- Overall 3
- Food 4
- Service 4
- Ambience 4
Made a reservation for Saturday afternoon for a table of 3 on our way to a Norfolk concert. We drove an hour out of our way to stop for lunch and I specifically requested an outdoor table because last time we enjoyed sitting in the beautiful garden near the stream. We arrived at 12:45 and literally not one person was seated outside so they sat us inside. I inquired with the female maître d about the 4 top set for 3 on the patio and mentioned we requested a table outdoors. I was told it was reserved for someone else. She came back and offered to seat us at a table for 2 on the patio - again, there were 3 of us and literally not one person sitting outside, every table was open. We didn’t want to argue so we remained at our table inside. One hour later, still nobody seated outside and a single man arrived and was seated at the preset 3 top that we were told was reserved. He dined by himself at the 4 top that was preset for 3 - the table we requested. What is the purpose of a reservation if your reservation is completely disregarded? It ruined or experience. I will say that food is always delicious - though a note, the bolognese claims to be served with “hand rolled pasta” and is absolutely not! It’s dried pasta, which is served perfectly al dente.
