Rivershore Bar & Grill

Review summary

1. M

   Mistee

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   I picked Rivershore for 2 reasons; lots of menu choices and price. I read all the reviews and based on the menu posted online was happy with the good selection of food choices and prices. Unfortunately, when we arrived there was only a very short menu which had limited choices and increased prices. For example, the Rib eye steak entree, which was the same entrée as the one posted in the menu online for $34 was listed on there very short menu for $52. I can understand a limited menu on Christmas Day, but do not think it fair to raise the price because of a holiday. As well, the food was very not great! Veggies were oily and undercooked, the breaded cod had a ton more bread than cod, and the coleslaw was heavy on the mayo. 
   

   Rivershore Bar & GrillResponded 3 days ago

   Hi Mistee, Thank you for taking the time to share your experience at Rivershore Bar & Grill. We're sorry to hear that your visit didn't meet your expectations. We understand your concerns about our menu options and pricing during the holiday season. We strive to provide a variety of options that cater to all our guests' needs and we're sorry if we fell short this time. We also apologize if our food didn't meet your standards. We appreciate your feedback and will certainly use it to improve our offerings and service. We hope you'll give us another chance to provide a better dining experience. Best regards, Rivershore Bar & Grill Management Team
   

   Is this helpful?

   Report
2. D

   Deena

   Portland

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff. One issue with the food was some of the roasted vegetables were hard. Otherwise the food was very tasty and abundant sized servings. Atmosphere was pleasant and festive. I am happy that we came here for our Christmas dinner.
   

   Rivershore Bar & GrillResponded 3 days ago

   Hi Deena, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your Christmas dinner at Rivershore Bar & Grill. It's great to know that our friendly staff and tasty food met your expectations. We're also glad you found our atmosphere pleasant and festive. We appreciate your feedback about the hard-roasted vegetables and will certainly look into it. We hope to welcome you back soon for another enjoyable dining experience! Best regards, The Management Team
   

   Is this helpful?

   Report
3. K

   Kate

   Portland

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall, we were impressed! The food was pretty great.
   

   Rivershore Bar & GrillResponded 3 days ago

   Thanks for visiting us, Kate! We're thrilled to hear that you were impressed with our food and overall experience at Rivershore Bar & Grill. It's wonderful to know that you found our food pretty great and we're glad that you found value in your dining experience. We appreciate your feedback on our service and will continue to strive for excellence. Looking forward to serving you again soon!
   

   Is this helpful?

   Report
4. E

   Elizabeth

   Portland

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Was disappointed that the Christmas Menu was not posted online and differed so greatly from the menu online. Probably would have cancelled had I been offered a chance to see the prices were inflated from regular menu. Had to get the hostess to find my waitperson to close out the meal so we could leave. All in all - Meh.
   

   Rivershore Bar & GrillResponded 3 days ago

   Hello Elizabeth, We appreciate your honest feedback. We're sorry to hear that the Christmas Menu did not meet your expectations. We always strive to provide a unique and enjoyable dining experience for our guests, and we regret that we fell short this time. We also apologize for the inconvenience caused by the wait. We will ensure to review our online menu communication to ensure it is more clearly communicated to our guests. We hope to have the opportunity to serve you better in the future. Best Regards, Rivershore Bar & Grill Management Team
   

   Is this helpful?

   Report
5. S

   Sylvia

   VIP

   Los Angeles

   95 reviews

   5.0

   95 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server was fantastic, it was a big group of us ladies and he handled everything very well and efficiently. Will definitely be back!
   

   Rivershore Bar & GrillResponded 3 days ago

   Thanks for the feedback, Sylvia! We're thrilled to hear that you had a fantastic experience at Rivershore Bar & Grill. We take pride in our service and it's great to hear that it met your expectations. We appreciate your high ratings and look forward to welcoming you back for another efficient and enjoyable experience. Best, The Management Team.
   

   Is this helpful?

   Report
6. L

   Leah

   Portland

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Nice spot for a great dinner. To cold to sit outside but I will be back during the summer to enjoy the river view and people fishing. Our waitress was fantastic !
   

   Rivershore Bar & GrillResponded 3 days ago

   Hi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your dinner and found our service to be fantastic. It's great to know that you appreciated the river view and the people fishing. We're looking forward to welcoming you back during the summer for another great dinner. Thanks again for choosing Rivershore Bar & Grill! Best regards, The Management Team
   

   Is this helpful?

   Report
7. A

   Amie

   E. Tennessee

   1 review

   2.0

   1 review

   Dined on 29 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   My filet was a little fatty, veggies not cooked. Not a great value for $50! We went on Thanksgiving with a reservation and were never informed of a simplified menu. We chose this place based of the full menu. Overall way too expensive for the quality of the food. Will not return. $200 for 2 steaks, kids tenders and a soup.
   

   Rivershore Bar & GrillResponded 3 days ago

   Hey, We're really sorry to hear about your experience at Rivershore Bar & Grill. It's disappointing to know that the quality of our food didn't meet your expectations, especially on a special occasion like Thanksgiving. We appreciate your feedback and it gives us an opportunity to improve. We understand that the value we provide doesn't always match the quality of our food, and we're sorry if that disappointed you. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

   Is this helpful?

   Report
8. J

   Jerome

   Sacramento

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great experience on Thanksgiving for our extended family. The food and the service were both great.
   

   Rivershore Bar & GrillResponded 3 days ago

   Hi, Thank you so much for your wonderful review and for choosing Rivershore Bar & Grill for your Thanksgiving celebration. We're thrilled to hear that you and your extended family had a great time and enjoyed our food and service. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you and your family again soon.
   

   Is this helpful?

   Report
9. c

   carole

   Raleigh

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Rivershore was our Thanksgiving destination … and so many others had the same idea. Wait staff seated us quickly and, upon request moved us to a booth with a better view and more comfort. We had large orders of prime rib, one medium rare, other well done (yuck, lol). Both were cooked to perfection and served with delicious veggies — green beans, carrots, yellow squash — that were tender-crisp and well-seasoned. Price differential between small and large prime rib was $5 so we got the large and brought home about half for tomorrow. A nice holiday feast.
   

   Rivershore Bar & GrillResponded 3 days ago

   Thanks for the review! We're thrilled to hear that you chose Rivershore Bar & Grill for your Thanksgiving destination and that we were able to accommodate your large orders of prime rib. We're glad that you enjoyed our prime rib, which was cooked to perfection and served with delicious veggies. We strive to provide a great dining experience for all our guests. We appreciate your feedback on our service and pricing. We'll definitely consider it as we continue to improve. We hope to welcome you back for another memorable holiday feast!
   

   Is this helpful?

   Report
10. J

    Jim

    Portland

    1 review

    3.0

    1 review

    Dined on 24 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    It was a fair/good experience but the entrees pricing is high for quality of food and ambience. They are not a high end restaurant. More of a family restaurant or service for travelers.
    

    Rivershore Bar & GrillResponded 3 days ago

    Hi, Thank you for your feedback and for dining with us at Rivershore Bar & Grill. We're glad to hear that you enjoyed our ambiance and food quality. We understand your concern about the pricing. We strive to provide the best quality and experience, and your feedback helps us do that. We hope to welcome you back soon for a more satisfying experience.
    

    Is this helpful?

    Report