Tuscan Kitchen - Seaport

Review summary

1. P

   Paul

   Greater Boston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was okay, nothing special. My expectations were high and were not met.
   

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2. M

   Melissa

   Greater Boston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We arrived 2 hours early for our reservation due to the Winter Market line being 3 hours long and we had no interest in waiting outside in the cold. They were able to seat us right away. Everything was great. They even surprised us by paying attention to my comment in my reservation that we were celebrating 2 birthdays and brought out extra desserts with candles. It was unexpected and very nice! Thank you to the staff at Tuscan Kitchen!
   

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3. L

   Lindsay

   Greater Boston

   33 reviews

   2.0

   33 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   I am a repeat customer. I was very excited to take my friends here for a holiday dinner. Things went south almost right away. Despite making a reservation well in advance, we were relegated to a table in the bar and not the main dining room. We waited an exorbitant amount of time for our drink order to be placed. At one point one of the members of my party got up to use the restroom. It took three stalls to find one with toilet paper. I shared this feedback with our waitress. I do not know if it was addressed or not. Once we finally placed our food order, the time between salads and entrees was so unbelievably short, every single one of us was still eating our salads when our entrees arrived. Despite commenting on this in the moment, there was no acknowledgment from the servers as our meals were placed on the table. We begrudgingly transitioned from our salads to our entrees. Within minutes of this, the overhead lighting in the bar went out completely. It was so dark, members of my party couldn’t see their entrees in front of them. We could not locate a staff member from the table to ask for this to be fixed, so I had to get up from eating my dinner to ask for this to be addressed at the hostess desk. The hostess informed me it was a system issue. This was despite the fact I saw this same individual on what looked to be an electronic device of some sort at the exact time the lights went out Eventually our waitress finally showed up to check up on us. I provided feedback to her that I was not pleased with the spacing between our courses, and the lights had not been fixed at this point. We also requested water because our glasses had been empty for a while. At this point, one of the guests in my party observed our waitress rolling her eyes at the feedback we provided. We proceeded to finish our dinner, got our check and left shortly after. This experience was not aligned with my prior experiences at this restaurant.
   

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4. N

   Nicole

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Pretty setting for the Holidays but the staff is lacking both at the greeting area and the serving staff. Food is bland. Generally, they need to take it back up a few pegs to how it was when they first opened. Would really only return for fast - full-service food in the Seaport.
   

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5. R

   Ryan

   Greater Boston

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience Great service, food is fantastic
   

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6. M

   Michelle

   Greater Boston

   3 reviews

   1.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was awful- it took over 2 hours to get our meal.
   

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7. CK

   ChristineK

   Las Vegas

   6 reviews

   4.0

   6 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Blasting night club music while people are still eating dinner was unpleasant but food was great!
   

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8. OT

   OpenTable Diner

   Greater Boston

   1 review

   vip
   3.0

   1 review

   Dined on 23 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Got to love the naked women in the hotel windows during dinner lol Dinner and a show
   

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9. A

   Ann

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was amazing and pricey. Service was good as well. Some wait time Inspite of reservations. Very upscale, crowded on weekends.
   

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10. D

    Danielle

    New York City

    1 review

    3.0

    1 review

    Dined on 17 November 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    We waited about 25 minutes to be seated after our reservation. Our waitress was friendly. Food arrived before cocktails.
    

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