Vidorra - Grand Prairie

Review summary

1. e

   ethan

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Typical date night, food and service was great as always
   

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2. R

   Ross

   Dallas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was great and the price was great. Only complaint was there were hardly any customers in the restaurant and it would still take a while before the server checked on the table, but you can likely chalk this up to a larger group that was there
   

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3. K

   Kimberly

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family from out of town had a great time!! Food was delicious as always.
   

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4. K

   Karina

   Dallas

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Dinner was nice and good was good. The price is moderate. The atmosphere is fun and upbeat. The light show outdoors was nice to look at before being seated. It's a good place for a family as well.
   

   • 

   Vidorra - Grand PrairieResponded 3 days ago

   Thank you for your feedback. We're so happy we could deliver on a lovely experience. We look forward to serving you again sometime soon.
   

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5. M

   Mickie

   Dallas

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   This was my second time going to this location in Grand Prairie the first time we went excellent service excellent atmosphere. Everything was amazing this time. I also made Point say that it was a birthday didn’t get acknowledged took more than 30 to 40 minutes to get something to drink. Also, 20-25 minutes to give our order to our server and 30 minutes or more to get our dessert, got no refills, and when we did we were ready to leave. The service was so poor🤨
   

   Vidorra - Grand PrairieResponded 4 days ago

   Mickie - Thank you for returning to Vidorra Grand Prairie. It's disappointing to hear about your recent experience, especially for a birthday celebration, as we strive to provide exceptional service. This feedback is valuable as we work to improve, and we hope you'll allow us to make it up to you in the future. Thank you.
   

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6. L

   Lori

   Dallas

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gabriella was fantastic! Our experience was top notch as always!! Great food and excellent service!
   

   Vidorra - Grand PrairieResponded 4 days ago

   Thank you so much for highly recommending us. It was our pleasure taking care of you and we hope you dine with us again sometime soon.
   

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7. L

   Lizet

   Dallas

   11 reviews

   vip
   4.0

   11 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food & friendly staff had a good time will be back again ;) shoutout to the manager junior for assisting us with getting us sat inside since it was cold outside
   

   Vidorra - Grand PrairieResponded 4 days ago

   Thank you for dining with us and it was our absolute pleasure to serve you. We aim to provide our guests with a memorable experience, and we hope to give this to you at your next visit!
   

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8. E

   Es

   Dallas

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at the GP location and it might be my new favorite. Our waiter, Eric, was amazing!! He looked out for my son the whole time. Constantly asking if he needed anything, as well as the whole table. He was very tentative. Never let our cups go empty and just did an amazing job, overall.
   

   Vidorra - Grand PrairieResponded on 21 November 2024

   Thank you so much for taking the time to leave a thoughtful review! Our team strives to deliver a great dining experience for all of our guests and we welcome you back soon.
   

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9. R

   Richard

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience at Vidorra. Food and service was excellent. Would highly recommend!!
   

   Vidorra - Grand PrairieResponded on 19 November 2024

   Thank you so much for highly recommending us. It was our pleasure taking care of you and we hope you dine with us again sometime soon.
   

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10. J

    Julie

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on 11 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 5

    Although friendly, the service was slow, food took too long to be delivered and was not hot.
    

    Vidorra - Grand PrairieResponded on 21 November 2024

    Julie – Thank you for dining at Vidorra Grand Prairie. While we're pleased to hear that the service was friendly, we're sorry for the delays and temperature of your meal. Your feedback is important as we work to enhance our dining experience and ensure prompt service. We appreciate your comments and hope you'll consider joining us again. Thank you.
    

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