Voyagers Restaurant & Bar

Review summary

1. G

   Graham

   Liverpool

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   One of the staff was really nice . There was another who had an awful attitude! Waited half an hour for a drink order ! 3 of partners dishes came out while I was given a side of chips partner finished all her food and mine arrived 40 min later and raw ! Really unorganised and crap food
   

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2. M

   Matthew

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Liza was very attentive
   

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   Voyagers Restaurant & BarResponded 2 days ago

   That's wonderful to hear! We'll be sure to pass your kind words on to Liza—she’ll be thrilled to know she made your Valentine’s evening special. Hope to welcome you back again soon! Team Voyagers
   

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3. J

   Julie

   Liverpool

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable experience Went at 4.30 on a Saturday so very quiet Had afternoon tea which was delicious & very filling
   

   Voyagers Restaurant & BarResponded 2 days ago

   Glad to hear you enjoyed your afternoon tea! We take pride in making it both delicious and satisfying. Hopefully, you'll visit again soon—maybe next time when it's a bit livelier for a different vibe! Team Voyagers
   

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4. F

   Francis

   Yorkshire

   5 reviews

   2.0

   5 reviews

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Nice decor and food quite good but service very poor. Staff non attentive and couldn’t get a second drink to go with our meal. No water kept on table but can’t attract attention of staff to refill. Real difficulty in waiting for and paying bill. The compulsory 12.5% service charge is a rip off.
   

   Voyagers Restaurant & BarResponded on 3 February 2025

   Thank you for your feedback. We’re really sorry to hear that the service fell short during your visit. This is absolutely not the standard we set at Voyagers, and we completely understand your frustration with the lack of attentiveness. Unfortunately, on this particular Saturday evening, we experienced some unexpected staffing issues, which impacted our usual level of service. That said, we do not accept this as an excuse, and we are actively working to ensure that service remains smooth even when we face challenges. Regarding the service charge, we want to assure you that 100% of it goes directly to our team. However, it is always discretionary, and we would never want a guest to feel obligated to pay it if they felt the service didn’t reflect it. Team Voyagers
   

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5. H

   Howard

   Manchester

   4 reviews

   3.0

   4 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Summary - Based on experience will not return. Food was ok but expensive for what was on the plates - £12 for 3 small prawns- £6 for egg cup of humous two small slices off a baguette as examples. Modern clean decor , lacking ambiance - more of a cafe - bar than restaurant! Mostly, servers excellent , but our main waitress slap happy putting plates on table and removing - cold in manner !
   

   Voyagers Restaurant & BarResponded on 3 February 2025

   Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations. The service and quality you described are certainly not the standards we set for ourselves at Voyagers. Unfortunately, on this particular Saturday evening, we faced some unexpected staffing challenges, which may have impacted the usual high level of service we strive for. We always aim to provide great value alongside quality ingredients and a warm atmosphere, so it’s disappointing to hear that this wasn’t reflected in your visit. We truly appreciate your comments and will take them on board to ensure we continue improving. We’d love the opportunity to welcome you back in the future and give you the experience we’re known for. Team Voyagers
   

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6. J

   Jane

   London

   1 review

   5.0

   1 review

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely catch up with friends, waitress super helpful, food was lovely and very tasty! We will be back! Thankyou so much
   

   Voyagers Restaurant & BarResponded on 26 January 2025

   Thank you for the kind words! We're so happy you had a lovely time catching up with friends and enjoyed the food. I'll make sure to pass your praise to the team – they'll be thrilled! Looking forward to welcoming you back soon.
   

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7. C

   Claudia

   London

   1 review

   5.0

   1 review

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Pleasantly surprised to find a sophisticated yet unpretentious and warm restaurant in the city centre. Lovely fusion food though portions are small to share. Service was good though kitchen forgot one dish we ordered. Never mind as we were satisfied after lovely desert (Liverpool tart). Will def recommend and go back!
   

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   Voyagers Restaurant & BarResponded on 26 January 2025

   Thanks for your lovely review! We're so glad you enjoyed the food and warm vibe at Voyagers. Apologies for the missed dish, but it’s great to hear the Liverpool Tart hit the spot! We’d love to have you back again soon.
   

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8. A

   ANGELIKA

   Liverpool

   1 review

   5.0

   1 review

   Dined on 14 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal! Every dish was absolutely delightful. Definitely a value for money . Staff very professional but not over attentive which was nice . Nice atmosphere . The gnocchi dish was our favourite! We will be back
   

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9. L

   LINZI

   Spain

   1 review

   4.0

   1 review

   Dined on 10 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service were good. Could have done with being a bit warmer inside as my wife was cold when she took her coat off. Overall good night though.
   

   Voyagers Restaurant & BarResponded on 11 January 2025

   Thank you for your feedback and for dining with us! We're glad to hear you enjoyed the food and service and had a good evening overall. We’re sorry to hear that the temperature inside wasn’t as comfortable as it should have been. We’ll ensure this is addressed to make sure all our guests can relax and enjoy their experience with us. We hope to see you again soon for another great night—this time with a warmer atmosphere! Thank you for sharing your thoughts.
   

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10. R

    Ray

    Liverpool

    1 review

    4.0

    1 review

    Dined on 5 January 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    We used the Jan 50% discount on food offer plus free drink to try it out and although service was excellent and food was good I do not feel that the full price would be anywhere near value for money. Also a service charge is included in bill and this service charge was based on the full price not our discounted price. For this reason we would not use again. Our server was excellent and we would prefer to hand her the tip rather than it go to a greedy corporation.
    

    Voyagers Restaurant & BarResponded on 8 January 2025

    Thank you for sharing your feedback and for giving us a try with our January offer. We're delighted to hear that you found the service excellent and enjoyed the food. We’d like to clarify that 100% of the service charge and any tips go directly to our team. The service charge is distributed among all staff, ensuring everyone who contributes to your experience—both front-of-house and back-of-house—is recognized for their hard work. We appreciate your feedback regarding the service charge being calculated on the full price, and we’ll take this into consideration as we continue to refine our processes. We value your thoughts and hope to welcome you back in the future to provide an even better experience. Thank you again for your support and kind words about our team!
    

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