Whiskey Cake - Baybrook

Review summary

1. S

   Sam

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I requested fireplace seating on open app they did not fulfill my request ☹️
   

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2. b

   brianna 🎀

   Houston

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the best server we ever came across! our first time and the first experience was amazing food and everything will keep coming back!
   

   Whiskey Cake - BaybrookResponded on 17 February 2025

   Thanks for visiting us, Brianna! We're thrilled to hear that your first experience at Whiskey Cake was amazing. It's always our goal to provide fantastic food and service, and we're glad we hit the mark for you. We can't wait to welcome you back for more delicious meals!
   

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3. S

   Shama

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service ! food is always fresh and delicious. Whiskey cake restaurant has cozy atmosphere.
   

   Whiskey Cake - BaybrookResponded on 18 February 2025

   Thank you so much for your review Shama! We look forward to seeing you in again soon!
   

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4. A

   Amanda

   Unspecified

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always a perfect meal, fair priced and always delicious! Highly recommended!
   

   Whiskey Cake - BaybrookResponded on 16 February 2025

   Thank you so much for your kind words Amanda! We're thrilled to hear that you always enjoy your meals with us. Your support means the world to us, and we look forward to serving you again soon! Haley Chamberlin, Manager
   

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5. J

   Jake

   Houston

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome vibe and food we enjoys chicken tenders and waffles and the half chick was good clean food with awesome taste
   

   Whiskey Cake - BaybrookResponded on 16 February 2025

   Thank you for your wonderful review Jake! We're happy you enjoyed the vibe and our delicious chicken and waffles. It's great to hear that the farm bird met your expectations as well. We appreciate the support and can't wait to serve you again soon! Haley Chamberlin Manager
   

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6. j

   jose

   Houston

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything was great. The food is just average at best though. Other than that it is very nice
   

   Whiskey Cake - BaybrookResponded 3 days ago

   Hi Jose, Thank you so much for taking the time to leave us a review with feedback. I'm glad you had a great time but hate to hear you weren't crazy about the food. Would you mind telling me what items you ordered so I can give my Chef feedback? I would really appreciate it and hope to have you back in again soon. Thank you, Lesley Gonzalez General Manager
   

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7. V

   Vincent

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here for Valentine's Day and we got a reserve table at a high top which was a little too close for comfort. So we asked if we could get a different table and the manager was very accommodating and moved us right away to a little four top out of the way. The food was great and the service was great. The bourbon flights that they offer of are an excellent value.Overall, a great experience and I will definitely be back.
   

   Whiskey Cake - BaybrookResponded on 15 February 2025

   Thanks for the feedback, Vincent! We're thrilled to hear that you enjoyed your Valentine's Day experience at Whiskey Cake - Baybrook. We're glad our team was able to accommodate your seating request and that you enjoyed our food and service. We appreciate your feedback on our bourbon flights and will continue to work on providing the best value. We look forward to welcoming you back soon.-- Haley Chamberlin, Manager
   

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8. j

   jake

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Salty steak, old and cold appetizers, bread isn’t special. Everything is too sweet
   

   Whiskey Cake - BaybrookResponded 6 days ago

   Hi Jake, I'm terribly sorry to hear this. I appreciate you bringing this to my attention and would really like the opportunity to make this right. If you wouldn't mind reaching out to me directly at lesley.gonzalez@whiskey-cake".com" I'd like to speak with you more about this recent visit. I look forward to hearing from you. Thank you, Lesley Gonzalez General Manager
   

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9. R

   Robert

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We selected the Valentine's Day special for 2. My wife had the New York Strip Steak which was tender and cooked to perfection. I had the Red Fish which was also tender and cooked to perfection. Service was excellent. The table was not the best location which was in front of the waiter's service area but due to how busy they were I did not ask for it to be changed. We will return and request a table near their fireplace.
   

   Whiskey Cake - BaybrookResponded on 15 February 2025

   Hello Robert, We're delighted to hear that you enjoyed your Valentine's Day meal with us. It's fantastic to know that our New York Strip Steak and Red Fish were to your liking. We're also glad to hear that our service met your expectations. We appreciate your feedback regarding the location of your table. We understand that it can sometimes be a challenge to find a spot near the fireplace, but we're grateful for your understanding. We look forward to welcoming you back soon! Best Regards, Haley Chamberlin, Manager
   

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10. M

    Michael

    VIP

    Houston

    12 reviews

    4.0

    12 reviews

    Dined on 14 February 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The food was good and the drinks are wonderful. We were seated at a table with 6 different chairs with three being wooden and three being fabric cushioned. The cushioned ones did not really fit the small table so it was uncomfortable. Some might not have a problem with that, but it was not my cup of tea. The service was decent, not great, but I will give them a break since it was the day before Valentine’s Day and they were busy. It was loud in there, but many restaurants are these days so I would not say they were any worse than most.
    

    Whiskey Cake - BaybrookResponded on 15 February 2025

    Thank you for your feedback Michael! We're glad to hear that you enjoyed your food and cocktails. We appreciate your honesty about the seating arrangement and understand how comfort plays a big role in the dining experience. We'll take your comments into consideration as we continue to improve. As for the service, we do strive to provide excellent hospitality even on our busiest nights, so we'll work on making sure every guest feels well taken care of. We hope to welcome you back soon for an even better experience!--Haley Chamberlin, Manager
    

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