RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. c

   china

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love RA, and seek it out wherever we travel. The food is always delicious, and the sake hot. This RA did not disappoint.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 3 days ago

   Hello China, Thank you for your glowing review! We're thrilled to hear that you had such a great experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're especially happy to know that our food and sake met your expectations. We always aim to provide top-notch service and delicious food, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

2. D

   Danica

   Portland

   16 reviews

   5.0

   16 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The food was amazing. Wasn’t super busy for our late dinner so it was nice.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 4 days ago

   Hey Danica, Thanks for the fantastic review! We're thrilled to hear that you enjoyed your late dinner at RA Sushi Bar - North Scottsdale, AZ. It's great to know that our service and food lived up to your expectations. We always strive to provide top-notch service during peak hours, and we're glad we could accommodate your timing. We appreciate your feedback and look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

3. K

   Kip

   Phoenix

   1 review

   5.0

   1 review

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff. Delicious food. I thoroughly enjoyed this place and will return soon. Thanks so much for helping make it such a wonderful evening.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 19 February 2025

   Hey Kip, We're thrilled to hear that you had a wonderful time at RA Sushi Bar Restaurant - North Scottsdale, AZ! It's great to know that our friendly staff, delicious food, and overall ambiance contributed to your evening. We're glad we could make it such a wonderful one for you. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best Regards, The Management Team
   

   Is this helpful?

4. k

   kathy

   VIP

   Hawaii

   9 reviews

   3.0

   9 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Rolls were pretty basic. And my sashimi salmon did not taste fresh.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 17 February 2025

   Thanks for the feedback, Kathy. We're sorry to hear that your experience with our sushi rolls and salmon didn't meet your expectations. We strive to provide fresh and flavorful dishes, and it seems we fell short this time. Your comments are valuable and will help us improve. We appreciate your patience and hope to have the opportunity to serve you better in the future. Best Regards, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team.
   

   Is this helpful?

5. G

   Gavin

   New York City

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Reservation was made for 9:15 PM but we were not sat at a table until well after 10. Not sure if they were understaffed or just overbooked but we didn’t get our food until 10:45. The server was nice and the food was just ok. Not worth the wait.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 17 February 2025

   Thanks for visiting us, Gavin. We're sorry to hear about the delay you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience it caused. We're glad you found our server to be nice, but we're sorry that our food didn't meet your expectations. We're constantly working on improving our service and food quality, and your feedback is invaluable in that process. We hope to have the opportunity to serve you again and provide a better dining experience.
   

   Is this helpful?

6. s

   shelby

   Unspecified

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   worst place to go on a holiday/date. the service was absolutely horrible
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 16 February 2025

   Thanks for visiting us, Shelby. We're truly sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We pride ourselves on our service and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance in the future to make it right. Best, The Management Team
   

   Is this helpful?

7. C

   Courtney

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 4

   I made a reservation for 7:15pm and we didn’t get seated until 8:10pm. I realized that yes, it was a busy night but there was zero communication between the host area and customers. I checked in for my reservation, and continued to wait outside. After 50min, I went inside to check on our wait time to be told they had already texted me a while ago. I got zero texts or emails. I also didn’t hear my name called and I was standing right outside the door. The woman who told me they had alerted me was incredibly rude about it, but an older gentleman host quickly assured me there was a table for us with zero issues. He saved our date night and deserves recognition but unfortunately I didn’t get his name or hers.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 15 February 2025

   Thanks for visiting us, Courtney. We're sorry to hear about your experience. It's disappointing to know that our reservation system and communication could have been improved. We understand how important your date night was and we're truly sorry for any inconvenience caused. We will definitely take your feedback into account as we strive to improve our service. We hope to have the opportunity to serve you better in the future. RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
   

   Is this helpful?

8. J

   Janice

   Phoenix

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Open table over booked we had to wait an hour even tho we reserved
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 16 February 2025

   Hey Janice, We're truly sorry to hear about your experience with us. It's always our goal to provide excellent service and we're sorry we fell short this time. We understand the frustration of waiting despite a reservation, and we apologize for any inconvenience caused. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
   

   Is this helpful?

9. M

   Mason

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   It was super busy and took awhile to get our food which was expected because it was valentine’s day. our waiter was super nice and friendly. food was mid. and it was pretty cold sitting out on the patio. would give it another shot during the day or on a warmer night. not terrible but not great.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 16 February 2025

   Hey Mason, Thanks for taking the time to share your experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're sorry to hear that your visit was a bit slower than expected, especially on a busy night like Valentine's Day. We're glad you enjoyed our food and found our staff to be friendly. We appreciate your feedback on the food temperature and will take it into consideration. We hope to welcome you back during less busy times or on a warmer day. Thanks again for your review. Best, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
   

   Is this helpful?

10. F

    Franchesca

    Phoenix

    1 review

    4.0

    1 review

    Dined on 15 February 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    Decided to have sushi and this was one of few places for reservations. Seems the quality has gone down over the years which was very disappointing. Miso soup was barely even warm and the cocktails were fairly good.
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on 17 February 2025

    Hello Franchesca, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at RA Sushi Bar Restaurant - North Scottsdale, AZ didn't meet your expectations. We pride ourselves on our culinary offerings and it's disappointing to hear that we fell short this time. We're glad to hear that you enjoyed our Miso Soup and cocktails, but we understand that the rest of your meal was just as important. Your comments will be shared with our team as we continually strive to improve our guest experience. We hope to have the opportunity to serve you again in the future and provide you with the quality experience you deserve. Best regards, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
    

    Is this helpful?