Whiskey by John Howie

Review summary

1. BS

   BSpann

   Seattle

   9 reviews

   4.0

   9 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food, service and ambience were fine. Being a John Howie restaurant, we weren’t surprised by the high prices. Two cocktails, two starters, two steaks with no sides, and two glasses of wine were almost $300. We were surprised, however, at the 20% service charge on the bill that goes entirely to John Howie. Their explanation was that they pay their staff well and give them benefits. There was a typical place for a tip on the check. Had we added a typical 20% tip, we would have paid over $100 in add-ons plus $35 tax which included tax on the service charge. This certainly put a damper on our enthusiasm for this restaurant. $400+ for the above listed food is certainly not worth it.
   

   Whiskey by John HowieResponded 2 days ago

   Hello, Please call the restaurant if you would like to discuss the service charge. Our staff is paid and hourly wage plus commissions on sales. If you choose additional gratuities are accepted, but not expected. Best, Tim L. 425-440-0880
   

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2. A

   Angela

   Las Vegas

   15 reviews

   4.0

   15 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We are usally very pleased. Last night however my food took do long to come that my table guests had already finished their meals before mine arrived. We were comped a couple of drinks for the trouble. But this is just something that should be asdressed as its not the first time its happened to us. Otherwise the food was wonderful as always.
   

   Whiskey by John HowieResponded 5 days ago

   Hello, Thank you for the feedback. I would like to follow up with your server and the kitchen staff. Please provide reservation name and did your group order food from the Whiskey menu and John Howie Steak menu? Best, Tim L.
   

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3. OT

   OpenTable Diner

   Seattle

   1 review

   4.0

   1 review

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The waitress is really good. She is very nice, the food is good and I love my steak. It’s wonderful night for our anniversary ❤️.
   

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4. OT

   OpenTable Diner

   Phoenix

   1 review

   4.0

   1 review

   Dined on 24 November 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food wasn’t very good. Shrimp was over cooked and so was the steak. Service was decent but the server had zero personality and didn’t seem to want to engage any more than absolutely necessary. Drinks were ok. I probably won’t go back given the high prices and poor food.
   

   Whiskey by John HowieResponded on 25 November 2024

   Thank you for the feedback. Would you please provide reservation name and date of visit? This will allow me to see your service team. Also, I hope you spoke with a manager that evening. We strive to create a tailored guest experience and never want anyone to leave unsatisfied. Our executive chef will be following up with the kitchen later today. Again, we appreciate the review. We are always focused on continuous improvement and your feedback helps us work towards this goal. Best, Tim L. GM
   

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5. R

   Randy

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food selections and the whiskey was incredible. So many choices and not enough time! Looking forward to going back again soon,
   

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6. K

   KIRSTEN

   Chicago

   14 reviews

   4.0

   14 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service could be better. We sat at a table that wasn't set and then waited a bit for water. Our server was serving as the hostess as well, I think....and checked us in but didn't note we were a party of 4 and seemed surprised when we mentioned that. We ordered off the restaurant week menu, but after ordering, we were told that it was not available on the weekend. After a rocky start, it got a little better. Honestly, the food saved the experience. I would go back for the ambiance and food.
   

   Whiskey by John HowieResponded on 13 November 2024

   Thank you for the feedback. I will speak with the managers and your service team from that evening. I apologize for the mishap with the restaurant week menu. One of our fundamentals for the staff is pay attention to the details. It seems this did not happen during your experience. I will share your review with the staff and use it as a learning tool. Best, Tim L GM
   

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7. k

   kathy

   VIP

   Seattle

   19 reviews

   5.0

   19 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here for Restaurant Week and ordered the special, which was quite good.
   

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8. C

   Corrin

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great happy hour options, drinks were perfect. We only had happy hour and will go back!
   

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9. K

   Karen

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Never disappoints in my experience.
   

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10. R

    Rhonda

    VIP

    Seattle

    11 reviews

    3.0

    11 reviews

    Dined on 15 September 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Great service. Fries served with the frites were tepid. Frites and cheeseburger over seasoned-which is saying something for me as I like salt. Our first visit so we will give it another try this winter.
    

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