RA Sushi Bar Restaurant - Scottsdale Old Town, AZ

Review summary

1. J

   Jacob

   Las Vegas

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were 30-40 minutes behind schedule. Canceled reservation and went else where. They over book on what they know will be a busy night.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 1 day ago

   Hello Jacob, We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. It's certainly not the standard we aim to provide. We understand the importance of timeliness and we're sorry for any inconvenience caused. We appreciate your patience and understanding in this matter. We hope you will give us another chance to provide the quality service you've come to expect from us. Thank you for your feedback, it helps us to improve. Best regards, The Management Team
   

   Is this helpful?

2. Y

   Yemane

   VIP

   Las Vegas

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was just busy because of valentines but it was alright the adults only roll was good
   

   Is this helpful?

3. D

   Donna

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and the servers did a great job with the crowds. We will definitely dine there again!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 1 day ago

   Hello Donna, Thank you for your wonderful review and for giving RA Sushi Bar Restaurant - Scottsdale Old Town, AZ a perfect rating! We're thrilled to hear that you enjoyed the food and found our servers to be excellent. We strive to create a memorable dining experience for our guests, and it's great to know we hit the mark with you. We look forward to welcoming you back soon! Best Regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

   Is this helpful?

4. K

   Karrie

   Phoenix

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Even with a reservation we had to wait 30 minutes so that sucked. But over all the food was great.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 1 day ago

   Hello Karrie, Thank you for dining at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ and taking the time to leave us a review. We're thrilled to hear that you enjoyed the food and found it to be great! We apologize for the wait time you experienced, we understand how frustrating that can be. We're always working on improving our service, and your feedback is invaluable in that process. We hope to have the opportunity to serve you again soon. Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

   Is this helpful?

5. T

   Truly

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time with my beautiful daughters. Restaurant was very busy but our server handled the pressure with ease & plenty of poise.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 1 day ago

   Thanks for visiting us, Truly! We're thrilled to hear that you and your daughter had a great time at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. It's wonderful to know that our team was able to handle the busy period with ease and good poise. We always aim to provide excellent service and delicious food, and we're glad you appreciated it. We look forward to welcoming you back soon. - RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

   Is this helpful?

6. L

   Lisa

   VIP

   Denver

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Generally I love RA sushi in old town. The food is amazing. I had a bad experience on Valentines Day. I went with my daughter after her college tour. We were so excited to eat here. We wanted to beat the valentines rush and enjoy the happy hour sushi . We arrived around 4:30. We were clearly ordering off of the happy hour menu, making the most of it. The bill came and everything was regular price. No one told us and there were no signs or notifications in sight . I actually checked the menu before ordering and it said HH from 3-6 Mon-Friday. Had I known, we would have ordered differently, different food items, drinks, etc. The bill came and it was double what was expected. When I asked about it they said they don't do HH on Valentines. This is fine, but they should have shared in advance. They apologized and agreed and comped me $10, but I had still paid over $40 more than expected. It really was partially about the money, but the lack of transparency and how this information affected what I had ordered . To my daughter and I Valentines was just another day in which we were celebrating time together. We felt taken advantage of and I want to point this out so there are careful.
   

   Is this helpful?

7. N

   Nate

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Wagyu sliders and their Transfusion cocktail which was amazing. The server Brian was so accommodating when I had to keep getting up to take phone calls.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 6 February 2025

   Hi Nate, we're thrilled to hear you had a fantastic time at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ! It's great to know that you enjoyed our Wagyu sliders and Transfusion cocktail. We strive to provide excellent service, so it's great to hear that our team was able to accommodate your needs. We look forward to serving you again soon. Thanks for the fantastic review!
   

   Is this helpful?

8. N

   Nazila

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined on 26 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Beyond horrendous service. My dad is extremely forgiving with service and is often overly nice but even he was appalled and never intends on going back. I have only seen him this frustrated by service one or two other times.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 27 January 2025

   Hello Nazila, We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. We strive to provide excellent service and it's clear we fell short during your visit. Your feedback is crucial for us to improve and we sincerely apologize for any inconvenience caused. We hope you will give us another chance to make it right. Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town, AZ Management Team
   

   Is this helpful?

9. J

   Julie

   Phoenix

   187 reviews

   5.0

   187 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent sushi and batter-fried calamari. Service was awesome too! Both the Sushi maker and waiter were attentive and took good care of us.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 27 January 2025

   Thanks for visiting us, Julie! We're thrilled to hear that you enjoyed our sushi and calamari, and that our service was attentive. We understand your rating on value and we strive to provide the best experience for our guests. We appreciate your feedback and look forward to serving you again soon at RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. Best, The Management Team
   

   Is this helpful?

10. a

    alexis

    Atlanta

    3 reviews

    3.0

    3 reviews

    Dined on 25 January 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Naughty toro roll wasn’t fresh. Emperor margarita was delicious, service was excellent
    

    RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on 27 January 2025

    Hi, Alexis, We're glad to hear that you enjoyed our Emperor margarita and found our service excellent! We're sorry, however, that our toro roll wasn't fresh. We appreciate your feedback and will strive to ensure our food is always top-notch. Thank you for choosing RA Sushi Bar Restaurant - Scottsdale Old Town, AZ. We look forward to serving you again soon! Best, The Management Team
    

    Is this helpful?