West Texas Chophouse - Palmas

Review summary

1. M

   Maria

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great and we received great service. I would go again
   

   West Texas Chophouse - PalmasResponded today

   Hi Maria! Thank you so much for your amazing review of West Texas Chophouse! We’re thrilled to hear that you enjoyed the great food and received excellent service during your visit. Your kind words mean a lot to our team and motivate us to keep delivering outstanding experiences. We look forward to welcoming you back soon for another wonderful meal! Thank you for choosing West Texas Chophouse!
   

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2. J

   Jessica

   El Paso

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were sat within 5 minutes of check in. Our waiter was fantastic! Food was delicious!!
   

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3. A

   Amy

   Austin

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service my parents and I received from our waiter Rene was incredible. The food was yummy but the service is what made our experience memorable. Thank you, Rene and chophouse team!
   

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4. M

   María Fernanda

   El Paso

   1 review

   3.0

   1 review

   Dined on 17 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The waiter was distracted and not very attentive for our table. We understand. Food was overcooked.
   

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5. j

   john

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter that came over at the beginning was going a mile a minute and didn’t contribute to a relaxed experience. The young lady that he worked with afterwards rescued things
   

   West Texas Chophouse - PalmasResponded on 1 December 2024

   Hi John! Thank you for your review of West Texas Chophouse! We appreciate your feedback regarding the initial service you received. We're glad to hear that the young lady who assisted later was able to improve your experience. Your comments are valuable to us, and we will look into this matter to ensure a more relaxed atmosphere for all our guests. We hope to welcome you back for another enjoyable meal soon! Thank you for choosing us!
   

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6. R

   Rebecca

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went on thanksgiving day at 1:00 and they had run out of turkey. Everyone was disappointed so we picked different things from the menu but it wasn’t the thanksgiving meal we had been looking forward to.
   

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7. K

   Kennya

   El Paso

   2 reviews

   1.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was horrible Every time we ordered more bread the server would roll her eyes or exhale I ordered the pasta it was very little and it only had 2 shrimps I ordered a side of onion rings and they were burnt even the onion in the inside was burnt my dad steak was not well done it was a good medium The had no more beer which is unbelievable for a place like that Do not recommend never coming back
   

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8. V

   Valente

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience, I’ll definitely recommend it
   

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9. T

   Terry

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great service and food was delicious. Thank you for a wonderful birthday experience
   

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10. R

    Robert

    Atlanta Metro

    6 reviews

    5.0

    6 reviews

    Dined on 6 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A great place to celebrate any event. We were there to celebrate a birthday and discovered many others who were also celebrating birthdays Sparklers were blazing everywhere.
    

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