Turtle Jacks Muskoka Grill

Review summary

1. S

   Steve

   Toronto4 reviews

   4.0

   Dined on 7 September 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was quite good, restaurant was quiet. Beverage service was good but one of our party’s order was wrong and better effort could have been made to offer to replace it.
   

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2. KW

   KarenW VIP

   Toronto13 reviews

   5.0

   Dined on 13 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great server (I wish I could remember her name). She didn’t rush us which was great as we were a party of friends who hadn’t seen each other in a while. Great service.
   

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3. t

   talex VIP

   Toronto88 reviews

   4.0

   Dined on 5 May 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food was good, service was good. Music was way way too loud, it was hard to have a conversation. It was not good music
   

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4. t

   talex VIP

   Toronto88 reviews

   5.0

   Dined on 28 April 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Had issues with my meal and the manager took care of it promptly. Thanks for the great service. Bar area was lively due to game...
   

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5. LB

   LindaB

   Toronto1 review

   5.0

   Dined on 22 April 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed the openness of the restaurant. Staff was friendly and helpful. Food was good but the sandwich my husband ordered which was a steak sandwich feature was very small and my husband was still hungry after he had dinner. Wine selection was very good. All in all it was a good evening
   

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6. OT

   OpenTable Diner

   Toronto3 reviews

   5.0

   Dined on 2 February 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very Fresh food, Good Service, Salmon Fish was Great and Steak was good too. Kids loved the food too.
   

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7. d

   danm

   Toronto1 review

   3.0

   Dined on 31 December 2023

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was great but we were there at the wrong time…lots of kids it was like dining at Mac Donald’s
   

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8. MB

   MonicaB

   Toronto1 review

   5.0

   Dined on 31 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful New Year’s Eve experience with the family! Turtle Jacks did. Lovely job putting on a show for the kids. The food was delicious, came out in a timely manner, was nice and hot and orders were all correct. We will be back!
   

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9. KR

   KateR

   Toronto4 reviews

   4.0

   Dined on 25 December 2023

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Drinks: great! Their blood orange tequila is to die for! Was very good. Food/service: We ordered food and it took them forever to bring it ( 1 hour? 1.5 hrs). By the time we finally received our food we were starving and just inhaled the food. Only after did we realize that our New York chicken arrived to our table cold and Cajun chicken was not really that blackened as expected lol. Note: I must mention it was Xmas Eve dinner and they must have been low on food and staff(?). Our hostess looked running around very busy. We were asked several times about how our food was and after several ok’s ( we were happy just to finally fulfill our hunger) we did admit NY chicken was cold. Our hostess immediately checked with her manager and we were offered to have cold dish on the house (not pay for it) or free dessert. We chose the former. They were very apologetic and nice. Overall: I did put some 3 stars for food slow arrival and being cold but I must mention staff was friendly and attended our concerns right away.
   

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10. OT

    OpenTable Diner

    New York City1 review

    3.0

    Dined on 11 November 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    I did not have a good first experience based on poor service.
    

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