Tupelo Honey - Franklin

Review summary

1. C

   Carin

   VIP

   Miami

   8 reviews

   3.0

   8 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We have been to Tupelo Honey both in Asheville and in Franklin many times and loved it. It is our go to for solid Southern food and good service. This visit was a bit of a mixed bag. while the food was very good, the service we received was very subpar for them (our take was they were short staffed for the holiday). The restaurant was very accommodating in helping us move up our dinner reservation fifteen minutes. 5 of the 6 people in our group had flown in that day. Our server was nice but really inattentive, he walked away as we were ordering appetizers, we ordered two and were about to add another and he just walked away. Getting drinks refilled was also a challenge. The appetizers we did have the fried pickles and the green tomatoes were delicious, but not particularly hot. Three people in our party had the fried chicken and loved it, two people in our party had the salmon and said it was great. I had the shrimp and grits, it appears that my dish had been waiting a while for everyone else’s entrees because my entree was not hot, just barely warm. I tried looking for the server to alert him but was no where to be found. Normally we would have stuck around for dessert but after basically being ignored by our server the entire meal, we didn’t bother.
   

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2. A

   Amanda

   Western KY

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Overall the experience was good, the service was great as were the drinks. The food was just ok. The pimento cheese dip was great, and the roasted potatoes were delicious. The chicken with mac and cheese waffles weren't very flavorful. The macaroni and cheese had no flavor with a gritty texture and the waffles were cold, the chicken however was good. This is just one rough food experience and it won’t stop me from going again. Past visits have been better with different plates ordered.
   

   Tupelo Honey - FranklinResponded 1 day ago

   Thank you for your review! We appreciate you dining with us and look forward to hosting you again! Thanks, Front of House Management
   

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3. J

   Jana

   Nashville

   12 reviews

   5.0

   12 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious and our server had great, customer service skills. 😊
   

   Tupelo Honey - FranklinResponded 4 days ago

   Hey Jana! Thank you for leaving us this awesome review! We are stoked to hear that our team went above and beyond to make your dining experience spectacular. We look forward to hosting you again! Thanks, FOH Management
   

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4. G

   Gwen

   Nashville

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harvest bowl Fried Chicken Desert duo All so good!
   

   Tupelo Honey - FranklinResponded 7 days ago

   Wow, thank you for such a wonderful review! We strive to exceed our guest expectations and offer signature service to everyone that dines with us. We look forward to hosting you again soon! Thanks, FOH Management
   

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5. T

   Tracy

   Nashville

   2 reviews

   4.0

   2 reviews

   Dined on 9 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the entire experience. Would loved it if the Brussels Sprouts were crispier. Fried Green Tomatoes were the best of everything I ordered. Chicken & Waffles were great, but should come with a side dish (fries). The service was great. She was very attentive with drinks.
   

   Tupelo Honey - FranklinResponded on 12 December 2024

   Hey Tracy! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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6. T

   Tiffany

   Nashville

   11 reviews

   5.0

   11 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our go to spots for brunch and it never disappoints. Our server was great and very friendly. We loved the manager's vibe as well as she was very engaging.
   

   Tupelo Honey - FranklinResponded on 12 December 2024

   Wow, thank you for such a wonderful review! We strive to exceed our guest expectations and offer signature service to everyone that dines with us. We look forward to hosting you again soon! Thanks, FOH Management
   

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7. A

   Amber

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed everything. The pimento dip and fried pickles were excellent. I ordered the Asheville hot chicken ranch melt and it was not that great. The chicken had zero seasoning or flavor. Fiancé got the fried chicken and it was fantastic.
   

   Tupelo Honey - FranklinResponded on 12 December 2024

   Thank you for your review! We appreciate you dining with us and look forward to hosting you again! Thanks, Front of House Management
   

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8. J

   Jennifer

   Charleston

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Quiet ambiance and delicious food! In and out in 40 minutes! Recommend the grits and breakfast potatos!
   

   Tupelo Honey - FranklinResponded on 12 December 2024

   Hey Jennifer! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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9. D

   Deb

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Great service. Not crowded. Fried green promotes are a must.
   

   Tupelo Honey - FranklinResponded on 12 December 2024

   Hey Deb! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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10. M

    Munyette

    VIP

    St. Louis

    18 reviews

    2.0

    18 reviews

    Dined on 3 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    We waited over an hour for our food to come out. We had reservations and the restaurant was not staffed to accommodate our party.
    

    Tupelo Honey - FranklinResponded on 6 December 2024

    Hi, We're really sorry to hear about your recent experience at Tupelo Honey - Franklin. It's disappointing to know that we didn't meet your expectations, especially with the long wait time and the unavailability of our staff during your reservation. We understand how frustrating it must have been for you. We're constantly working to improve our service, and your feedback is invaluable in that process. We hope you'll give us another chance to provide you with the service and dining experience you deserve. Best, The Management Team
    

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