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Food arrived directly from the fryer. Fish was moist under the beer batter covering. Service was prompt. Waiter friendly. Manager stopped by to check on everything mid-meal.","submittedDateTime":"2023-09-02T16:20:22Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"DennisL","isVip":null,"profileColor":"PLUM","initials":"DL","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":23,"endIndex":31,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-297850-11064-160083603266","text":"Service was very good. My meal wasnāt great, but it was my selection, not the preparation. 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The service was great, our Server was very nice, and kept checking in without being overbearing. \nThe place is pricey, but in line with many other fine dining establishments. You get what you pay for. So the price will not stop me from going back.","submittedDateTime":"2023-04-24T13:49:51Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"cwaldby1026","isVip":null,"profileColor":"PLUM","initials":"c","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":160,"endIndex":168,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-297850-14124-150188681565","text":"Waterstone Grill is awesome. Service was fantastic. The calamari appetizer was perfect. Entrees were excellent. 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as usual! šš Try it, I think you will be satisfied.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":0,"nickname":"Donald","metro":{"metroId":52,"displayName":"Cleveland / Akron / Canton","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-24T17:02:15Z","dinedDateTime":"2025-05-23T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-41282-110021991981","text":"Meals were delicious. The portions were good, hot, and prepared very nicely. I was slightly disappointed with the Manhattan I ordered at the bar before dinner. A VERY LIGHT pour. Seemed like 1/2 a drink. Tasted OK. Once seated, our waiter (whose name I forgot) was very charming and attentive. I had the chicken parm, which was great. My wife had a seafood pasta, which was also very nicely done, and a significant portion.\n\nOverall, very satisfied. We'll be back.","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-23T16:15:42Z","dinedDateTime":"2025-05-22T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-40564-170085510697","text":"Excellent experience. Food was delicious and the service was great.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Laura","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-12T01:02:41Z","dinedDateTime":"2025-05-11T17:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-40567-130077372433","text":"Our family had dinner at Waterstone recently and had a great experience.\nThe food, service, and cocktails were all very good. The lemon drop martini was excellent.\nThis is a very nice restaurant in terms of interior design too and conveniently located near a thruway exit.\nI highly recommend it.","rating":{"food":4,"service":4,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Chris","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-12T17:32:40Z","dinedDateTime":"2025-05-10T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-40362-140055315934","text":"Excellent all around! 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We canāt wait to go back.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Karen","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-04T23:39:13Z","dinedDateTime":"2025-04-04T16:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39239-140055315934","text":"We have never had a bad meal here! My wifeās pasta was enormous and tasty. Banana peppers are yummy and some of the best I ever had! My steak was perfectly cooked, salad fresh with a variety of greens and vegetables. Draft beer selection good. Wine list adequate. Owner checks on every table! I like that! Waterstone always deliversā¦","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":35,"nickname":"Donald","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T03:41:23Z","dinedDateTime":"2025-03-28T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-297850-39521-100074712550","text":"Waterstone is our Favorite friday fish fry, with so many choices and fab specials. Its warm and cozy always and wait staff is always friendly and caring. 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Waterstone Grill 3679 Commerce Place, Hamburg, NY 14075
Make a booking 1 person 2 people 3 people 4 people 5 people 6 people 7 people 8 people 9 people 10 people 11 people 12 people 13 people 14 people 15 people 16 people 17 people 18 people 19 people 20 people Mon Tue Wed Thu Fri Sat Sun 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8
16:00 16:30 17:00 17:30 18:00 18:30 19:00 19:30 20:00 20:30 21:00 21:30 22:00 22:30 23:00 23:30
Overview Popular dishes Photos Menu Reviews About this restaurant Neighbourhood gem Good for special occasions Good for groups Coming Soon!
View all details Additional information Dining style Casual Dining
Cuisines American, Steak, Seafood
Hours of Operation MonāThu 4:00 pmā9:00 pm
Fri, Sat 4:00 pmā9:30 pm
Parking details Private Lot
Wedge Salad Iceberg Wedge Bacon Grape Tomato Picked Red Onion Hardboiled Egg Chunky Bleu Cheese dressing
5 reviews
Fish Fry (Friday Only) Beer Battered or Broiled (Regular Cajun or Lemon Pepper Seasoning) Coleslaw Macaroni Salad Choice of Potato
3 reviews
Fried Calamari Cherry Peppers Asian Chili Sauce
3 reviews
Waterstone Grill reviews from people whoāve dined at this restaurant. Based on recent rating.
