Vacanza Romana

Review summary

1. J

   John

   Sacramento

   27 reviews

   5.0

   27 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal and service at Vacaza Romano! From the drinks, horduerves, salads, and entrees - everything was delicious! Great experience :-)
   

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2. C

   Catalina

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   I have been dining at this place twice. It has great potential if few issues are addressed. While the ambiance is nice and food is decent, the management and greeting staff is very poor. I made reservations and made notes regarding birthday and seating and none were read or acknowledged by the staff. The food is terribly inconsistent in sizing. While a pasta dish is as big as a fist (carbonara), another is 3 times bigger and overflowing off the plate (chicken Parmesan). Lamb was supposed to be cooked medium but the blood was pouring out when served. The Ragu pasta has absolutely no flavor. We had to drench it in Parmesan cheese to make it edible. Now to the wine storage. While they have a great selection of wines, their storage is unacceptable. All bottles are stored upright in a simple cabinet and not a whine cellar/cooler. I would not order the Silver Oak stored in this condition. So rookie! The waitresses we had both times were very nice though and that’s really the only plus of the staff. Drinks take forever to make although the place is small and most folks I saw they ordered wine. The space at the bar was taken by staff and management instead of customers - odd.
   

   Vacanza RomanaResponded 2 days ago

   Thank you for sharing your feedback about your recent visit to Vacanza Romana. We sincerely apologize for the issues you encountered. We are currently transitioning management and team members, which can sometimes lead to inconsistencies in service, especially during the busy holiday season. We regret any oversight regarding your reservation and birthday notes, as this is not the level of service we strive for. We also appreciate your comments on the food portions; we will address these with our culinary team. Regarding our wine storage, we are actively working to improve quality and maintain our cozy atmosphere. We’re glad you found our waitstaff friendly, and we hope you’ll give us another chance to provide the exceptional experience we aim for. Thank you for your understanding.
   

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3. P

   Pat

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   Service staff are new and temporary for holidays. Slow and inexperienced. Table lamps are rechargeable and kept burning out. We couldn’t see our food. Which is too bad because the food and wine are excellent.
   

   Vacanza RomanaResponded 2 days ago

   Hey Pat, We're sorry to hear about your recent visit to Vacanza Romana. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback about the table lamps and we'll certainly look into this matter. We're also sorry to hear that the food and wine didn't meet your expectations. We're glad to hear, however, that you enjoyed them overall. Your feedback is valuable to us and we'll use it to improve. We hope you'll give us another chance to provide you with the quality service and food that we're known for. Best regards, The Management Team
   

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4. p

   peter

   Tahoe

   9 reviews

   3.0

   9 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The superior service did not make the average food stand out. Much better cocktails and appetizers are available locally as are the average entrees. Good wine list and desserts. Cocktails are a comparative short pour and dont use luxardo cherries.
   

   Vacanza RomanaResponded 2 days ago

   Thanks for the feedback, Peter! We're glad to hear you enjoyed our food, wine list, and desserts at Vacanza Romana. We're sorry to hear that our cocktails and appetizers didn't quite hit the mark, and we appreciate your suggestions. Your comments help us improve our offerings. We hope to see you again soon for a better experience!
   

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5. c

   claire

   VIP

   Sacramento

   28 reviews

   5.0

   28 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Tuesday night and we were the only dinners at 5:30 PM. The staff made us feel special. The food was yummy. Missed have the owner’s daughter speciality. Definitely a go to dinner place for us
   

   Vacanza RomanaResponded 2 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at Vacanza Romana. It's great to know that our staff made you feel special and that you found our food yummy. We're sorry to hear that we didn't have your favorite dish, but we're glad you found the food to be good enough for you to return. We look forward to serving you again soon. Best, The Management Team
   

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6. J

   Jordan

   VIP

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on 16 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Really cute place, but pasta was a bit tough- for a place that appears to make its own pasta noodles that was surprising, and the chicken I had added to my pasta was frankly terrible- overcooked, and the focaccia was raw on the bottom- underproofed or underbaked. Wish the food was better because the restaurant was pretty.
   

   Vacanza RomanaResponded 2 days ago

   Hi Jordan, We're delighted to hear that you enjoyed the ambiance of Vacanza Romana. We're sorry to hear that some of the dishes didn't meet your expectations. We always strive to provide the best quality food, and your feedback about the chicken and pasta is noted. We appreciate your honest review and hope that it will help us improve. We look forward to serving you again soon. Best regards, The Management Team
   

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7. C

   Candace

   Sacramento

   1 review

   2.0

   1 review

   Dined on 12 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food was very salty from the table bread, salads, and main entrees. The service was quite slow but I believe that was due to them training additional staff. The ambience was beautiful.
   

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8. M

   Michele

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place with great atmosphere and food and drinks! Portions are large so best to share!
   

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9. C

   Cheryl

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy coming here. The service is outstanding. The pasta is wonderful. Wine list is excellent. I love sitting in the back and watching what goes on in the kitchen. I would love it if they could add a large bar area where you could come and have great Italian wines by the glass and cicchetti like you find in some of the non-touristy squares in Venice or Apertivos like you'd find in Florence or Milan between 7 and 9 pm! In Italy Cicchetti and apertivo is a time-honored tradition-not to be rushed. Here , while they do serve some cicchetti, it's treated more like American pre-dinner cocktails rather than a leisurely affair all its own.
   

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10. l

    lewis

    VIP

    Sacramento

    66 reviews

    5.0

    66 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Since they opened, I have been a huge proponent of this place. Some of the best Italian around, but I had a wonderful filet mignon the other night. Perfect!
    

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