ZIGU

Review summary

1. F

   FUSAKO

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   スタッフの皆さん優しくて親切です 料理の待ち時間も長くなく美味しかったです ハワイに行ったらまた行きたいです
   

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2. R

   Robert

   VIP

   Edinburgh

   29 reviews

   3.0

   29 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   We ordered four dishes off the late-night menus (we sat down at 10:15pm New Years Eve) - we only ate the spicy tuna !! Servers were friendly but managed to forget one of the four drinks we ordered.
   

   ZIGUResponded today

   Thank you for visiting us. However, we sincerely apologize that we were unable to fully meet your expectations. We take your feedback seriously and will work to improve. Thank you for sharing your valuable input.
   

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3. R

   Roberto

   Hawaii

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   I made a reservation but they did not tell us or specify anywhere that they would not serve the full menu. They had a small bite size expensive menu for New Year’s Eve. The waiter made up a little bit for the bad experience, but we were very disappointed. Would have picked another place had I known but it was already too late. Once we ordered they brought the food at different times, like if they had forgotten a dish and took them half and hour to bring a fork. The only thing they offered to make up for all the messs is a glass of cheap Prosecco….
   

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4. N

   Neil

   Minneapolis

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We made a reservation for NYE and were excited about the menu. When we arrived we were very disappointed to learn that they had a “special” NYE menu that had very few options which were mostly appetizers. We were not allowed to order any of the dishes on the main menu (which were the reason we made the reservation). We were not given any advanced notice and had no time to make reservations at another restaurant, which we would have done if we were informed about the limited NYE menu. This restaurant is dishonest and I highly recommend you do not come here.
   

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5. D

   David

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   NYE dinner. Super busy, but the staff was great. The noodles and sushi (Spicy tuna) were amazing. We loved the meal!!
   

   ZIGUResponded today

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed our food and service. It would be an honor to welcome you back again in the future. ALOHA!
   

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6. V

   Veronica

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was lacking, no one brought place settings or took away empty plates and expected more after server said they had the best fish that made the them the number one restaurant. King salmon was just ok and I had a bone in mine.
   

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7. A

   Allison

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were lots of people today because of New Year Eve. This was my second time there, the sushi was always very fresh. Appetizers were delicious too. We loved fried tofu. Anyway we will definitely go there again next time.
   

   ZIGUResponded today

   Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
   

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8. T

   Tracey

   VIP

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing food and service. Definitely a must try in Waikiki
   

   ZIGUResponded today

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed our food and service. It would be an honor to welcome you back again in the future. ALOHA!
   

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9. 朋広

   Hawaii

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   店員さんが親切ではありませんでした。 中トロをすすめられて１つ15ドルを期待しましたが 非常に残念なお味でした。
   

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10. D

    Destiny

    VIP

    Hawaii

    4 reviews

    4.0

    4 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    I usually love this place but I agree with another review I read here that the quality seems to have diminished. The menu is not as extensive and the food was good but not excellent like I remembered from past experiences.
    

    ZIGUResponded today

    Thank you for visiting us. However, we sincerely apologize that we were unable to fully meet your expectations. We take your feedback seriously and will work to improve. Thank you for sharing your valuable input.
    

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