Umi Nori

Umi Nori reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Dallas1 review

   1.0

   Dined on 16 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation here and when I got to the restaurant, it was closed with no explanation why it was closed and no effort was made to let me know that my reservation had been cancelled. I called their sister restaurant and they said it should be open and had no idea why it was closed. I gave my number to the manager of the restaurant and have still not heard anything back from them. This is not the first time I have had an issue with this location.
   

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2. OT

   OpenTable Diner

   Seattle1 review

   1.0

   Dined on 5 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation with the opentable app for Saturday night 7 pm and received the confirmation mail. The Uber transfer charge was >13$ to get there and then we found out that the restaurant was closed. There was a sign on the door that the restaurant was temporarily closed until April 17th - which was three weeks ago! How come that opentable still confirmed a reservation??
   

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3. EM

   EricM VIP

   Hawaii3 reviews

   1.0

   Dined on 27 April 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed and still took our reservations.
   

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4. LB

   LeeB VIP

   Greater Boston5 reviews

   5.0

   Dined on 3 February 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent food and overall great experience. This is a neeed an undiscovered gem! Hope it gets discovered so they will do well but not too discovered because it’s nice to not have long wait! Highly recommend!
   

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5. JA

   JAMESD VIP

   Seattle1 review

   2.0

   Dined on 11 January 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   They stopped doing the cool hand roll tacos they were known for, and now they are just a sushi restaurant that I couldn't distinguish from most others. Nothing was bad about my experience, to be clear, but they no longer offer anything unique enough to justify my driving to have a meal there and forgoing the options nearer to my place.
   

   Umi NoriResponded on 14 January 2024

   Thank you for taking the time to share your feedback with us, James. We're sorry to hear that your recent visit didn't meet the expectations you've come to associate with our restaurant. Our decision to discontinue our previous style of hand rolls was not made lightly, and we understand that this change may disappoint guests who enjoyed them. We're constantly exploring our menu offerings to provide a balance of creative dishes and traditional favorites. We appreciate your honesty and will take your comments into careful consideration for future menu improvements. We also hope to offer more new rolls and dishes alike that inspire you to visit us again, despite the distance. Thank you for eating with us!
   

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6. MB

   MichaeliB

   Austin1 review

   1.0

   Dined on 11 January 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The rice was overcooked so that what was supposed to be a golden brown crisp, was a break your tooth crunch. The fish was not high quality. The service was inattentive and distracted. The plated images online represented a very different aesthetic quality and experience than we were offered. This experience was mediocre at best, not at all what was described on Seattle Met.
   

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7. IW

   IanW

   Seattle9 reviews

   5.0

   Dined on 6 January 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Top quality fish and great skill creating rolls. A very good value as well. Miss the ease of ordering hand rolls set menu but sushi more than makes up for it
   

   Umi NoriResponded on 6 January 2024

   Thank you for the glowing review, Ian! We're happy to have delivered quality sushi to you during your visit. Looking forward to having you in again!
   

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8. S

   Sally

   Seattle3 reviews

   3.0

   Dined on 25 November 2023

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   They used to do special hand rolls which are amazing but not anymore.
   

   Umi NoriResponded on 8 December 2023

   Thanks for the review and for being a returning guest, Sally! We're sorry to hear about your disappointment regarding the special hand roll. As we evolve our menu, some items do change or rotate out, but we always aim to introduce equally delightful and new options. Your fondness for our previous hand rolls is greatly appreciated, and feedback like yours is crucial for us. It helps us understand what our guests miss and love. We will certainly be taking your thoughts into consideration for future menu updates. We hope you'll continue to dine with us and find new favorites among our current offerings. Your satisfaction is important to us, and we look forward to the opportunity to impress you on our next visit. Thank you again for your feedback!
   

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9. J

   Josh

   Seattle4 reviews

   4.0

   Dined on 20 November 2023

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Sunday night visit was uneventful. I was a bit underwhelmed with the sushi this time around. They do not make hand roll versions of the full rolls anymore; only the individual pieces of fish can be ordered in hand roll format along with nigiri or sashimi variations. The vibe here is fairly quiet and conducive for conversation, and the lighting was reasonably dim to match the auditory vibe.
   

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   Umi NoriResponded on 8 December 2023

   Thanks for sharing your experience with us on your Sunday night visit! We're glad to hear that you enjoyed our space and the overall vibe too. We regret, however, that the sushi didn't quite meet your expectations this time around. We're constantly striving to balance our menu offerings and have recently adjusted our hand roll options. We understand that these changes may not align with everyone's preferences, and we truly value your feedback on this. We aim to offer a diverse range of sushi and other foods to cater to various tastes, and we'll certainly take your input into account. Thank you again for your patronage, and we hope that your next visit will be more in line with the high standards you've come to expect from us. We look forward to welcoming you back soon!
   

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10. L

    Lisa

    Seattle16 reviews

    2.0

    Dined on 13 November 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Handroll experience did not meet expectations. Menu does not clearly provide pricing for different hand rolls leading to numerous questions back and forth between customer (my group) to server to chef for clarification. Handroll taste quality does not meet expectations for the price charged.
    

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