used to be (we’ve been going there since opening day when they were free).
    

    Tupelo Honey - FranklinResponded 3 days ago

    Thank you for your feedback. We're glad to hear you still enjoy our food, but we’re sorry to hear about your recent experience with service and portion size. We strive to maintain a high level of efficiency, and your comments about the wait time have been noted. As for the biscuits, we appreciate your longtime loyalty and understand your concerns. We're continually working to ensure quality and consistency, and we’ll take your feedback into account as we review our portion sizes. We hope to have the opportunity to serve you better in the future! Thank you, FOH Management
    

    Is this helpful?

    Report