Weso Steakhouse

Review summary

1. C

   Cesar

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was great but the service was lack luster. We arrived early and the hostess was able to sit us early, which was great. Once seated we sat un-acknowledged for a good 15-20 min before we had to flag the floor manager and request at minimum a glass of water. Note multiple staff members walked by our table and flat out ignored us as if we were at a ghost table. To avoid further friction I asked to submit our order all at once although the place was not very busy. Again the team seemed bothered to engage with our table and or check in on us. Such a disappointing experience for a place that was highly recommended by friends and family. I hope this was a blip but would suggest that FOH leadership be more aware of ALL customers and not just a select few.
   

   Is this helpful?

   Report
2. D

   Denise

   El Paso

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Everything was great, had a good experience overall! Recommend the huitacoche empanadas and the mezcalita drink. Live music was great and they sang happy birthday to us with a free birthday cake! Loved it
   

   Is this helpful?

   Report
3. P

   Priscilla

   Phoenix

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was delicious and atmosphere . I was a little bit disappointed the waiter never brought bread and didn’t even ask what we like to drink . Took my mom to celebrate her birthday and they didn’t have a candle and waiter took forever to bring the cake .
   

   Is this helpful?

   Report
4. J

   Jorge

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food with excellent customer service. Very accommodating staff.
   

   • 

   Is this helpful?

   Report
5. A

   Amy

   El Paso

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, service was great except I had put in a request for my anniversary and it wasn’t accommodated.
   

   Is this helpful?

   Report
6. J

   Jonathan

   El Paso

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Loved it! Will definitely go back again in the future
   

   Is this helpful?

   Report
7. E

   Eddie

   El Paso

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was very fast. When ai asked the waitress what other drinks they had (other than the drink menu) she was very vague and not informative at all (it's as if she didn't know how to answer the question). The booth that where we were sat was peeling off and for the price point of the menu items and the vibe that the restaurant is going for, I would expect more. At one point my wife's dress got stuck because the sest was so bad. We were asked when making the reservation if we were celebrating something, which we were and we informed them that we were celebrating our anniversary. Not once did anyone say happy anniversary. We also saw cake being served were a sparklers candle to many tables. We did not receive anything. Why do you ask for information and not anything with it. The steak had really good flavor. But overall the experience was not great (just okay). For the price point of the restaurant, we were expecting something more. Although the food came out quickly, at one point it did seem like they were trying to just turn tables over. Probably will not be back unless absolutely necessary. There are better options for much lesser price and ambiance.
   

   Is this helpful?

   Report
8. V

   Veronica

   El Paso

   2 reviews

   3.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Good took longer than usual to come out. Lamb portion was smaller too.
   

   Is this helpful?

   Report
9. D

   Denise

   El Paso

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the drinks too. I love it it my go to for special occasions.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    El Paso

    2 reviews

    5.0

    2 reviews

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was wonderful impecable customer service everything good
    

    Is this helpful?

    Report