Vela Restaurant

Review summary

1. T

   Talia

   Canberra

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was so flavourful! Wonderful dining experience
   

   Is this helpful?

   Report
2. K

   Kim

   Brisbane

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our first time and not the last, the food was amazing
   

   Is this helpful?

   Report
3. M

   Mandeep

   Brisbane

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have visited before, and the experience has been consistently excellent! The food, ambience and staff is amazing! We had a guest visiting from the UK and took them out to Vela and they were thoroughly impressed with the food and experience too. The only thing I would recommend is to space the meals out as they come out so quickly after starters and your meal ends up finishing with the hour when you have 1.5 hours. This time we requested for the mains to wait for at least 15-20 minutes after starters which Vela kindly accommodated, and we had a wonderful evening, and it didn’t feel rushed! We will be back and continue to recommend Vela to our friends and family. Thank you.
   

   Is this helpful?

   Report
4. Y

   Yvette

   Brisbane

   1 review

   5.0

   1 review

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my elderly parents to Vela for a family celebration on a Monday night. Staff were friendly and welcoming, and the restaurant was clean and beautifully fitted out. We ordered several dishes to share and were very pleased with all of them. Our waiter was helpful, answering our questions and repeating our order back to us to make sure it was correct.
   

   Is this helpful?

   Report
5. N

   Natalie

   Sunshine Coast

   3 reviews

   vip
   3.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   The food was very good as was the friendly and efficient service especially given we had to be in & out as we were heading to a show. The unfortunate issue was that at a 5.30pm booking with a maximum 20 people in the restaurant, the “doof doof” chill/house music was way too loud. SO loud in fact that it was difficult to have a conversation amongst the 4 of us and Even more difficult to hear/ understand the service staff who for our table, were all quietly spoken thai people with fairly strong thai accents. Twice I requested that the music be turned down a touch so we could hear ourselves think ( not to mention have a reasonable conversation ) Twice my request was ignored. A disappointing experience to what could have been a really lovely 5 star dinner. Would we go back? Well despite the lovely food and service - No. Not until VELA gets its background dining music sorted - especially for early bird diners. VELA needs to understand its mix of customers better - especially those living at West Village and save the loud “doof doof” music for the after 10pm cocktail fraternity. We were looking forward to a relaxing and positive dining experience at VELA. If we want head banging music, we’ll pay to go to a Pearl Jam concert! Please note we have passed our experience onto a number of other like-minded people who will now consider alternative eating venues at West Village.
   

   1 person found this helpful

   Report
6. S

   Sulett

   Brisbane

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service, ambiance and value for money. Generous portions at a very reasonable price.
   

   Is this helpful?

   Report
7. N

   Natascha

   Brisbane

   1 review

   4.0

   1 review

   Dined on 18 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and drinks were great but it was very cold in the restaurant, would be good if they turned the aircon down. Otherwise a great experience!
   

   • 

   Is this helpful?

   Report
8. J

   Jaydon

   Brisbane

   1 review

   4.0

   1 review

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Overall very good spot with great value especially for the banquets. However throughout the night service team kept mistaking our orders, bringing us drinks we didn’t order or having to take dishes away from the table that weren’t ours. Additionally the beef satay skewers were very chewy, had to spit it out as it was well undercooked and hard to swallow. Albeit everything else was amazing and worth it.
   

   Is this helpful?

   Report
9. A

   Anika

   Brisbane

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience overall was lovely. The restaurant design was beautiful especially the colour palate. The service was excellent with the staff being extremely attentive and helpful. The food was absolutely delicious and they brought us a complimentary birthday dessert. Will definitely be coming back.
   

   Is this helpful?

   Report
10. L

    Leanne

    Brisbane

    1 review

    5.0

    1 review

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great service, had a special night of birthday celebration for my 3 years old daughter last night. we were all enjoyed it very much especially when we asked if they can provide any special treat for our littler birthday girl, they made it work with a lovely ice cream dessert with happy birthday written on. This hart warming action does really get to us with extra points. we will definitely come back and recommend to all my family and friends!
    

    Is this helpful?

    Report