Wu Chow-Downtown

Review summary

1. L

   Laura

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had Christmas dinner here and it was really lovely! The service especially ✨
   

   Is this helpful?

   Report
2. M

   Margaret

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   As always - the food was excellent. The service last night was marginal - the courses are served as they are prepared, but the sides (rice) were never brought and one entree (green beans) had to be reordered as it was missed. Since we were essentially finished with dinner we asked if consideration could be given for the missed items and were told “I can check”. Five minutes later our server returned with a bowl of rice. Guess that answers that question! 🤣 I love Wu Chow but managements lack of oversight on these types of misses will cause me hesitation in the future.
   

   Is this helpful?

   Report
3. S

   Shuchi

   Austin

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great for meat eaters. My vegetarian friends craved for some more flavor.
   

   Is this helpful?

   Report
4. J

   John

   Austin

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Morgan was super sweet! Informed us about items on the menu, and was super welcoming. Loved this place, can’t wait to be back!!
   

   Is this helpful?

   Report
5. L

   Lainey

   VIP

   Austin

   1 review

   2.0

   1 review

   Dined on 18 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We love Wu Chow, but this time we had a poor experience with the service. We sat outside and were told the wait staff operates on a team basis, meaning we have an assigned server, but anyone can help us. We only saw our assigned server once right at the beginning. After that we had to flag someone down to help us, and even when we did that, the server forgot to help us and we had to flag someone down again for the same reason. We love the food, but very disappointed in the service for the price point of the food.
   

   Is this helpful?

   Report
6. N

   Nicole

   VIP

   Austin

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places in Austin! Can’t recommend enough.
   

   Is this helpful?

   Report
7. M

   MYLES

   VIP

   Austin

   34 reviews

   3.0

   34 reviews

   Dined on 10 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It had been a while since we dined at WUCHOW until last night which had mixed results yet with reason to return. There were winners and some flaws in food and service. The evening's outstanding dish was the SALT AND PEPPER SHRIMP ($22) with very tasty shrimp under a cover of minced onions with a great tang to it. Well prepared. Also pleasing everyone's palate was the Dried Fried Local Green Beans ($16). Somewhat disappointing was BEEF CHOW FON ($23). It is enigmatic why the kitchen prepares it by chopping the broad rice noodles into small patches, something I've never seen in China or in the States. Very difficult to pick up with chop sticks and belies the claim of "authentic" (just like the mayonnaise does in a shrimp dish on the menu). Some but not all beef pieces were a touch overcooked. Flavor was good though. We were told there was only one 1/2 Peking Duck ($40) remaining and it was a bit scrawny but tasty and they get points for serving it with traditional pancakes instead of buns. Accompanying hoisin sauce was fine but the duck can't compare to BAMBOO HOUSE in Central Austin. The hot chili oil I added to every dish was delicious and aromatic. The restaurant environment is pretty and it was quiet (what a relief). But the server lost points when she interrupted us working on the last dish by asking if we wanted dessert. Bad training or they just want the table empty. It happens a lot in Austin.
   

   Is this helpful?

   Report
8. C

   Cori

   VIP

   Austin

   13 reviews

   4.0

   13 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Honestly not as good as I remember it being. Soup dumplings lacked flavor, chicken was too spicy, one dish was forgotten…I good go on. It was fine, but not at that price point.
   

   Is this helpful?

   Report
9. C

   Cindy

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food , Drinks Service were all Great ! I would definitely go back worth the drive to downtown Austin ❤️
   

   Is this helpful?

   Report
10. L

    Lindsay

    Portland

    3 reviews

    5.0

    3 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Wu Chow has a great Sunday dim sum menu offering. A number of very tasty selections and always made fresh to order (not off a cart). Definitely worth going if you are looking for good dim sum!
    

    Is this helpful?

    Report