White Dog Cafe-Haverford

Review summary

1. E

   Eva

   VIP

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food at White Dog Cafe in Haverford was very exceptional & yummy as always. Our waitress, Heather, did an excellent job of serving us & refilling our drinks & taking our orders.
   

   Is this helpful?

   Report
2. S

   Suzanne

   VIP

   London

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unreasonable Hospitality! There was a small delay in seating us at our reservation time due to holiday merry makers not wanting to turn over their tables. Completely understandable this time of year. The staff more than made up for any small inconvenience with 2 delicious free appetizers we were offered as an apology. Everything was lovely and delicious.
   

   Is this helpful?

   Report
3. S

   Shane

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s like having a terrific home-cooked meal at your very classiest friend’s home. Always a pleasure.
   

   Is this helpful?

   Report
4. S

   Sade

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was wonderful. He sang for my friend as it was her birthday
   

   Is this helpful?

   Report
5. E

   ELIZABETH

   VIP

   Philadelphia

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We added a person last minute and were originally told that we couldn’t be accommodated but then they pulled through and fit us in!
   

   White Dog Cafe-HaverfordResponded 5 days ago

   Hi Elizabeth, We truly appreciate your feedback and are glad to hear that you had a positive experience overall. We’d love to know more about how we could have earned a 5-star review in terms of food, ambience, and value. Your thoughts would be invaluable to us as we continue to improve. Regarding the addition of another person to your reservation, we apologize for the inconvenience. At the time of your reservation, we were experiencing a high volume and unfortunately didn't have the availability to accommodate the extra guest. However, we were grateful that another table realized they needed less space and offered to adjust, which allowed us to fit your party without delay. We're glad we could find a solution! We hope to welcome you back soon! Gizzel Willis Assistant General Manager
   

   Is this helpful?

   Report
6. C

   Christophe

   Philadelphia

   38 reviews

   5.0

   38 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great lunch with an attentive and efficient service and very tasty dishes! Thank you!
   

   Is this helpful?

   Report
7. V

   Vince

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed Sunday brunch in December. They were very busy. There were adequate number of staff. We all enjoyed our meal.
   

   Is this helpful?

   Report
8. G

   GEORGE

   VIP

   Philadelphia

   248 reviews

   3.0

   248 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We have been to all of the White Dog Cafe locations. I have to say though, the Haverford location requires Management's (that means you Marty and Sydney Grims) attention. The pace of cocktails (the bar is too slow and tenders can't make anything too confusing or unique) and starters/entrees is much too slow. I believe that the servers do the best that they can but it is time for the Grims to start spending some money and add the appropriate number of staff. Also, might be worthwhile for the Wayne or Autograph Manager to come and oversee the operation and put in place an improvement plan. Hate to be too critical of the current manager but this has now been proven and is now a trend and not out of norm. We liked Haverford because it was a bit quieter than Wayne but I guess we will be going back to Wayne. It's a shame because we really like the restaurant.
   

   Is this helpful?

   Report
9. D

   Dr. S.

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was a gem. Appreciate her substitute ingredient in the whisky sour. Delicious.
   

   Is this helpful?

   Report
10. S

    Sean

    Philadelphia

    4 reviews

    2.0

    4 reviews

    Dined on 13 December 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Seated in the bar area which was very loud and had a totally different vibe from the nice dining room. Service was super slow. Bread basket was good. Pecan crusted salmon had no pecan crusting and portions were small. Flounder was pretty good after adding salt. They didn’t refill our waters. The waiter was nice but maybe he was just too busy.
    

    Is this helpful?

    Report