Well & Good

Review summary

1. M

   Megan

   Kansas City

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   It wasn't bad but it wasn't good. Didn't get drinks until 20 min after our reservation. We went after the supper rush when it wasn't busy and the service was slow. The food is expensive and was bland. It wasn't bad, but it was just okay. There was also on the typo on the drink menu which isn't an awful thing, but if you're charging $14 a drink and $70 steaks, you'd think there would be more care.
   

   Well & GoodResponded on 5 November 2024

   Dear Megan, Thank you for your feedback. Please accept our apologies for any disappointment with the food and service. We'll pass your comments along to our team for improvement, and we hope you'll dine with us again soon.
   

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2. m

   michael

   Des Moines

   5 reviews

   vip
   2.0

   5 reviews

   Dined on 5 October 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   They played the radio way too loud. If they’re gonna play anything, they should’ve played the Nebraska football game. It was on at the time. 
   

   Well & GoodResponded on 16 October 2024

   Dear Michael, Thank you for visiting our restaurant. However, we apologize for any disappointment you experienced. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
   

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3. H

   Heather

   Omaha

   1 review

   5.0

   1 review

   Dined on 4 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All local food, amazing service and attention to detail. Well done!
   

   Well & GoodResponded on 8 October 2024

   Dear Heather, Thank you so much for your kind words; we appreciate the feedback. We're glad our staff provided you with an excellent experience and we will be sure to relay your praise. We hope to see you again soon!
   

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4. K

   Kim

   Omaha

   17 reviews

   4.0

   17 reviews

   Dined on 3 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had an enjoyable evening at Well & Good with an excellent server. I had the salmon with succotash and the salmon was quite good (although more salty than I prefer), and the succotash an interesting mix of veggies. My husband had a flat iron steak, and did not care for the gravy that was on it. He loved the fries, and his cocktail. We will return again to try other dishes.
   

   Well & GoodResponded on 8 October 2024

   Dear Kim, Thank you for taking the time to leave a review. While we are pleased to hear our team members provided you with excellent service, we apologize that your meal with us fell below standard in some areas. We look forward to your future visit so you can fully explore our menu!
   

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5. A

   Adrian

   Denver

   1 review

   vip
   2.0

   1 review

   Dined on 29 September 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   We've eaten here before and enjoyed it, we did not know it would be a limited 'game day' menu and that probably should show here on Open Table when it's happening. We got the earliest evening reservation, 5:30, and they were already out of Salmon which was the only Entree that isn't beef and my wife doesn't eat meat, just fish. Not sure how they could have run out already unless they only bought enough to make a couple of those entrees.
   

   Well & GoodResponded on 1 October 2024

   Dear Adrian, Thank you for taking a moment to share your thoughts with us. We are disappointed your experience was not as expected, and we apologize for any inconvenience. Rest assured, we will review your comments to identify what we could have done differently to ensure improvements are made swiftly. It was a pleasure having you dine with us, and we hope you will consider giving us another chance to go above and beyond for you in the future.
   

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6. C

   Claire

   Chicago

   1 review

   2.0

   1 review

   Dined on 22 September 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Our service was very slow. The waitress forgot to put the order in for 3 of the meals and we had to ask several times for more drinks. It seemed that there was only 1-2 waiters for the entire restaurant on a Saturday night.
   

   Well & GoodResponded on 23 September 2024

   Dear Claire, Thank you for being our guest and sharing your feedback with us. Please know that we pride ourselves on our top-notch service and apologize that this wasn't reflected in your experience. Rest assured, we will share your comments with our team to ensure we are meeting our high standards for impeccable service going forward. It was a pleasure having you here, and we hope to have another chance to provide you with a truly exceptional dining experience in the future.
   

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7. M

   Michele

   Omaha

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Lobster Mac n Cheese was amazing! All Of our food was delicious, great customer service and the dining room is beautiful. Can’t wait for our next visit!
   

   Well & GoodResponded on 17 September 2024

   Dear Michele, Thank you for your review! It's great you loved our delicious lobster mac and cheese, and we'll share your compliments with our team. We look forward to your return to Well & Good for another incredible meal.
   

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8. E

   Emily

   Omaha

   1 review

   2.0

   1 review

   Dined on 10 September 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   Made a reservation the week prior and unfortunately they refused to honor the reservation time and told our party we would be placed on the wait list. It took over an hour for our hamburger orders to be made. The food was good, just unfortunate to be an exceptional wait time.
   

   Well & GoodResponded on 16 September 2024

   Dear Emily, We appreciate you taking the time to provide your valuable feedback. Please accept our apologies for the reservation mishap and long wait time. We are delighted to know the food was a positive aspect of your time with us and should your travels bring you back this way, we would be honored for another opportunity to serve you again.
   

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9. B

   Bob

   Omaha

   1 review

   vip
   2.0

   1 review

   Dined on 10 September 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   They were overwhelmed. Food kept coming out of the kitchen but we still waited at our table for over an hour for burgers and fries.
   

   Well & GoodResponded on 16 September 2024

   Dear Bob, Thank you for your feedback. It’s disappointing to learn that the dining experience fell short of expectations due to the extended wait time for your order. Please know that your comments will be reviewed to improve service efficiency. We hope to have the opportunity to provide you with a more seamless experience in the future.
   

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10. R

    Robert

    Omaha

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 6 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The waitress was excellent and made sure we had any drinks or water that we needed. We sat in a booth and she made sure that if we need ketchup or extra items we had them. She was exceptional!
    

    Well & GoodResponded on 12 September 2024

    Dear Robert, Thank you for your perfect rating. We're delighted you enjoyed the attentive service provided by our server, and we'll share your compliments. We hope to welcome you back soon to Well & Good.
    

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