Zanaya

Review summary

1. G

   George

   VIP

   Phoenix

   20 reviews

   2.0

   20 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Food is no where authentic Mexican. Both my wife and I were very disappointed. My wife sent back her main dish and I ate mine cause it was just okay. Not a place to eating in CDMX.
   

   ZanayaResponded 3 days ago

   Dear Mr. George, Thank you very much for your visit to Zanaya and for taking the time to share your experience with us. We are deeply sorry to read that we were not able to meet your expectations. Please rest assured that we take your comments into consideration and will make our best to avoid similar situations from happening again. We hope to have the opportunity of welcoming you back on another occasion and improve your perception!
   

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2. C

   Chris

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect Saturday "brunch". Put in quotes because their real brunch is on Sundays and a much bigger deal, but they make it very clear Saturday is the late breakfast buffet, and it does not disappoint: omlettes, tamales, cheese board, benedicts, tortas, waffles, pancakes, mimosas... fantastic service, great price, amazing patio... it was the perfect way to spend a Saturday
   

   ZanayaResponded 4 days ago

   Hello! Thank you very much for your visit to Zanaya and for taking the time to share your experience with us! We are very happy to read that you enjoyed the Late Breakfast and that you had such a great time! We hope to welcome you back on another occasion.
   

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3. A

   Arnoldo

   VIP

   Palm Springs

   4 reviews

   5.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing brunch experience we had at Zenaya! From the moment we walked in to check in for our reservation, we were greeted with a warm smile by a super kind and polite hostess. They even offered us a delicious and refreshing drink while we waited to be seated. Once at our table, the level of customer service was exceptional. Our server took the time to explain how the brunch works, detailing the different stations and what we could find at each one—it was an amazing introduction. Throughout our meal, the staff was attentive, constantly checking in to see if we needed anything, and clearing our table quickly after each dish we enjoyed. Melissa was absolutely AMAZING! Her customer service went above and beyond our expectations, making our experience even more special. We’re already looking forward to enjoying brunch at Zenaya again on our next visit to CDMX!
   

   ZanayaResponded on 20 February 2025

   Dear Mr. Arnoldo, Thank you for your wonderful review! We’re delighted to read that your brunch experience at Zanaya was so memorable from the moment you arrived. Providing warm hospitality and exceptional service is what we strive for, and it’s truly rewarding to know that our team made your visit special. We can’t wait to welcome you back on your next visit to CDMX for another unforgettable brunch!
   

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4. E

   Edgar Enrique

   Mexico City

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio, comida y ambiente, muy recomendables
   

   ZanayaResponded on 17 February 2025

   Estimado Sr. Edgar Enrique, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de calificarnos, nos alegra enormemente leer que disfrutó de nuestro servicio, comida y ambiente. Lo esperamos nuevamente!
   

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5. A

   Alex

   Mexico City

   2 reviews

   5.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zanaya es nuestro lugar especial. Vamos en cada festejo y siempre es una grata visita.
   

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   ZanayaResponded on 17 February 2025

   Estimado Sr. Alex, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de calificarnos, nos alegra enormemente leer que Zanaya es un lugar tan especial para usted y esperamos recibirlo nuevamente muy pronto!
   

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6. G

   Gabriela

   Mexico City

   1 review

   4.0

   1 review

   Dined on 14 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy rico todo lo que ordené pero muy caro. El vino demasiado caro para una copa.
   

   ZanayaResponded on 17 February 2025

   Estimada Srita. Gabriela, Gracias por su visita a Zanaya y por compartirnos su experiencia. Nos alegra leer que disfrutó de nuestra propuesta gastronómica! Tenga por seguro que tomamos en cuenta sus comentarios y esperamos tener la oportunidad de recibirla nuevamente en otra ocasión!
   

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7. M

   MARIANA

   Mexico City

   6 reviews

   5.0

   6 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El ambiente es muy agradable y la comida increíble
   

   ZanayaResponded on 4 February 2025

   Estimada Srita. Mariana, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de calificarnos, nos alegra haber cumplido con sus expectativas y la esperamos nuevamente!
   

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8. j

   jacopo

   VIP

   Mexico City

   1 review

   1.0

   1 review

   Dined on 30 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Caro y malísimo, el servicio un desastre y la comida deja MUCHO que desear
   

   ZanayaResponded on 31 January 2025

   Hola, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de compartirnos su experiencia. Lamentamos enormemente no haber cumplido con sus expectativas y esperamos poder recibirlo en otra ocasión y mejorar su percepción. Le agradeceríamos si pudiera contactarnos directamente para poder hacer el seguimiento adecuado con usted.
   

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9. A

   ANDRES

   VIP

   Mexico City

   13 reviews

   5.0

   13 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Al 2025 sigue siendo el mejor Brunch de la CDMX y de todo México.
   

   ZanayaResponded on 28 January 2025

   Estimado Sr. Andrés, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de calificarnos y compartirnos su experiencia, nos alegra leer que disfruta asistir nuestro brunch! Lo esperamos nuevamente!
   

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10. D

    Dafne

    Mexico City

    8 reviews

    3.0

    8 reviews

    Dined on 25 January 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Es un lugar lindo, servicio increíble pero la variedad de brunch no vale tanto la pena por el precio.
    

    ZanayaResponded on 31 January 2025

    Estimada Srita. Dafne, Muchas gracias por su visita a Zanaya y por tomarse el tiempo de compartirnos su experiencia, tenga por seguro que tomamos en cuenta sus comentarios y esperamos poder recibirla en otra ocasión y mejorar su percepción.
    

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