West Texas Chophouse - Palmas

Review summary

1. A

   Amy

   Austin

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service my parents and I received from our waiter Rene was incredible. The food was yummy but the service is what made our experience memorable. Thank you, Rene and chophouse team!
   

   Is this helpful?

   Report
2. M

   María Fernanda

   El Paso

   1 review

   3.0

   1 review

   Dined on 17 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The waiter was distracted and not very attentive for our table. We understand. Food was overcooked.
   

   Is this helpful?

   Report
3. j

   john

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter that came over at the beginning was going a mile a minute and didn’t contribute to a relaxed experience. The young lady that he worked with afterwards rescued things
   

   West Texas Chophouse - PalmasResponded on 1 December 2024

   Hi John! Thank you for your review of West Texas Chophouse! We appreciate your feedback regarding the initial service you received. We're glad to hear that the young lady who assisted later was able to improve your experience. Your comments are valuable to us, and we will look into this matter to ensure a more relaxed atmosphere for all our guests. We hope to welcome you back for another enjoyable meal soon! Thank you for choosing us!
   

   Is this helpful?

   Report
4. R

   Rebecca

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went on thanksgiving day at 1:00 and they had run out of turkey. Everyone was disappointed so we picked different things from the menu but it wasn’t the thanksgiving meal we had been looking forward to.
   

   Is this helpful?

   Report
5. K

   Kennya

   El Paso

   2 reviews

   1.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was horrible Every time we ordered more bread the server would roll her eyes or exhale I ordered the pasta it was very little and it only had 2 shrimps I ordered a side of onion rings and they were burnt even the onion in the inside was burnt my dad steak was not well done it was a good medium The had no more beer which is unbelievable for a place like that Do not recommend never coming back
   

   Is this helpful?

   Report
6. V

   Valente

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience, I’ll definitely recommend it
   

   Is this helpful?

   Report
7. T

   Terry

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great service and food was delicious. Thank you for a wonderful birthday experience
   

   Is this helpful?

   Report
8. R

   Robert

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great place to celebrate any event. We were there to celebrate a birthday and discovered many others who were also celebrating birthdays Sparklers were blazing everywhere.
   

   Is this helpful?

   Report
9. A

   Alexandro

   El Paso

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   West texas chophouse is the perfect place for a night out
   

   Is this helpful?

   Report
10. R

    Roselie Paul

    Nashville

    298 reviews

    2.0

    298 reviews

    Dined on 26 October 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    Hostess is snotty and rude - won’t go back! There are many options for great food. People should have a better attitude.
    

    1 person found this helpful

    Report