YOTEL Roof Bar & Deck 12

Review summary

1. W

   Wendy

   Greater Boston

   9 reviews

   vip
   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nice vibe ! Great service ! Food not great and very expensive for the quality
   

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2. H

   Hayley

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We did the apres experience. They were out of all the fondu minus the chocolate. We saw our waiter maybe 2-3 times during the whole experience. My friends burger came out wrong and no one came over to check. My salad came out 20 minutes after his food. Waited an additional 20 minutes for the check after we had asked for it.
   

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3. K

   Kemba

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Christina was so sweet and attentive. She made sure my experience was great! I had the oysters and they were delicious! I’ll definitely be coming back the next time I’m in the Seaport area!
   

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4. E

   Esther

   Washington DC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   SEBASTIAN WAS AWESOME!!!! THANK YOU SO MUCH! The vibes were great!
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Esther! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! We will make sure Sebastian is recognized for his great service! Best, Deck 12
   

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5. OT

   OpenTable Diner

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff, outstanding food. Even though we ask for an outside table and it was very cold, they provided heaters to be able to enjoy our meal while enjoying the breath taking view from Boston downtown.
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Anonymous! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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6. M

   Matt

   Chicago

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food and the vibe on the rooftop especially is unmatched. We sat in a ski lift (equipped with heaters) for brunch. Solid menu, everything we had was delicious. Notably I’d recommend the Korean chicken and waffles, as well as the Deck 21 Benny.
   

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7. G

   Gustavo

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paulina The Colombiana Girl, She’s so Kind, she help us with everything! The Muchacho who also speak Spanish help us to move the heater and the chairs, the Wine was amazing, And I’m not the guy who like Nachos but .. WOOOOW . The chicken on it was Delicious! Best spot in Seaport ! They Store my cake, they were very attentions! Thank you all crew
   

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8. Z

   Zane

   Louisville

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun atmosphere, great burger. Definitely recommend.
   

   YOTEL Roof Bar & Deck 12Responded 4 days ago

   Hello Zane! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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9. T

   Thomas

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Bar and restaurant is great, server was great. It’s a little pricy, and we made a reservation to sit outside on a weeknight days in advance, but all the outdoor seating was taken when we arrived despite the interior of the bar and restaurant being pretty empty. The host was great, but what’s the point in a reservation if walk ins are given priority and taking the spots?
   

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10. E

    Erin

    Cincinnati

    1 review

    1.0

    1 review

    Dined on 26 October 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Waited 20 minutes for drinks to come. Seemed as though they forgot our entire order. Server tried to make up for it which was nice.
    

    YOTEL Roof Bar & Deck 12Responded on 27 October 2024

    Hello Erin, I apologize for the experience you had with us on tonight. Your server did have a personal emergency, but this is not an excuse as your experience should always be paramount as our guest. I sincerely apologize for your experience with us, and I would like to invite you back and make this right for you and your guests. Please contact me privately in order to arrange a resolution. Thank you, Cheyenne Duarte Food and Beverage Manager
    

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