Overall ratings and reviews Reviews can only be made by diners who have eaten at this restaurant
4.6 based on recent ratings 4.6 Food 4.8 Service 4.7 Ambience 4.5 Value 5
4
3
2
1
Diners' Choice Awards Western New York
Best Service
Western New York
Best Ambience
Western New York
Best Value
Western New York
Child-friendly
Western New York
Good for groups
Western New York
Neighbourhood gem
Review summary AI-generated from verified diner reviews
Waterstone Grill offers a delightful dining experience with "excellent food and service." The restaurant features a warm ambiance, generous portions, and a "friendly and caring" staff. Known for its diverse menu and standout cocktails like the lemon drop martini, it's a favorite for both seafood lovers and steak enthusiasts.
330 Reviews Newest Highest rating Lowest rating D
Donald
Cleveland / Akron / Canton 1 review
Overall 5 Food 5 Service 5 Ambience 5 Great as usual! šš Try it, I think you will be satisfied.
OT
OpenTable Diner
New York City 1 review
Overall 4 Food 5 Service 5 Ambience 4 Meals were delicious. The portions were good, hot, and prepared very nicely. I was slightly disappointed with the Manhattan I ordered at the bar before dinner. A VERY LIGHT pour. Seemed like 1/2 a drink. Tasted OK. Once seated, our waiter (whose name I forgot) was very charming and attentive. I had the chicken parm, which was great. My wife had a seafood pasta, which was also very nicely done, and a significant portion.
Overall, very satisfied. We'll be back.
L
Laura
New York City 1 review
Overall 5 Food 5 Service 5 Ambience 5 Excellent experience. Food was delicious and the service was great.
C
Chris
New York City 6 reviews
Overall 4 Food 4 Service 4 Ambience 4 Our family had dinner at Waterstone recently and had a great experience.
The food, service, and cocktails were all very good. The lemon drop martini was excellent.
This is a very nice restaurant in terms of interior design too and conveniently located near a thruway exit.
I highly recommend it.
D
Donald VIP
New York City 35 reviews
Overall 5 Food 5 Service 5 Ambience 4 Excellent all around! Quickly becoming our go to place!
T
Tammey
San Francisco 3 reviews
Overall 5 Food 5 Service 5 Ambience 3 Great food and services Lobster Bisque
Tuna scallops shrimp š¤
K
Karen
New York City 1 review
Overall 5 Food 5 Service 5 Ambience 5 It was our first time and we couldnāt be more impressed. We canāt wait to go back.
D
Donald VIP
New York City 35 reviews
Overall 5 Food 5 Service 5 Ambience 5 We have never had a bad meal here! My wifeās pasta was enormous and tasty. Banana peppers are yummy and some of the best I ever had! My steak was perfectly cooked, salad fresh with a variety of greens and vegetables. Draft beer selection good. Wine list adequate. Owner checks on every table! I like that! Waterstone always deliversā¦
G
Gretchen
New York City 8 reviews
Overall 5 Food 5 Service 5 Ambience 5 Waterstone is our Favorite friday fish fry, with so many choices and fab specials. Its warm and cozy always and wait staff is always friendly and caring. Weve been coming since it opened and havent found anything comparable, Thank you for being the best!!
R
Rene
New York City 7 reviews
Overall 4 Food 5 Service 4 Ambience 5 Just really good food in a great atmosphere. We enjoy it here. Friendly host and service.
FAQs How is Waterstone Grill restaurant rated? Waterstone Grill is rated 4.6 stars by 330 OpenTable diners.
Is Waterstone Grill currently accepting bookings? Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Make a booking 1 person 2 people 3 people 4 people 5 people 6 people 7 people 8 people 9 people 10 people 11 people 12 people 13 people 14 people 15 people 16 people 17 people 18 people 19 people 20 people Mon Tue Wed Thu Fri Sat Sun 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8
16:00 16:30 17:00 17:30 18:00 18:30 19:00 19:30 20:00 20:30 21:00 21:30 22:00 22:30 23:00 23:30
Additional information Hours of Operation MonāThu 4:00 pmā9:00 pm
Fri, Sat 4:00 pmā9:30 pm
Cuisines American, Steak, Seafood
Dining style Casual Dining
Parking details Private Lot
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