Wissota Chophouse - Cullman

Review summary

1. K

   Kelli

   Atlanta Metro

   4 reviews

   vip
   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We were the only table and the slowest service, and the food truck hadn’t come so they were out of a lot of items. But has a cool vibe, and the food was good.
   

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2. A

   Ashley

   New Orleans

   1 review

   vip
   1.0

   1 review

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   After 2 hours we still had not received our main entres
   

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3. R

   Randal

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined on 21 September 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Meat is advertised as top shelf aged beef and priced as such. My wife’s and my cuts were not equivalent to a a Walmart cut. We were greatly disappointed and will not be going back. Over $200 spent and the appetizers were the best part of the meal.
   

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4. N

   Nile

   Alabama

   8 reviews

   2.0

   8 reviews

   Dined on 17 August 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   We had hoped for a great experience based on some of the reviews and the pictures provided on Open Table. However, it was underwhelming at best. Ordered the fried olives and fried goat cheese as appetizers- the food was like warm and very average at best. I also ordered the Smokey Bacon Mule from the bar, something different that I thought might be fun…. It was a complete disappointment, actual bacon in the drink and no alcohol taste. For the main course, we ordered the crusted Brussel Sprouts and the 14oz (or 12oz) ribeye, cooked medium rare. The food came out at one time—as there was an apparent al—cart style menu. The sprouts were like warm, the crusted cheese was hard and looked like it had been sitting for a time before they were served. The steak was ordered with caramelized onions—again, an additional charge. It was VERY undercooked, cool and had no taste. The tables had no salt and pepper , I can only assume there would have been a separate charge for that as well. The prices were ridiculously expensive for the service and quality of the food. If you are looking for an upscale experience, please, come to Huntsville or go to Birmingham. This is an overpriced, lack or quality dining experience that will leave you underwhelmed, hungry with a large dent to your budget.
   

   Wissota Chophouse - CullmanResponded on 24 August 2024

   Nile, I am so sincerely sorry to hear that your experience was not a pleasant one. We strive to leave our guests with a beautiful dining experience and with the best quality food and service. I would like to discuss this further with you so that I can get to the bottom of what went wrong and address these issues with the staff so that we can improve. And I would like to offer you something to make up for your negative experience and hopefully turn this around. Please email me to discuss further, I will leave my email address in a private comment.
   

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5. OT

   OpenTable Diner

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined on 24 July 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Visited for our 25th Anniversary yesterday. Overall the visit was underwhelming. The temperature in the restaurant was uncomfortably cold. The few other diners in the dining room were quite loud. The wait staff was nice but inattentive. The wait before ordering and between our courses (drinks, appetizer, salads, and entrees) was awkwardly long. The charcuterie board was terrific but was missing the honeycomb mentioned in the menu description. The waitress did not come back to check on us for us to mention it was missing. The salads were good but the wedge needed more dressing and salt & pepper... again, the waitress didn't come back for us to ask for some. Meanwhile, our water glasses were empty. Finally, when the entrees were delivered. the Sea Bass was cold and not seasoned. The sides were delivered room temperature at best. Charcuterie Board, Wedge Salad, Burrata Salad, NY Strip, Sea Bass, Blue Cheese Risotto, Brussel Sprouts: just under $200. While I can't pinpoint one specific reason why we won't go back, I'd say if you consider price, ambiance, service and taste, it just doesn't add up. It wasn't special enough.
   

   Wissota Chophouse - CullmanResponded on 31 July 2024

   Hello. I'm sincerely sorry to hear that you didn't have a pleasant experience. This is not at all the experience that we wish to provide for our guests. I appreciate your feedback and it will be addressed with all staff. I would love to hear from you so that I may do anything to make up for the bad experience if you could please email me. I will leave my email address in a private note. Thank you.
   

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6. FS

   FranS

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 19 July 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Some meals were a bit salty, but overall it was a great dining experience. Holden, our server, was incredible. He was great with his service.
   

   Wissota Chophouse - CullmanResponded on 31 July 2024

   Thank you for the feedback and the positive review Fran! I will share your feedback with the chef so that we may improve our seasoning. So glad that you enjoyed the service! We hope to have you back very soon.
   

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7. OT

   OpenTable Diner

   Austin

   1 review

   4.0

   1 review

   Dined on 11 July 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Happy Hour drinks menu is great as you can get chance to try a flight of beers before picking a favorite
   

   Wissota Chophouse - CullmanResponded on 31 July 2024

   Thank you for your review! So glad you enjoyed your visit!
   

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8. OT

   OpenTable Diner

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on 25 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional service and delicious food! We will return.
   

   Wissota Chophouse - CullmanResponded on 28 June 2024

   Thank you so much for your 5 star review!
   

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9. PB

   PeterB

   Houston

   70 reviews

   vip
   3.0

   70 reviews

   Dined on 16 June 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service and food delivery was slow and long. Pasta was cold when served as if it had been sitting out for long. Steak was perfectly cooked and good which helped an otherwise poor experience.
   

   Wissota Chophouse - CullmanResponded on 25 June 2024

   Hello Peter, I'm so sorry to hear that your experience was not a pleasant one. I would love to make it up to you somehow! Please email me and we can figure out a way to turn this around. We never want our guests to leave unsatisfied! I will leave my email address in a private comment.
   

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10. OT

    OpenTable Diner

    Alabama

    1 review

    3.0

    1 review

    Dined on 7 June 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2

    The steak was delicious however not worth the inflated price. I don’t mind paying for great food but when you charge that much the service and ambiance needs to match the price you are charging. The waitress didn’t do anything wrong she just seemed inexperienced for that dining price point. The restaurant itself felt like you were eating in a nice cafeteria not an expensive steakhouse.
    

    Wissota Chophouse - CullmanResponded on 25 June 2024

    Hello! Thank you for the feedback. We always strive for quality service so I'm sincerely sorry to hear that your experience did not reflect that! I'd love to hear more detail from you so that we can make improvements in the future. I will leave my email address in a private comment and if you would reach out to me it would be greatly appreciated.
    

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