Zanzibar

Review summary

1. B

   Betg

   Austin

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fantastic atmosphere. Wonderful view. Service was a bit slow. The holiday drinks are served I. The cutest holiday glasses.
   

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2. A

   Armi

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic drinks. The food was yummy. The rooftop view was fun. Our server was quick and efficient. It was a bit loud, the music. That’s my only issue. But other than that, a really cool place to hang out. Valet parking: convenient!
   

   ZanzibarResponded 1 day ago

   Hi Armi! We're thrilled to hear that you had such a fantastic experience at Zanzibar! It's great to know that you enjoyed our drinks, food, and rooftop view. We always strive to provide efficient service and a comfortable environment for our guests, and we're glad we hit the mark for you! Thanks for taking the time to share your experience. We look forward to welcoming you back soon! Lexi Wallace, Assistant General Manager
   

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3. S

   Stephanie

   VIP

   Austin

   6 reviews

   2.0

   6 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We were sat in the area that had a small fire and in the one area where the heater didn’t work. It was cold and we had jackets but we were in the corner. It wasn’t a pleasant experience. I had planned this two weeks in advance and it was supposed to be a neat Christmas family gathering. We couldn’t hear each other bc we were spread out. Our waitress was excellent and that was the only positive. The food was mediocre at best. Just disappointed all the way around for $400.
   

   ZanzibarResponded 1 day ago

   Hi Stephanie. Thank you for taking the time to provide us with your feedback. We're sorry to hear about your experience at Zanzibar. We appreciate your patience and understanding, and we're glad to hear that our service was up to par with Mariah. We will take your notes and feedback into consideration as we are constantly looking to provide positively memorable experiences for our guests. We hope you'll consider giving us another chance to provide you with a better dining experience in the future. Lexi Wallace, Assistant General Manager
   

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4. S

   Sarahy

   Austin

   1 review

   3.0

   1 review

   Dined on 19 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food and the place were excellent!!! However, the service was not very good.
   

   ZanzibarResponded on 20 December 2024

   Hi Sarahy. We're really glad to hear that you enjoyed our food. We're always striving to provide the best for our guests, so we appreciate your feedback regarding the service. We're sorry to hear that your visit didn't meet your expectations, and we'll definitely take your comments into consideration as we continuously work to improve our guests' experiences. We hope you will give us another opportunity to improve your experience; please visit us again soon at your convenience! Lexi Wallace, Assistant General Manager
   

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5. M

   Marina

   Las Vegas

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Drinks were good. But obviously on the pricey end. Service was extremely slow. And the bar was very backed up. It took almost 30 to get our first round of drinks.
   

   ZanzibarResponded on 16 December 2024

   Hi Marina. Thanks for the feedback. We're glad to hear you enjoyed the drinks at Zanzibar! However, we're sorry to hear about the slow service and backed-up bar. We strive to provide the best service possible, and we'll take your feedback into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Lexi Wallace, Assistant General Manager
   

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6. OT

   OpenTable Diner

   Austin

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is where you take a friend from out of town to show them the Austin views and experience. Good food, service, drinks, and ambiance. 10/10
   

   ZanzibarResponded 7 days ago

   Hi there! Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you enjoyed your experience at Zanzibar and appreciated our food, service, drinks, and ambiance. We strive to make every visit to our restaurant a memorable one for our guests. Your kind words truly mean a lot to us. We look forward to welcoming you and your friend back soon! Lexi Wallace, Assistant General Manager
   

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7. J

   JONATHAN

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great vibes valet parking is a must. Went during winter and it was seasonal
   

   ZanzibarResponded on 16 December 2024

   Hi Jonathan! Thanks for the review! We're thrilled to hear that you enjoyed the vibes at Zanzibar during the winter. It's great to know that our valet parking is a must-have and that you appreciated the convenience. We hope to see you again soon! Lexi Wallace, Assistant General Manager
   

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8. F

   Fred

   Austin

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Waitstaff was excellent. Drinks were great. Christmas theme drinks were fun.
   

   ZanzibarResponded on 14 December 2024

   Hi Fred! Thank you for the fantastic review! We're thrilled to hear that you enjoyed our Christmas themed drinks and found our waitstaff excellent. We're always aiming to provide great service, so we're glad that our team made your visit memorable. We hope to see you again soon at Zanzibar! Lexi Wallace, Assistant General Manager
   

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9. D

   DENISE

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the vibe! And they have heaters!! Enjoyed every moment!
   

   ZanzibarResponded on 14 December 2024

   Hi Denise! Thanks for visiting us at Zanzibar! We're thrilled to hear that you loved the vibe! It's always a pleasure to hear from our valued guests and we're glad you enjoyed every moment! We look forward to welcoming you back soon. Lexi Wallace, Assistant General Manager
   

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10. L

    Lynne

    Austin

    12 reviews

    5.0

    12 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Love the ambience! Great service. Nice variety. Will definitely go again.
    

    ZanzibarResponded on 6 December 2024

    Hi Lynne! Thank you for the great review! We aim to provide excellent service to our guests, and we are delighted to hear that we hit the mark for you! We look forward to serving you again soon! Lexi Wallace, Assistant General Manager
    

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