Whiskey Cake - Baybrook

Review summary

1. E

   Elizabeth

   Orlando

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Waiter should have made sure to check on table before happy hour ended. Missed it by minutes
   

   Whiskey Cake - BaybrookResponded today

   Hi Elizabeth, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food and had a good experience with our service. However, we're sorry to hear that you felt that our staff should have checked on the table more frequently during happy hour. We always aim to provide excellent service and we're sorry we missed the mark on this occasion. Your feedback is important to us and we'll certainly address this with our team. We hope to see you again soon!
   

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2. E

   Elizabeth

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service with great food choices. Will return again
   

   Whiskey Cake - BaybrookResponded 4 days ago

   Thank you for your 5 star review and feedback Elizabeth! We looking forward to having you back in again soon
   

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3. A

   Aracely

   San Antonio

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I’ve been to other Whiskey Cakes in the past and this was probably my least favorite time. The food was great and the restaurant was nice but the service wasn’t up to standard. I felt like I was waiting to be acknowledged. My family went for a birthday and normally they do a bit more than just a Happy Birthday at the door. Will go back because I love the food, but was definitely expecting more.
   

   Whiskey Cake - BaybrookResponded 7 days ago

   Hello, We're sorry to hear that your recent visit to Whiskey Cake didn't meet your expectations. We're glad to hear that you enjoyed our food, but we're disappointed to hear about your service experience. We always strive to provide exceptional service to our guests and it seems we fell short this time. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to make it right. I'd love to hear how we can improve. I can be reached at Kiel.Hawkins@whiskey-cake."com" or 346-347-0081.
   

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4. D

   Donna

   VIP

   Houston

   60 reviews

   3.0

   60 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Good place for groups as they split checks easily. Good service. Menu has limited healthy choices. Salmon was good. The beet salad had a garlic dressing that was so garlic heavy that I was unable to eat it
   

   Whiskey Cake - BaybrookResponded 7 days ago

   Thanks for the review, Donna! We're glad to hear that you found our service good and the split checks easy to handle. We're sorry to hear that our menu didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our menu options and health-conscious offerings. We are having a menu revamp in late January so we truly hope to have you back in again soon to give our new options a try!
   

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5. S

   Shea

   Dallas

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. They had our table ready early and sat us quickly. The food and drinks were outstanding. Our waitress, Shelby, took amazing care of us. She even took time to know what we were celebrating and wrote a note on the dessert to make it special. Highly recommend for any date night or event.
   

   Whiskey Cake - BaybrookResponded 7 days ago

   Hello! We're absolutely thrilled to hear about your wonderful experience at Whiskey Cake. It's great to know that you were prompt and appreciated our service and food. We always strive to make special occasions memorable and we're glad we could contribute to your celebration. Thank you for your high recommendation and we look forward to welcoming you back soon!
   

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6. M

   Michael

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We asked to be seated in Bailey’s section and were. Service was great as usual, bar drinks were well made, entrees were well prepared, the crab puff appetizer was great…we were not a fan of the goat cheese fondue though. Another great experience.
   

   Whiskey Cake - BaybrookResponded on 11 December 2024

   Thanks for the feedback, Michael! We're thrilled to hear that you had another great experience at Whiskey Cake. It's wonderful to know that our service, bar drinks, entrees, met your expectations. We also appreciate your feedback regarding the goat cheese fondue. We're always looking to improve and your input helps us do just that. We will pass along the compliment to Bailey, hope to see you again soon for another great experience!
   

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7. T

   Tom

   Houston

   19 reviews

   5.0

   19 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The appetizer selection and overall menu is wonderful. We had the hummus, wagyu corn dogs, pork belly bites, and deviled eggs…all great. We had mainly burgers and the chicken and waffle…also all very good. We took a chicken melt to go and also ordered whiskey cake…wonderful as well. The happy hour drink and food selections are really good, too. Our waiter was attentive but not overly so. It was a great meal with great service enjoyed with exceptional friends. Thanks WC!
   

   Whiskey Cake - BaybrookResponded on 5 December 2024

   Thanks for visiting us, Tom! We're thrilled to hear that you enjoyed your meal at Whiskey Cake . It's great to know that our appetizers, menu, and drinks hit the mark for you. We appreciate your feedback about our service and will strive to ensure our team is attentive but not overbearing. We're glad you took home some tasty chicken and our whiskey cake for later. We look forward to serving you again soon!
   

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8. M

   Michael

   Houston

   6 reviews

   4.0

   6 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had brunch….food was very good and portions were just right. Service (Iris) was good. All in all another good dining experience.
   

   Whiskey Cake - BaybrookResponded on 2 December 2024

   Thank you for your review & feedback Michael! I'm glad Iris took good care of you guys during your brunch visit and hope to have you back in again soon.
   

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9. J

   Jackie

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex at the hostess stand was very sweet and accommodated a seating change for our large party quickly. Food was great and our server was on the ball!
   

   Whiskey Cake - BaybrookResponded on 5 December 2024

   Thank you Jackie for the 5 star review, we love hearing about your wonderful experience!!!!!
   

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10. P

    Paul

    VIP

    Houston

    34 reviews

    5.0

    34 reviews

    Dined on 26 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Just had espresso martinis which were really good
    

    Whiskey Cake - BaybrookResponded on 29 November 2024

    Hey Paul, we love hearing about your wonderful experience. Thank you for the 5 star review!!!!!
    

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