Ya-Ya’s Chophouse & Seafood

Review summary

1. P

   Pomai

   Hawaii

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service experience!! Genuinely cared about my family needs, especially when my mom got sick. Everyone was very helpful and caring and friendly. The food was amazing and delicious and perfect! Thank you for taking care of us!
   

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2. R

   Raynesa

   VIP

   Hawaii

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Wanted to try a new steakhouse for our 29th wedding anniversary tonight. 630 reservations - we got there about 20 min early and it wasn't busy at all, was escorted to table immediately to our table. First impressions were fantastic. Sophisticated and classy atmosphere and we knew we were in for a dining treat! The use of such a small space was impressive. Ordered appetizers of crab cake and friend rice. Both were fantastic, although the crab was cool to temp on the inside. It was after we were finished with our appetizer, server finally took our order. And besides trying to upsell us dessert at the end of our meal, that was the last time she (or anyone for that matter) ever spoke to us. Steaks came out first, on the same plates that were cooked on in the oven. Plate were oven scorched. Halfway thru eating our steak the potatoes came out (we were beginning to think they forgot the accompaniment but we couldn't get the attention of our server). Then a few minutes after that, the asparagus Now, the food was AMAZING. Steak cooked perfectly. Asparagus was flavorful and crisp. That in itself is worthy of 5 stars and what you expect when you walk in. However - The service was NOT on par with the expectation with what ended up being a $300 meal for just the two of us. I truly believe this is a restaurant that expects you to flag them down if you need anything. With four servers, No fewer than 15 pass-by's they all just glanced at our table (with empty drinks) and ignore us. It was actually starting to be comical. The restaurant was not busy by any means. Super quiet so I was confused by the lack of attention from anyone on the floor. Not once did anyone check on us to see if we needed anything. When we finally flagged down our server (we HATE waiving down servers - it seems so rude) to ask for refills. She grabbed the empty glass, refilled it by the bar and returned it without saying a word. Didn't bother to ask if there was anything else we needed.
   

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3. F

   Federica

   London

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   You accepted the reservation on January 1st but the restaurant was closed!!!! This is unacceptable
   

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4. S

   Susan

   VIP

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience with all of my family enjoying fully!!
   

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5. K

   Kenneth

   VIP

   Hawaii

   52 reviews

   5.0

   52 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our favorite restaurant. Food & service was excellent. We had oysters, crab cakes, tomato bisque, and prime rib. Highly recommend all.
   

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6. D

   Diane

   VIP

   Orange County

   26 reviews

   5.0

   26 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was very attentive and friendly. The food was prepared well and served promptly.
   

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7. C

   Calantha

   Hawaii

   1 review

   2.0

   1 review

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   It took 1 and a half hours for us to get our food for our date night on Saturday. They didn’t mention that they were running behind until 10 minutes before our food came out. It took them 25 minutes to serve our drinks. They forgot to bring us the bread until I asked for it 40 minutes into us being there. Mind you we still didn’t have our entrees. They forgot parts of our order. And they spilled water in front of our booth and didn’t bother to clean it up, and I almost slipped on our way out because of the water spill. The things that were good where the live saxophonist playing Christmas music and the food when it came out. For our date night, the experience wasn’t worth the price and we ended up running late to our next date night reservation. We arrived at 7:03pm, didn’t get out drinks until 7:28pm, got our bread 7:43pm, and didn’t eat until 8:15ish pm. Our next date night event was at 8:30pm. Unfortunately, very disappointing.
   

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8. A

   Ashley

   New Orleans

   22 reviews

   5.0

   22 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can't say enough good things about this place! The seafood tower, wagyu, wine list--all impeccable. Special occasion--go here!! It was phenomenal!
   

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9. S

   Sean

   Hawaii

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The bone marrow and grilled octopus was beyond expectations. A must reorder for our next visit. The entrees bone-in ribeye, fillet and lobster are top notch at a good value
   

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10. C

    Carol

    Hawaii

    12 reviews

    5.0

    12 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Service was excellent and very attentive! We ordered, 1) Octopus w/greens which was ok as I’ve tried others with more flavor, 2) Lobster Pan Roast was good with a good variety of seafood but gravy was a little too rich, 3) ribeye steak with bone-in was excellent with good marbling n seasoning, 4) smashed potatoes was ok but I probably would just order a regular baked potato next time, 5) corn brûlée was the least favorite as it was too sweet with the cream like sauce that you couldn’t taste the corn so we hardly touched it and last but not least 6) dessert was beignets with vanilla macadamia nut ice cream n chocolate sauce …. excellent!!! They also had a live saxophone player that was very good. He did go around the restaurant playing at tables but didn’t make it to ours but that’s ok as we didn’t want to be disturbed but did enjoy his music from a distance. I would come back and try other side dishes with my steak again.
    

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