Rooftop at Providence G

Review summary

1. D

   David VIP

   Greater Boston10 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Unfortunately, restaurant was out of the first 3 things we wanted to order. Also, we checked the website menu before we came in and when we actually got to the restaurant, the menu was different. what we did end up getting was fine in the waiter was very good.
   

   Rooftop at Providence GResponded 5 days ago

   Dear David, Thank you for taking the time to leave a review and share your experience with us. We truly apologize for being out of the first three items you wanted to order. We understand how frustrating that can be and hope you’ll give us another chance in the future. I’d also love to learn more about your experience with our website. It is currently up to date with our selections, but if there was any confusion, I’d appreciate the opportunity to clarify. Please feel free to reach out to us through our restaurant's landline and ask for management. We value your feedback and hope to welcome you back soon. Yours in Hospitality, Kadrick Powell Restaurant Manager
   

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2. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service by Emma was amazing and the atmosphere was so fun
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   It started hopeful, celebrating a birthday- the drinks were amazing as was the appetizer - brussels sprouts.  Then…Service seemed to slow. Inquired about meal 30 minutes after placing entree orders, received meal over 50 minutes after ordering. Told server, Emma, would need check with meal. Manager arrived as meals were delivered-said he would stop back and never did. Server didn’t come to check on food after delivery- did try to placate with comp champagne but 2 of us are allergic. Comped Brussels sprouts, but honestly $14 on a $200 bill? Burger undercooked, fries good; tuna salty, not enough blood orange reduction to offset. Salmon on spicy side but the rush to make 8:00 show blurs memory of what we ate.
   

   Rooftop at Providence GResponded 5 days ago

   Thank you for sharing your experience. We’re truly sorry to hear that your birthday celebration didn’t go as planned. While we're glad the drinks and Brussels sprouts were a hit, but we deeply apologize for the slow service, the undercooked burger, and the salty tuna. It’s clear we missed the mark on both food and service, and that’s not the experience we want to provide. I also regret the issue with the champagne and the lack of follow-up. Your feedback is important, and we’ll address it with our team. I hope you’ll give us another chance to make things right. Yours in Hospitality, Kadrick Powell Restaurant Manager
   

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4. A

   Amanda

   Greater Boston2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jillian was the best. The cauliflower appetizer was amazing. Service and good were both fantastic!
   

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5. P

   Paige

   Greater Boston1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall our experience was a little all over the place. Took a little bit to get drinks while it wasn’t that busy. My martinis were on the smaller side - about 3/4 of the glass full and it wasn’t a bigger glass. Ordered a burger medium and it was still mooing. Usually not one to complain but raw beef just makes my stomach turn. They rectified it with the tuna which was good but left the burger on the bill so had to ask about that. My boyfriend had the beef cheeks which was really good just on the smaller side portion wise. They also double charged my boyfriends card and when confronted they gave some weird excuse but he had to call his bank the following morning to remove on of the charges. Calamari and flourless cake were both excellent though.
   

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6. D

   David

   Greater Boston4 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative drinks, appetizers and amazing entrees. The service was second to none. It was a snowy day so the patio was closed, although the fire pits were still on for ambience. The vibe was lively. We will definitely be back
   

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7. E

   Edward

   Rhode Island1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic view. Great food. Excellent service. We ate dinner while it snowed outside. The indoor seating still feels like outside due to the greenhouse around the rooftop.
   

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8. D

   Dave

   Greater Boston2 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and the food was excellent but it was a bit pricy for what we got. Other places were only charging 35 pp for a comparable meal, 15 Point Road in Portsmouth
   

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9. E

   Ethan

   Greater Boston1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was horrible, overcooked, flavorless. Even the drinks were bad. The dessert overwhelmingly tasted of just sugar. Each course was rushed to our table and plates were cleared while we were still chewing. A three course meal took one hour. And on top of all that it was nearly $300.
   

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10. J

    Jim VIP

    Greater Boston48 reviews

    5.0

    Dined on 13 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always good food and excellent service. Our server, Jillian kept up the excellent service we’ve become accustomed to.
    

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