Vivante Restaurant & Bar

Review summary

1. K

   Kurt

   Indiana

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 4

   Only 3 tables in restaurant were occupied. Took over an hour to get food which was awful
   

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2. M

   Michael

   VIP

   Indiana

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening with family before a show at the Palladium. The food was very good and the seasonal specials were amazing.
   

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3. G

   Gurwinder

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and the esthetic was beautiful.
   

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4. M

   Matthew

   VIP

   Indiana

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in a seasonal chalet so the noise level was private. The experience was wonderful. Two heaters kept the space just the right warmth. Olivia offered great recommendations, particularly for wine. Highly recommend.
   

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5. B

   Brian

   Indiana

   13 reviews

   1.0

   13 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor service. Overpriced food that was not cooked correctly. Would not recommend to anyone.
   

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6. T

   Teresa

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch menu. Wonderful service. Wish they had a more extensive brunch cocktail menu but everything was superb!
   

   Vivante Restaurant & BarResponded 3 days ago

   Thank you for the feedback! We're thrilled to hear you enjoyed our brunch menu and found the service to be wonderful. We appreciate your suggestion for an expanded cocktail menu and will certainly take it into consideration. We look forward to welcoming you back to Vivante soon! Vivante Management
   

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7. M

   Megan

   VIP

   Indiana

   12 reviews

   1.0

   12 reviews

   Dined on 9 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   We did not share our concerns in the restaurant but it was horrible. The waiter came to our table to fill waters THREE times before I asked if he was our waiter. Yes in fact he was and then offered us coffee. Finally took our order and didn’t write anything down. Came back 15 minutes later to clarify order. Finally after an hour and 15 minutes we received our food. Cold. Out of our party of 4 no one fished our food. Bacon was gray. Eggs were cold. Bad experience for a very nice establishment and great hotel. It’s very apparent that they are understaffed and those that do work there are inexperienced.
   

   Vivante Restaurant & BarResponded 3 days ago

   Hey Megan, We're truly sorry to hear about your recent experience at Vivante. We always aim to deliver a great experience, and we are disappointed that we did not deliver great service to you. It's clear from your feedback that we fell short on this occasion, and for that, we apologize. We take your comments very seriously and will address them with our team to ensure this doesn't happen again. We hope that you will give us another chance to make it up to you. Best regards, Vivante Management 317-688-1025
   

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8. m

   missy

   VIP

   Naples

   16 reviews

   3.0

   16 reviews

   Dined on 9 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   My steak was not done the way I asked(too rare) and my husband’s was over done. There was a miscommunication about the type of bourbon in my husbands old fashioned. When he questioned the waitress she just assumed he would want the one she chose. She offered to take it back my husband declined. She had an attitude with us after that.
   

   Vivante Restaurant & BarResponded 7 days ago

   Hello missy, We appreciate you taking the time to share your experience at Vivante. We're sorry to hear that your steak and husband's meal didn't meet your expectations. We strive to provide our guests with exceptional service, and I am sorry that we did not deliver that to you. We regret any misunderstanding about the bourbon in your husband's old fashioned and apologize for any attitude that made you feel uncomfortable. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to make it up to you in the future. Best regards, The Management Team 317-688-1025
   

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9. T

   Tory

   Indiana

   8 reviews

   4.0

   8 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It is a very nicely appointed space with soft lighting and elegant decor. You can’t beat the location if attending an event at The Palladium. The person manning the front desk was welcoming but a little frazzled as many tables were arriving at 6:15 or so in order to make it to a Palladium show at 8 pm. Our waitress was lovely and indeed inquired if we were going to the show. Our drinks and appetizer arrived promptly but half an hour after ordering we were to,d that one entree was unavailable. So we ordered an alternative. We did not receive the meal for another half an hour leaving precious little time to enjoy it. The manager did apologize and took a discount from our bill without us having made a complaint. The food was delicious and staff were very friendly. Not sure if they were short staffed in the kitchen that evening. Will give it another try, but once more only too see if there is improvement. For the price point, everything needs to be flawless,
   

   Vivante Restaurant & BarResponded on 8 February 2025

   Thank you for taking the time to share your experience at Vivante Restaurant & Bar. We're thrilled to hear that you enjoyed our ambiance and food, and that our staff was able to provide you with friendly service. We're sorry to hear about the delay in your meal and the mix-up with your order. We appreciate your patience and understanding, and we're glad to hear that you're willing to give us another try. We strive to provide the best service possible and your feedback will help us improve. We hope to welcome you back soon, and provide you with a flawless dining experience. Best Regards, The Management Team
   

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10. C

    Carrie

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on 7 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely evening at Vivante. Our server was excellent. The food was delicious. The location is perfect for a show at the palladium. The menu is tight, which is great. A smaller selection and everything was cooked to perfection. Compliments to the chef & kitchen staff!!
    

    Vivante Restaurant & BarResponded on 8 February 2025

    Thank you so much for your wonderful review! We're thrilled to hear that you had a lovely evening at Vivante and that you enjoyed our delicious food and location. It's great to know that you appreciated our menu and found our offerings to be tight. We're also glad that you found our service to be excellent. Your kind words mean a lot to us. We're delighted that you had a great experience, and we look forward to welcoming you back soon! Best regards, The Management Team
    

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