Willie G's

Review summary

1. C

   Christina

   Denver

   11 reviews

   1.0

   11 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Horrible service. Booked for a Christmas dinner and were so upset that we waisted a family memory eating here. 5min after ordering our meal, they told us that the buffet was closing and didn’t even wait for us to figure out any alternative plans. After talking to management, they agreed that we could replace our order for entrees. After entrees, we asked for dessert and after sitting for 10min before close, we were told that the kitchen may be closed - waiter never asked or checked on us prior to let us know. Worse, after talking to the manager, they never came back to check on us but did witness him checking on several other guests. Horrible service! We were visiting from Colorado and were looking forward to a nice holiday meal and were very disappointed. Do not recommend visiting her me at all, unless for drinks which were good.
   

   Is this helpful?

   Report
2. J

   Jasmine

   Houston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas buffet was wonderful. So many delicious items..my faves were the prime rib, lobster mac and cheese, seafood dressing and variety of desserts. What a wonderful experience 🎄
   

   • 

   Is this helpful?

   Report
3. J

   Jason

   VIP

   Houston

   44 reviews

   5.0

   44 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was packed for Christmas, but the service was exceptional will definitely be back!!!
   

   Is this helpful?

   Report
4. G

   Grace

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is my family’s one of the best experiences for the Christmas Day being in Houston 20 years. Good selection of quality and variety for the day buffet! We like the freedom of small amount of different bites, soups, salad, seafood, prime rib, pastries and sweets, sushi was awesome! Grilled and raw oysters are both delicious! Simple yet classic, while gathering and chatting! It was a fantastic time we had! Thank you Willie G’s!
   

   Is this helpful?

   Report
5. T

   Tamara

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were not prepared for the Christmas crowd today. Even with a reservation the wait was over 2 hours. Total disappointment. Was told I'd receive a text when my table was ready and never received a text.
   

   Is this helpful?

   Report
6. M

   Mia

   Houston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   My family and I attended on Christmas Day we were aware that I was going to be busy, but the service from our waiter was absolutely terrible. He never asked for our drinks orders and when we mentioned we wanted to order drinks. He didn’t even make it all the way around our 5 person table to ask if they wanted anything. He was running off before I could never say you didn’t get everyone. My order was incorrect and needed to be fixed. I understand it was Christmas Day and the servers are not with their families but their is no excuse for the service too be so bad I never go back.
   

   Is this helpful?

   Report
7. K

   Karen

   VIP

   Houston

   9 reviews

   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I have a reservation for 2:15pm and had to wait an hour still! Very poor planning! Oversold tables so everyone was waiting! I had a 1 yr old and it was very stressful to wait and hour with a baby on Christmas Day !
   

   Is this helpful?

   Report
8. J

   John

   New Orleans

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Seated us one hour after reservation time after I complained to manager. It was obvious they had overbooked restaurant. Waiter was horrible, rarely came by to check on us. Wine glasses constantly empty. Food was so-so, certainly not worth the price and wait. Waiter didn’t even ask if I was a Landry’s member, so no input will happen on a Landry’s survey. Super disappointing!!
   

   Is this helpful?

   Report
9. a

   alice

   Houston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   We ordered seafood platter and fried shrimp. Everything was overcooked and dry probably because it was Christmas and it was so busy. We may try it again, but I doubt it.
   

   Is this helpful?

   Report
10. C

    Carol

    Greater Boston

    15 reviews

    3.0

    15 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Christmas Day with the Buffet offered reservations fell at least an hour behind. They need to take that into consideration in the future
    

    Is this helpful?

    Report