RA Sushi Bar Restaurant - Austin, TX

Review summary

1. B

   Brittney

   San Antonio

   1 review

   1.0

   1 review

   Dined on 7 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   My wife and I were celebrating our 1 year anniversary! The server was not very knowledgeable. She gave us the wrong menu to start. She didn't know any of the drinks we asked her about. We waited quite a while for our sushi rolls to start the meal and when the second one came it had a hair in it. The manager came over and took care of it for us and got us another one out very quickly. Overall for the prices of the food it was not the best experience for an anniversary date or any special occasion honestly.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 9 December 2024

   Dear Brittney! Thanks for the feedback. We're sorry to hear that your anniversary experience at RA Sushi Bar Restaurant - Austin didn't meet your expectations. We strive to provide excellent service and it's clear we fell short in your case. We sincerely apologize for the misunderstanding with the menu and the issue with your sushi rolls. We're glad to hear that our manager was able to rectify the situation promptly. Your comments will help us improve. We hope you'll give us another chance to make it right. Best, RA Sushi Bar Restaurant - Austin Management Team
   

   Is this helpful?

   Report
2. L

   Linda

   Austin

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delightful experience at your establishment. Our server, Joshua, was exceptionally welcoming and knowledgeable. He patiently answered all of my husband's questions, ensuring that we were well-informed about the menu options. As a sushi enthusiast, I was particularly impressed with the variety and quality of the sushi offerings. However, it is important to note that the parking situation was quite challenging and may deter us from returning in the future.
   

   • 
   • 

   RA Sushi Bar Restaurant - Austin, TXResponded on 11 November 2024

   Hello, Linda! Thank you for your kind words and for taking the time to share your experience at RA Sushi Bar Restaurant - Austin. We're thrilled to hear that our team was able to provide you with a delightful experience. We take pride in our knowledge of the menu and the quality of our sushi offerings, and we're glad you were impressed. We also appreciate your feedback about the parking situation and we'll certainly take it into consideration. We look forward to welcoming you back soon! Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

   Is this helpful?

   Report
3. J

   Jill

   VIP

   New York City

   29 reviews

   5.0

   29 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant! Great sushi, great atmosphere, great service, great views.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 4 November 2024

   Hey Jill! Thank you so much for your glowing review! We're overjoyed to hear that you loved our sushi and atmosphere at RA Sushi Bar Restaurant - Austin. Your kind words about our service and views truly made our day. We can't wait to welcome you back soon!
   

   Is this helpful?

   Report
4. A

   Armando

   Phoenix

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Have a nicest view! The food really good! But the service was to slow
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 1 November 2024

   Dear Armando! Thanks for the review! We're thrilled to hear that you enjoyed the view at RA Sushi Bar Restaurant - Austin. It's great to know that our food hit the mark for you. We're sorry to hear that you found the service to be slower than expected, and we will certainly take your feedback into consideration as we continuously strive to improve our guests' experiences. We hope to see you again soon!
   

   Is this helpful?

   Report
5. A

   Alexis

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on 19 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were charged for two bottles of wine when we only got one so we had to call the next day, also one of our meals came out long after the other food.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 25 October 2024

   Hello, Alexis1 We are truly sorry for the confusion regarding the wine and the overcharge. We strive to provide excellent service and it seems we fell short this time. We value your feedback and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the quality experience you deserve. Best, RA Sushi Bar Restaurant - Austin, TX Management Team
   

   Is this helpful?

   Report
6. M

   Michael

   Austin

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was nice. I asked for them to sign happy birthday but they didn't 😔
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 22 October 2024

   Dear Michael! Thanks for the review! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Austin. It's great to know that our team was able to make your special day memorable. We're sorry to hear about the birthday celebration not going as planned. We appreciate your feedback and will definitely take it into consideration to ensure all our guests have a memorable experience. We hope to serve you again soon!
   

   Is this helpful?

   Report
7. M

   Mercy

   VIP

   Austin

   4 reviews

   5.0

   4 reviews

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Espectacular me encantó volvería a ir,en mi opinión lo recomiendo 10/10.
   

   RA Sushi Bar Restaurant - Austin, TXResponded today

   Hola, Mercy! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros, nos alegra mucho saber que hayas disfrutado. Esperamos verte pronto de nuevo!
   

   Is this helpful?

   Report
8. S

   Stephen

   Dallas

   1 review

   5.0

   1 review

   Dined on 22 September 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Enjoyed it very much. Salmon sashimi was terrific!
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 29 September 2024

   Dear Stephen! Hey, thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your visit to RA Sushi Bar Restaurant - Austin. It's fantastic to know that you loved our salmon sashimi. We strive to provide excellent food and service, and your feedback lets us know we're on the right track. We appreciate your high ratings for our service and value. We look forward to serving you again soon!
   

   Is this helpful?

   Report
9. A

   Ashley

   Austin

   1 review

   1.0

   1 review

   Dined on 21 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Sat in the patio for 30 mins for a 7pm reservation, no one stopped to get our order. Moved to the bar, bartender took our drink order, waited another 30 mins and the bartender hasn’t even started our drink or even gave us water. Horrible service.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on 4 October 2024

   Dear Ashley! Thanks for the feedback. We're sorry to hear about your experience at RA Sushi Bar Restaurant - Austin. It's clear that we didn't meet your expectations in terms of service, especially during your early evening reservation. We appreciate your patience and understanding, and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience.
   

   Is this helpful?

   Report
10. H

    Heather

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on 10 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our dinner was fabulous. It was delivered promptly as we were going to a show at the Paramount! Our server was down excellent!
    

    RA Sushi Bar Restaurant - Austin, TXResponded on 12 September 2024

    Dear Heather! Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your dinner and had a prompt and excellent service. It's always a pleasure to serve our guests, and we're glad we could make your experience memorable. We appreciate your high ratings and look forward to welcoming you back to RA Sushi Bar Restaurant - Austin soon! Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
    

    Is this helpful?

    Report