Waraji Japanese Restaurant

Review summary

1. OT

   OpenTable Diner

   Wilmington1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was super cool! The decor and layout was very nice. The star of the show was the food. The waraji war z sushi roll may have been the best sushi roll I’ve ever had.
   

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2. LN

   LNSM

   Raleigh4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite spot for Japanese in Raleigh!! Consistently excellent food and service (thanks Carlo). Kendall and spiral ecstasy rolls, green beans and hamachi this time. Nice touch for my birthday - ice cream and a song.
   

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3. OT

   OpenTable Diner

   Raleigh1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The sushi was great but the other food items were just ok. The service was pretty slow. It took two hours total - the first hour + we essentially spent waiting. The appetizers we ordered took over 30 minutes and they forgot one - so we waited again. Our waiter forgot to ask our daughter what she wanted to drink and she was left out when everybody else got their drinks. (She’s 12 - not like a baby). So we waited on her drink. A random woman (I sort of get the feeling she was the owner) kept wandering around with food and drinks in her hands asking every table if they’d ordered it. She was extremely sweet just odd that a restaurant at this level doesn’t have a system to know where the food is supposed to go (I’m certain they do). Weird small detail oriented things like getting 3 menus and 4 plates for a table of 5 kept happening over and over. Everybody was nice - it was just a strange experience. They were exceptionally busy too and I know that makes a difference. I don’t think we’ll go back.
   

   Waraji Japanese RestaurantResponded 3 days ago

   Thank you for taking the time to share your experience. We’re glad you enjoyed the sushi, but we’re sorry to hear that the rest of your visit didn’t meet your expectations. We truly apologize for the slow service, the forgotten appetizer, and the issues with drink orders. Your feedback about the disorganization is valuable to us, and we’ll work on improving our coordination and attention to detail. We understand how frustrating these small mistakes can be, and we’re grateful for your patience. We know we can do better, and we hope you’ll give us another chance in the future. Thank you again for your feedback!
   

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4. K

   Kim

   Raleigh2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sushi was wonderful, drinks were great and service was excellent. Highly recommend Waraji for their wonderful sushi .
   

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5. OT

   OpenTable Diner

   Raleigh2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been going to Waraji for 25 years. It is the best!
   

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6. M

   Melanie

   Raleigh14 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful server, great atmosphere and extensive menu that appeals to all diners. Cocktails were fabulous! Mt Fuji was my favorite not to mention the delicious sushi rolls. We will be back soon!
   

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7. OT

   OpenTable Diner VIP

   Raleigh1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carlos was our waiter, and he was fantastic. It was a busy night at Waraji, but he still took the time to be attentive. He was knowledgeable and verified our order when we ordered and when we paid. It was a great experience.
   

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8. BF

   BrianF

   Richmond5 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Nice atmosphere , really good sushi, overall good value. They were not busy but showed no tables on Open Door after 515 would of preferred to come later. They also forgot my salad and soup and did not bring them until after my dinner came. Other than that the restaurant is top notch and would go again!
   

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9. V

   Vanessa

   Philadelphia3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Experience! We celebrated our daughter’s bday and our family of 5 sat at the traditional Japanese chabudai table. The food was yummy and Carlo, our server was attentive and pleasant. We had a 5pm reservation and the restaurant quickly filled up! A must go!
   

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10. C

    Caitlyn

    San Francisco2 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience and quality ingredients showed in every meal
    

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