Roy's San Diego Waterfront

Review summary

1. n

   nina

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and worth the price. Waiter was great on recommendations and explaining meals.
   

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2. S

   Suneel

   VIP

   Houston

   19 reviews

   3.0

   19 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I have eaten at Roy's across the country including Hawaii for 15 years. I don't know if it is just this location or at the few locations left in the mainland, but the tastiness of the food has declined. Appetizers were ok and the entrees were below average. The room is starting to look run down and service was somewhat slow. Definitely not worth the money.
   

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3. J

   Jill

   VIP

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Just an overall third-rate experience. Food was meh, server was nice but inconsistent. Room was SO brightly lit, it felt like a diner. Had to flag down manager to get our dessert actually delivered.
   

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4. D

   Debby

   San Diego

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seated quickly, Great food, great service, want to go again
   

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5. R

   Rod

   VIP

   Chicago

   684 reviews

   5.0

   684 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thurs 7pm seated promptly. Decided to sit inside, tad chilly/breezy outside despite heat lamps. Delicious food & fantastic service from our waitress Amanda. Another enjoyable dining experience!
   

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6. M

   Matthew

   VIP

   Phoenix

   19 reviews

   1.0

   19 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of the worst dining experiences ever. First, they failed to inform us of a fixed pre fix menu even when calling us to confirm our reservation and finally informing us when we were finally seated. Next, despite a 7:30 PM reservation we weren't seated and received our appetizers until 8:30 PM. The appetizers were so so at best. Then the entrees were not delivered until after 9:00. I've had better filets at Texas Roadhouse, better lobster at Aunt Annie's lobster shack. The service was slow and unhelpful. They ran out of the dessert we wanted and would not make other accommodations other than just offering the remaining desserts that were available. For $100+ per person (no alcohol) this was an expensive and poor tasting disaster. Extremely dissatisfying for Roys.
   

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7. R

   Ronald

   VIP

   San Diego

   10 reviews

   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Although it was Christmas and expected to be crowded, the restaurant was understaffed and not prepared for the holiday crowd. As a result, we were seated on tine at 7pm but didn’t receive our entree until 8:15pm. Also, we were originally seated outside where there were heaters but two of the main heaters were inoperable. We were so cold, we had to move indoors. For a $200 meal, I expect much higher standards.
   

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8. G

   Greg

   Minneapolis

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Fixed menu sounded good but was average at best on xmass day Steak was a little dry but cooked close to desired temp Potato was not so good , service was a bit slow but courteous Lobster tempura was a lot of breading and not to my liking but some may desire lobster this way
   

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9. R

   Robbie

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was wonderful, however the service was very slow. While we did go on Christmas day, we had to wait 40 minutes from our scheduled reservation time to be seated. From there the wait to place our order was another 25 minutes. Then the amount of time between courses was approximately 30 minutes each (to long when considering it was a simple pre set menu).
   

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10. M

    Michelle

    VIP

    San Diego

    9 reviews

    5.0

    9 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The absolute best service! Lauren is completely amazing! The food was delicious also!
    

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