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Zaks - Mousehold, Norwich, Norfolk

Zaks - Mousehold

4.6
4.6
2665 Reviews
£25 and under
American
  • Good for special occasions
  • Good for groups
  • Child-friendly
In 1976 local musician and entrepreneur Harvey Platt had the idea to bring a slice of America to Norwich after working for and with the American war machine in South East Asia and a later visit to San Francisco to meeting up with former musician buddies.
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).
We can't wait to welcome you

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Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    American
  • Hours of Operation
    Lunch Daily 12:00 pm–5:00 pm Dinner Daily 5:00 pm–10:00 pm
  • Phone number
    01603 427016
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
Gift card

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What 2,665 people are saying

Overall ratings and reviews

4.6
4.6 based on all time ratings
  • 4.6Food
  • 4.7Service
  • 4.5Ambience
  • 4.6Value

NoiseEnergetic

2,665 Reviews
  1. JulieW

    Norfolk/Suffolk

    3 reviews

    4.0

    3 reviews

    Dined on 31 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great meal, service and atmosphere for an early family dinner on New Year's Eve

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  2. ValerioL

    Norfolk/Suffolk

    1 review

    4.0

    1 review

    Dined on 19 December 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Food was very nice but must admit was quite a while between courses only complaint

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  3. DavidB

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 19 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Another of our regular family visits, as ever - food great, service brilliant and very reasonable with the 241 offer!

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  4. PaulaF

    Norfolk/Suffolk

    4 reviews

    4.0

    4 reviews

    Dined on 16 December 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    When I booked the table I mentioned 1 was gluten free which was fine she was given the right menu however when the food came out I looked lively till she got hers which wasn't gluten free so it was taken away we all felt guilty starting our food as rude not to wait for everyone,however when the food came the next time it was beef and she ordered chicken so yet again taken away. When the food came back again it was fine apart from there were chips so not correct however she never said anything as she wanted her food . They did take her meal off the bill which was really nice however I've never felt so embarrassed as I sorting this night out for my husbands work

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  5. PaulA

    Norfolk/Suffolk

    2 reviews

    4.0

    2 reviews

    Dined on 14 December 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    My only comment is that during my last 5 ish visits is that the food has been served on cold plates. Restaurants should always serve on warm / hot plates. It's a basic requirement of a good chef

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  6. SusanY

    Norfolk/Suffolk

    5 reviews

    5.0

    5 reviews

    Dined on 14 December 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely meal and friendly staff. Thank you Zaks 👏👏👏

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  7. KirstynM

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 12 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always guaranteed a good burger at Zaks. Never disappointed.

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  8. RobertG

    Norfolk/Suffolk

    3 reviews

    5.0

    3 reviews

    Dined on 8 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Zaks mousehold is my absolute favourite place in the city ,been going there for over forty years great great food always fantastic atmosphere great staff 10 out of 10
    Zaks - MouseholdResponded on 11 December 2023
    Thank you so much! So glad you enjoyed 🤩

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  9. EmileA

    London

    2 reviews

    3.0

    2 reviews

    Dined on 8 December 2023

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4
    The staff were very good and accommodating and moved us to a quieter table. The staff were excellent and friendly. But the food was poor, burger overcooked and dry and the bread bun a bit dry also. The saving grace was the fries.
    Zaks - MouseholdResponded on 11 December 2023
    Thank you for taking the time to leave us a review and sorry to hear the food was poor on this occasion, hopefully you picked this up with the team so they could be this right for you? We will also pick this up with the team, thank you

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  10. ElizabethH

    Norfolk/Suffolk

    1 review

    4.0

    1 review

    Dined on 8 December 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Gemma was very helpful. Service was good and the food was lovely as always.
    Zaks - MouseholdResponded on 11 December 2023
    Thank you so much for your review, glad you enjoyed 😊

    Is this helpful?

FAQs

Zaks - Mousehold offers takeout which you can order by calling the restaurant at 01603 427016.

Zaks - Mousehold is rated 4.6 stars by 2665 OpenTable diners.

Zaks - Mousehold does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Zaks - Mousehold

The Pavilion, Gurney Road, Norwich, Norfolk NR1 4HW

Additional information

  • Area
    Norwich
  • Hours of Operation
    Lunch Daily 12:00 pm–5:00 pm Dinner Daily 5:00 pm–10:00 pm
  • Price
    £25 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Takeout
Gift card

Gift card

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