Verbena

Review summary

1. OT

   OpenTable Diner

   Columbus2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Servers were nice but our food took a really long time and it was not busy and the food looked nice but it was bland
   

   VerbenaResponded 2 days ago

   Thank you for sharing your feedback. We're glad to hear that our team provided great service and that you enjoyed the ambiance. We're sorry to hear that the food took longer than expected and that it didn’t meet your flavor expectations. We truly value your input and will work on improving both the speed and seasoning of our dishes. We hope you’ll give us another opportunity to impress you in the future. Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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2. OT

   OpenTable Diner

   New York City3 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall an excellent experience. Crab pasta dish was very good. Octopus starter was probably best we’ve ever had, melted in your mouth so tender. Yucca fries with short ribs were very good although a little expensive for ribs. Cocktails were good except a little peeved that a regular lime margarita was more expensive than the specials. Would recommend eating there overall.
   

   VerbenaResponded 2 days ago

   Thank you for your kind words! We're so glad to hear that you had an excellent experience and enjoyed the crab pasta, octopus starter, and yucca fries. We truly appreciate your feedback regarding the margarita pricing, and we’ll take that into consideration. We're grateful for your recommendation and hope to welcome you back soon! Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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3. A

   Artur

   Chicago23 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance, great cocktails. We ordered a flatbread but it was a poofy pizza. Short rib was great
   

   VerbenaResponded 2 days ago

   Hi Artur, Thank you for your great feedback! We’re so glad you enjoyed the ambiance, cocktails, and short rib. We appreciate your thoughts on the flatbread and will definitely take it into consideration. We hope to welcome you back soon! Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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4. D

   Dave VIP

   Austin1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Short rib special was excellent. Please bring this back.
   

   VerbenaResponded 2 days ago

   Hi Dave, Thank you for the fantastic review! We're so glad you loved the short rib special. We’ll definitely keep your suggestion in mind and hope to bring it back soon. We look forward to welcoming you again! Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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5. S

   Scott VIP

   Charlotte26 reviews

   4.0

   Dined on 20 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and drinks! The Rabbit feature was the star dish of the night :)
   

   VerbenaResponded on 24 February 2025

   Hi Scott, Thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed the food, drinks, and especially the Rabbit feature – it’s definitely a standout dish! We strive to create memorable experiences for all our guests, and it’s wonderful to know we hit the mark during your visit. We look forward to welcoming you back soon for more great meals and cocktails! Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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6. K

   Keaton

   Austin1 review

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch option. The burger and BLT are EXCELLENT!
   

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   VerbenaResponded on 24 February 2025

   Hi Keaton, Thank you for the amazing review! We’re so glad you enjoyed the burger and BLT – they’re definitely crowd favorites! We look forward to having you back for another great lunch soon. Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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7. K

   Kanai

   Chicago1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   I don't know if they were short staffed or not, but the food took a very very long time to come and there were very few people around so we couldn't ask them a lot. I don't think it was worth the money.
   

   VerbenaResponded on 24 February 2025

   Hi Kanai, Thank you for your feedback, and for taking the time to share your experience with us. We’re sorry to hear that the timing of your meal and service were not up to standard, especially when the restaurant was less busy. We strive to provide a great experience for every guest, and it sounds like we missed the mark during your visit. Your comment about the value is also noted, and we’ll work to ensure that our offerings meet expectations. We hope you’ll give us another opportunity to impress you on your next visit, and if there’s anything specific we can do to improve, please don’t hesitate to reach out. Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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8. A

   Antonio

   Dublin2 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The place is nice and the service was good. The food was ok, but some of the dishes were a bit too much in terms of mixing different ingredients and flavors together and resulted in being very heavy. One of them was with fish and mussels but the sauce they were in was basically covering all the taste, same for the venison dish. The Pinot grigio wine did not taste great, we had a glass each, felt like it had been opened for a few days. Also at that price I would expect them to pour it at the table in proper glasses. We both got out of there feeling bloated although we only had an entrée and one glass of wine each and had a hard time digesting all of that. I do not think it is worth the value and I believe the dishes were too crowded in terms of ingredients.
   

   VerbenaResponded on 24 February 2025

   Hi Antonio, Thank you for your detailed feedback. We’re glad to hear you enjoyed the service and the atmosphere of our restaurant. We’re sorry that the food didn’t meet your expectations, particularly with the balance of flavors and the wine experience. We take your comments seriously and will review both the dish compositions and wine service to ensure improvements. We appreciate your insights and hope you’ll consider giving us another chance to provide a better experience in the future. Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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9. B

   Brian

   Austin5 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great. Atmosphere was great. Drinks were great. Our server not so much. She wasn’t super attentive which isn’t that big of deal to us. The issue is it was my wife’s birthday which I notated on the reservation. There were gifts in the table so pretty obvious. I wasn’t expecting a free desert or anything but we were never even offered desert. She brought us the bill and we didn’t see her for a good while. By the time she came to collect we were out of time. It would have been nice for her to acknowledge it was her birthday. We will be back, just would request a different server.
   

   VerbenaResponded on 24 February 2025

   Hi Brian, Thank you for your feedback, and for sharing your experience with us. We’re glad to hear you enjoyed the food, drinks, and ambiance! However, we’re sorry to hear that the service didn’t meet expectations, especially on such a special occasion. We sincerely apologize for not acknowledging your wife’s birthday and for the lack of attentiveness from your server. This is certainly not the experience we aim to provide. We appreciate your understanding and look forward to welcoming you back. We’ll ensure to provide a better experience on your next visit, and we’ll take your comments into account for improvement. Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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10. S

    Stacey

    Edmonton1 review

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Incredible food, service was amazing, my coconut margarita was insanely delicious, and the ambiance was perfect.
    

    VerbenaResponded on 24 February 2025

    Hi Stacey, Thank you so much for the fantastic review! We’re thrilled to hear you loved the food, service, and the coconut margarita – it’s definitely a favorite! We’re also glad the ambiance hit the mark for your experience. We can’t wait to welcome you back for another amazing visit! Best regards, Carlos Urioste Food & Beverage Manager Verbena ATX
    

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