White Hart

Review summary

1. J

   Jayne

   Worcestershire1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was very good Food was excellent will definitely return in the future.
   

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2. E

   Elaine

   Worcestershire1 review

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely pleasant staff, and great food would definitely go back and would recommend.
   

   White HartResponded 4 days ago

   Dear Elaine, Thank you so much for your kind words! We're thrilled to hear you enjoyed our food and found our staff pleasant. We look forward to welcoming you back soon. Best regards, The White Hart Team
   

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3. G

   Georgina

   Birmingham4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food as it has been on all recent visits since new ownership
   

   White HartResponded on 17 March 2025

   Thank you for your lovely review! We're thrilled to hear that you've enjoyed the food on your recent visits. Your support means a lot to us. Best wishes, The White Hart Team
   

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4. P

   Peter

   Worcestershire1 review

   4.0

   Dined on 26 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Fine lunch. Pork was particularly good. Service could have been more attentive.
   

   White HartResponded on 17 March 2025

   Dear Peter, Thank you for your feedback. We're delighted to hear you enjoyed the pork. We appreciate your comments on the service and will strive to improve. We hope to welcome you back soon. Best regards, The White Hart Team
   

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5. J

   Jenifer

   Worcestershire10 reviews

   3.0

   Dined on 11 January 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Well what a shame. The food was outstanding but the service was very poor.We arrived stood at the bar for at least 10 mins with no acknowledgement.I asked if our booked table was ready to be seated..'yeah over there w are just getting it ready' was the reply. 5 minutes later the 4 of us were seated. No cutlery, no condiments t the table. A guy came over to take our drinks order, 20 mins later a guy came over to take our food order but we had to ask where our drinks were. The reply ''oh I will go and check' came back to the table 'sorry we have lost your drinks order can I take your order again' Three of us ordered Steaks. The food arrived, our cutlery was then dropped in a pile in the middle of the table, there was only one steak knife...we had to ask for 2 more...still no condiments. The food was outstanding, the Steaks were very tasty. We were then asked if we would like more drinks. My husband asked for a coffee the reply was' the coffee machine is now turned off' at 8.55pm omg! We we never asked if we would like to see the dessert menu.We left just after that as we were so shocked at the service we had received. What a let down. This is not what you expect on a Saturday evening. I think we will try The Bull, across the road next time.
   

   White HartResponded on 22 January 2025

   Dear Jenifer, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the food, especially the steaks. However, we're truly sorry to learn about the service issues you experienced. Your comments regarding the delays, lack of cutlery and condiments, and the unavailability of coffee are concerning. This is not the standard we strive for, and we will address these points with our team to ensure improvements are made. We appreciate your visit and hope you'll consider giving us another chance in the future. Best regards, The White Hart Team
   

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6. G

   Georgina

   Birmingham4 reviews

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Exceeded expectations. Food was to a high standard, tasty and cooked perfectly. Will be coming back next time in the area visiting family again
   

   White HartResponded on 22 January 2025

   Hi Georgina Thank you for your lovely review. Really appreciate you taking the time to let us know your thoughts Cheers Matt
   

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7. D

   Debbie

   Worcestershire1 review

   5.0

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   White Hart was great service, friendly and fantastic Sunday lunch, highly recommend
   

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8. P

   Pauline

   Worcestershire2 reviews

   5.0

   Dined on 3 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food , friendly staff . Had a good night with friends .
   

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9. J

   James

   Worcestershire1 review

   3.0

   Dined on 28 September 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Disappointing birthday meal out. Portion sizes were small, and the food was bland. Staff didn’t seem to know what food was available The butternut and lentil Wellington that we had seen on the menu on their website wasn’t on the menu at the pub. We were told the website needed updating! The only vegan alternative was a burger. Then we found a separate pie menu on the table, and the vegan wellington was on it. We queried it with the staff, and lo and behold it was available! Unfortunately the pastry was rock hard and the filling bland. It was served with a tiny but quite nice salad and a few bits of greasy potato. Partner had beer battered cod & fries. Had to order more fries as there were hardly any on the plate, but we weren’t charged for them. Overall a disappointing evening, and won’t be returning.
   

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10. G

    Gaynor

    Worcestershire2 reviews

    1.0

    Dined on 25 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Booked a table for 3 people for lunch on 25 September through Open Table App which confirmed my reservation. Arrived around 1pm to be told the oven had broken that morning so no food could be served! No attempt had been made to contact me beforehand to let me know despite giving telephone contact details on booking. Followed up with an email to website and to date have heard nothing! Appalling service - they obviously don’t care about customers or repeat business! Will not be returning!
    

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