YOTEL Roof Bar & Deck 12

Review summary

1. C

   Courtney

   Charlotte1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The atmosphere and service were EXCELLENT! The food did not have much taste very disappointing.
   

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2. ML

   MariaLisi

   Greater Boston5 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service. Made the birthday experience memorable.
   

   YOTEL Roof Bar & Deck 12Responded on 1 March 2025

   Hello MariaLisi! It was such a pleasure to host you last night. We are thrilled that you enjoyed your birthday dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Staff was amazing. Made us feel extremely welcomed.
   

   YOTEL Roof Bar & Deck 12Responded on 1 March 2025

   Hello Anonymous! It was such a pleasure to host you. We are thrilled that you enjoyed your dinner, and we would love to see you back soon! Our top priority is always excellent service from team personality to our selection of food and beverage offerings and we are so glad we hit the mark for you. Your feedback will be shared with our team. Thank you, Deck 12
   

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4. S

   Sarah VIP

   Greater Boston4 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The burger and fries were delicious, and our server was polite and helpful. Order the Malbec, avoid the Pinot Noir. The whiskey cocktail tasted like sugary juice.
   

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5. J

   Juan

   Greater Boston5 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All I can say is that I loved this place and Im definitely coming back.
   

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6. K

   Kevin

   Greater Boston1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   My waitress was lovely!! Made my experience. The soup was good! The drinks were really good.
   

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7. M

   Meriel

   New York City1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   We dined Apres on Valentine’s Day. It was very cold out and there weren’t enough heaters outside to make it comfortable. We asked to move inside but were told it was against policy since our reservation was for outdoor seating. We stayed for less than 40 minutes then left without finishing our food because it was too uncomfortable. The description on OpenTable said “outdoor heated deck ensures comfort even in winter” but it’s really not well heated. Our server was nice though, and the drinks came quickly. Overall, it looked cooler on Instagram and I wish I hadn’t wasted a date night here.
   

   YOTEL Roof Bar & Deck 12Responded on 16 February 2025

   Hello Meriel, We are so glad to hear that you enjoyed your drinks and service. Due to the volume that we experience during the valentine's day holiday, it is not always possible to move guests indoors in order to be fair to every guest who booked with us to celebrate. We apologize that the heaters and blankets did not provide as much comfort as you may have expected, we try to encourage all guests booking outdoors to bundle up in the New England winter months as much as they are able, since the weather at times does not co-operate as much as we wish it would. We appreciate your feedback as we always strive to make our guests' experience with us the most comfortable and enjoyable as possible. We hope to host you once again when we restructure for the warmer months. Best, Deck 12
   

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8. S

   Sharon

   Greater Boston3 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a cold windy day in Boston and we were unsure if we would be comfortable outside on the deck. The glass and heaters kept us toasty! The food and drinks were delicious! Will be back!
   

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9. B

   Barbra VIP

   Chicago8 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great experience. Cristina and Sebastian were great servers.
   

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   YOTEL Roof Bar & Deck 12Responded on 14 January 2025

   Hello Barbra, Thank you so much for your positive review! We strive for great food and great service always. We will share this with our team, and we look forward to hosting you again in the future! Best Wishes, Deck 12
   

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10. S

    Savanna

    Greater Boston2 reviews

    5.0

    Dined on 31 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Will definitely come here again! Such a wonderful experience, great service, the staff was so nice and welcoming and very attentive!
    

    YOTEL Roof Bar & Deck 12Responded on 14 January 2025

    Hello Savanna, Thank you so much for your positive review! We strive for great food and great service always. We will share this with our team, and we look forward to hosting you again in the future! Best Wishes, Deck 12
    

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